FW: Configuring SMS Gateway on DHIS2

Elmarie_Claasen · 14 May 2015 06:13

Hi all,

We are experiencing some challenges in configuring our instance of the DHIS(version:2.19) to send text messages to users.

We have been in contact with a local WASP who provided us with configuration settings which we have applied for the SMS Service Configuration:

Gateway Type: SMPP

User Name: xxxxxx

Password: xxxxxx

Address: xxxxxxxxx

Port: 2775

The issue is when starting the SMS service it produces an error , but when you clicking on Reload Configuration it starts up and terminates the moment you navigate away from the SMS Service Configuration screen.

We have recorded a narrated video (5MB) further explaining the problem for clarification please use the link to download:

https://www.dropbox.com/s/4q8znay23l7i7n7/SMPP%20Gateway_Problem.mp4?dl=0

Should you not be able to view the video due to a codec compatibility please download VideoLan: http://www.videolan.org/vlc/index.html

Can anyone assist with advice on why this would not work properly – not sure if it is a bug as we cannot test on SL Demo or if the error is on our side.

Regards,

Elmarie Claasen

Project Manager

Health Information Systems Program

Tel: 041-367 1027

Cell: 082 374 2209

E-mail: elmarie@hisp.org

Skype: elmarie.claasen52

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Alex_Tumwesigye · 22 May 2015 13:41

Dear Elmarie,

I can surely assure you that you will not achieve that from the DHIS2 interface. I tried it for eIDSR purposes in Rwanda and it never worked.

This is a quick fix:

You need to configure your own HTTP SMS gateway (kannel) using your provided SMPP credentials.

Then use the created HTTP SMS gateway as your gateway for DHIS2.

I think, SMPP is not well tested in DHIS2.

Alex

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On Thu, May 14, 2015 at 9:13 AM, Elmarie Claasen elmarie@hisp.org wrote: