We are testing 2.34.2 and 2.35.0 for future upgrade from 2.31.10.
In 2.31.10 (using Event Capture), there is a consistent “Ping” which seems to happen in the background, which keeps the user active in the instance while they are entering data. I just noticed that in 2.34.2 and 2.35.0 this ping is not there. (I noticed after I was logged out while delaying to complete an event).
Has anyone experienced this before? Is there a workaround that has helped others? @chase.freeman I know you talked to me about this previously, not sure if you have any thoughts here from personal experience.
Thanks to any/all!