Event Visualiser Status: Conflict, User: xyw not allowed...

@WaluQ,

Thank you for your question! It does seems like the same error but it could be because of different reasons so please help check.

First, please check that the users have the required permissions (in the API) check that ‘Orgunituid’ or the ancestor (/api/organisationUnits/[Orgunituid]?fields=id,displayFormName,level,ancestors) can be found in: /api/users/[Useruid]?fields=displayName,username,organisationUnits,dataViewOrganisationUnits

Second, please double check that you cleared the cache correctly - sometimes it requires a bit more effort. If you don’t get this error using a new browser/profile then it’s 100% a cache issue. Check out these three steps to do when the cache is not clearing properly: No + button on dahsboard app - #4 by Gassim

Third, after running the analytics tables export, please check the Catalina.out log. Please share the log here (without the sensitive info)

Thank you!