Hi @emad
You’re welcome!
It turns out that this is actually a bug issue in the /analytics API which doesn’t return the hierarchy of OUs in Arabic text for OUs that don’t have data so this needs to be triaged to the software developers. Would you like to create a Jira bug issue in (Projects - Jira) using your account, explain the use case you described here?
Update: the issue is not just for Arabic text hierarchy, it’s for any other language. If the facility doesn’t have data, the hierarchy is not going to appear. See screenshot:
Please share the link here so others can watch/vote/comment. I will also add the steps to reproduce.
Thank you!