Failed to load Metadata Error

Hi everyone just set up a dhis2 2.29 but get failed to load metadata when accessing tracker,
I see the same error on the demo instance.

image

regards to everyone,

···

Simon Robert Kununka
DHIS2 implementor, Systems Analyst and Development Consultant

Uganda-Kampala
Direct: +256-777-108-323
E-mail: nomisrmugisa@gmail.com

“Don’t wish it was easier, wish you were better. Don’t wish for less problems, wish for more skills. Don’t wish for less change , wish for more wisdom.”

This message and its attachments are confidential and solely for the intended recipients. If received in error, please delete them and notify the sender via reply e-mail immediately.

Hi Simon,

I was having a similar problem.

(not sure if the same as we can not see your console logs)

On my side it was due to the tracked entity type that would not load.

The migration script from 28 to 29 didnt work so well.
And same error happens when you want to create a tracked entity type but none exist.
I did end up exporting the metadata of tracked entity type from the demo server 29, modifying it to fit my program, and importing it on my local dhis2.

Also ensure that you have a tracked entity type assigned to your program, and organisation units as well.

Hope that could help

Edouard

image

···

2018-03-19 12:02 GMT+02:00 simon mugisa nomisrmugisa@gmail.com:

Hi everyone just set up a dhis2 2.29 but get failed to load metadata when accessing tracker,
I see the same error on the demo instance.

regards to everyone,

Simon Robert Kununka
DHIS2 implementor, Systems Analyst and Development Consultant

Uganda-Kampala
Direct: +256-777-108-323
E-mail: nomisrmugisa@gmail.com

“Don’t wish it was easier, wish you were better. Don’t wish for less problems, wish for more skills. Don’t wish for less change , wish for more wisdom.”

This message and its attachments are confidential and solely for the intended recipients. If received in error, please delete them and notify the sender via reply e-mail immediately.


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Edouard Lavaud,
MSc in Health Policy, Planning & Financing
MEng in Telecommunication
University Diploma in ICT for Health

Email: edouard.lavaud@gmail.com

Mobile: 0033 6 7210 23 59

So your logs dont look the same as the ones I had.

Unless sombody else in this group have a solution, I suggest you creating a jira issue.

image

image

···

2018-03-19 13:18 GMT+02:00 simon mugisa nomisrmugisa@gmail.com:

Hello Edouard,

Below is my console log

Simon Robert Kununka
DHIS2 implementor, Systems Analyst and Development Consultant

Uganda-Kampala
Direct: +256-777-108-323
E-mail: nomisrmugisa@gmail.com

“Don’t wish it was easier, wish you were better. Don’t wish for less problems, wish for more skills. Don’t wish for less change , wish for more wisdom.”

This message and its attachments are confidential and solely for the intended recipients. If received in error, please delete them and notify the sender via reply e-mail immediately.

On Mon, Mar 19, 2018 at 1:19 PM, Edouard Lavaud edouard.lavaud@gmail.com wrote:

Hi Simon,

I was having a similar problem.

(not sure if the same as we can not see your console logs)

On my side it was due to the tracked entity type that would not load.

The migration script from 28 to 29 didnt work so well.
And same error happens when you want to create a tracked entity type but none exist.
I did end up exporting the metadata of tracked entity type from the demo server 29, modifying it to fit my program, and importing it on my local dhis2.

Also ensure that you have a tracked entity type assigned to your program, and organisation units as well.

Hope that could help

Edouard

2018-03-19 12:02 GMT+02:00 simon mugisa nomisrmugisa@gmail.com:

Hi everyone just set up a dhis2 2.29 but get failed to load metadata when accessing tracker,
I see the same error on the demo instance.

regards to everyone,

Simon Robert Kununka
DHIS2 implementor, Systems Analyst and Development Consultant

Uganda-Kampala
Direct: +256-777-108-323
E-mail: nomisrmugisa@gmail.com

“Don’t wish it was easier, wish you were better. Don’t wish for less problems, wish for more skills. Don’t wish for less change , wish for more wisdom.”

This message and its attachments are confidential and solely for the intended recipients. If received in error, please delete them and notify the sender via reply e-mail immediately.


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

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Edouard Lavaud,
MSc in Health Policy, Planning & Financing
MEng in Telecommunication
University Diploma in ICT for Health

Email: edouard.lavaud@gmail.com

Mobile: 0033 6 7210 23 59

Edouard Lavaud,
MSc in Health Policy, Planning & Financing
MEng in Telecommunication
University Diploma in ICT for Health

Email: edouard.lavaud@gmail.com

Mobile: 0033 6 7210 23 59

Hi Simon,

I have seen this issue myself. For me it went away after I cleaned my browsers cache. Here is a guide to how to clean you browsers cache: http://www.refreshyourcache.com/en/home/.

Best regards,

Lukas Wijgaart van Dijk

···

2018-03-19 13:18 GMT+02:00 simon mugisa nomisrmugisa@gmail.com:

Hello Edouard,

Below is my console log

<image.png>

Simon Robert Kununka
DHIS2 implementor, Systems Analyst and Development Consultant

Uganda-Kampala
Direct: +256-777-108-323
E-mail: nomisrmugisa@gmail.com

“Don’t wish it was easier, wish you were better. Don’t wish for less problems, wish for more skills. Don’t wish for less change , wish for more wisdom.”

This message and its attachments are confidential and solely for the intended recipients. If received in error, please delete them and notify the sender via reply e-mail immediately.

On Mon, Mar 19, 2018 at 1:19 PM, Edouard Lavaud edouard.lavaud@gmail.com wrote:

Hi Simon,

I was having a similar problem.

(not sure if the same as we can not see your console logs)

On my side it was due to the tracked entity type that would not load.

The migration script from 28 to 29 didnt work so well.
And same error happens when you want to create a tracked entity type but none exist.
I did end up exporting the metadata of tracked entity type from the demo server 29, modifying it to fit my program, and importing it on my local dhis2.

Also ensure that you have a tracked entity type assigned to your program, and organisation units as well.

Hope that could help

Edouard

2018-03-19 12:02 GMT+02:00 simon mugisa nomisrmugisa@gmail.com:

Hi everyone just set up a dhis2 2.29 but get failed to load metadata when accessing tracker,
I see the same error on the demo instance.

<image.png>

regards to everyone,

Simon Robert Kununka
DHIS2 implementor, Systems Analyst and Development Consultant

Uganda-Kampala
Direct: +256-777-108-323
E-mail: nomisrmugisa@gmail.com

“Don’t wish it was easier, wish you were better. Don’t wish for less problems, wish for more skills. Don’t wish for less change , wish for more wisdom.”

This message and its attachments are confidential and solely for the intended recipients. If received in error, please delete them and notify the sender via reply e-mail immediately.


Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help : https://help.launchpad.net/ListHelp

**Edouard Lavaud, **
MSc in Health Policy, Planning & Financing
MEng in Telecommunication
University Diploma in ICT for Health

Email: edouard.lavaud@gmail.com

Mobile: 0033 6 7210 23 59

**Edouard Lavaud, **
MSc in Health Policy, Planning & Financing
MEng in Telecommunication
University Diploma in ICT for Health

Email: edouard.lavaud@gmail.com

Mobile: 0033 6 7210 23 59

Thanks Lukas,

That is indeed very frequently the issue when upgrading to a new version. Please note that Lars has written a guide here:

https://www.dhis2.org/tutorials/how-to-really-clear-browser-cache

Knut

···

On Mon, Mar 19, 2018 at 12:35 PM, Lukas Wijgaart-van Dijk lukasewvd@gmail.com wrote:

Hi Simon,
I have seen this issue myself. For me it went away after I cleaned my browsers cache. Here is a guide to how to clean you browsers cache: http://www.refreshyourcache.com/en/home/.

Best regards,

Lukas Wijgaart van Dijk

  1. mar. 2018 kl. 12.27 skrev Edouard Lavaud edouard.lavaud@gmail.com:

So your logs dont look the same as the ones I had.

Unless sombody else in this group have a solution, I suggest you creating a jira issue.


Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help : https://help.launchpad.net/ListHelp


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2018-03-19 13:18 GMT+02:00 simon mugisa nomisrmugisa@gmail.com:

Hello Edouard,

Below is my console log

<image.png>


**Edouard Lavaud, **
MSc in Health Policy, Planning & Financing
MEng in Telecommunication
University Diploma in ICT for Health

Email: edouard.lavaud@gmail.com

Mobile: 0033 6 7210 23 59

Simon Robert Kununka
DHIS2 implementor, Systems Analyst and Development Consultant

Uganda-Kampala
Direct: +256-777-108-323
E-mail: nomisrmugisa@gmail.com

“Don’t wish it was easier, wish you were better. Don’t wish for less problems, wish for more skills. Don’t wish for less change , wish for more wisdom.”

This message and its attachments are confidential and solely for the intended recipients. If received in error, please delete them and notify the sender via reply e-mail immediately.

On Mon, Mar 19, 2018 at 1:19 PM, Edouard Lavaud edouard.lavaud@gmail.com wrote:

Hi Simon,

I was having a similar problem.

(not sure if the same as we can not see your console logs)

On my side it was due to the tracked entity type that would not load.

The migration script from 28 to 29 didnt work so well.
And same error happens when you want to create a tracked entity type but none exist.
I did end up exporting the metadata of tracked entity type from the demo server 29, modifying it to fit my program, and importing it on my local dhis2.

Also ensure that you have a tracked entity type assigned to your program, and organisation units as well.

Hope that could help

Edouard

2018-03-19 12:02 GMT+02:00 simon mugisa nomisrmugisa@gmail.com:

Hi everyone just set up a dhis2 2.29 but get failed to load metadata when accessing tracker,
I see the same error on the demo instance.

<image.png>

regards to everyone,

Simon Robert Kununka
DHIS2 implementor, Systems Analyst and Development Consultant

Uganda-Kampala
Direct: +256-777-108-323
E-mail: nomisrmugisa@gmail.com

“Don’t wish it was easier, wish you were better. Don’t wish for less problems, wish for more skills. Don’t wish for less change , wish for more wisdom.”

This message and its attachments are confidential and solely for the intended recipients. If received in error, please delete them and notify the sender via reply e-mail immediately.


Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help : https://help.launchpad.net/ListHelp

**Edouard Lavaud, **
MSc in Health Policy, Planning & Financing
MEng in Telecommunication
University Diploma in ICT for Health

Email: edouard.lavaud@gmail.com

Mobile: 0033 6 7210 23 59

Knut Staring

Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar