Event Visualiser Status: Conflict, User: xyw not allowed...

Support - Assistance technique
#1

This issue just ‘popped’ in the last 12 hours for a pilot system for event capture. Some form changes were made and pushed out … and while this error seems to point to a permissions issue …. it doesn’t make any logical sense. Here goes,

3 event charts worked last night.

This morning, those same 3 charts throw an error:

Code: 409

Status: Conflict

User_ xyz is not allowed to view org unit: abc

The silly thing is, I’m not logged in as that user, but as Admin, with full access to all orgs.

If I look at the request URL (similar to below) …

/api/analytics/events/aggregate/wVzYQk6jW5q.json?stage=iPDH75AgmNv&dimension=kbaD30LqqjQ&dimension=ou:abc;tMQcwX60LSi;I3BIS1WKwpD&filter=pe:LAST_4_WEEKS;THIS_WEEK&outputType=EVENT&displayProperty=NAME

which generates the error, and remove the offending org id from the query string …. it brings back a result-set rather than the error message.

Any clues anyone?

Version info is: 2.21

Build revision: 20971
Build date: 2015-12-18 12:01

David

#2

Are you sure this is not server caching, possibly the reverse proxy?

···

On Wed, Mar 16, 2016 at 1:40 PM, David Hagan david.hagan@sagehagan.com wrote:

This issue just ‘popped’ in the last 12 hours for a pilot system for event capture. Some form changes were made and pushed out … and while this error seems to point to a permissions issue …. it doesn’t make any logical sense. Here goes,

3 event charts worked last night.

This morning, those same 3 charts throw an error:

Code: 409

Status: Conflict

User_ xyz is not allowed to view org unit: abc

The silly thing is, I’m not logged in as that user, but as Admin, with full access to all orgs.

If I look at the request URL (similar to below) …

/api/analytics/events/aggregate/wVzYQk6jW5q.json?stage=iPDH75AgmNv&dimension=kbaD30LqqjQ&dimension=ou:abc;tMQcwX60LSi;I3BIS1WKwpD&filter=pe:LAST_4_WEEKS;THIS_WEEK&outputType=EVENT&displayProperty=NAME

which generates the error, and remove the offending org id from the query string …. it brings back a result-set rather than the error message.

Any clues anyone?

Version info is: 2.21

Build revision: 20971
Build date: 2015-12-18 12:01

David

Mailing list: https://launchpad.net/~dhis2-users

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–

Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049

#3

Hmmmmm,

I did do some testing overnight as that user …..

Let me check.

DH

#4

Hi David,

could it be that this user is in fact not allowed to view that org unit? The “data view organisation unit” of the user is determining whether she has access to the org unit, including its sub-hierarchy.

regards,

Lars

···

On Wed, Mar 16, 2016 at 1:40 PM, David Hagan david.hagan@sagehagan.com wrote:

This issue just ‘popped’ in the last 12 hours for a pilot system for event capture. Some form changes were made and pushed out … and while this error seems to point to a permissions issue …. it doesn’t make any logical sense. Here goes,

3 event charts worked last night.

This morning, those same 3 charts throw an error:

Code: 409

Status: Conflict

User_ xyz is not allowed to view org unit: abc

The silly thing is, I’m not logged in as that user, but as Admin, with full access to all orgs.

If I look at the request URL (similar to below) …

/api/analytics/events/aggregate/wVzYQk6jW5q.json?stage=iPDH75AgmNv&dimension=kbaD30LqqjQ&dimension=ou:abc;tMQcwX60LSi;I3BIS1WKwpD&filter=pe:LAST_4_WEEKS;THIS_WEEK&outputType=EVENT&displayProperty=NAME

which generates the error, and remove the offending org id from the query string …. it brings back a result-set rather than the error message.

Any clues anyone?

Version info is: 2.21

Build revision: 20971
Build date: 2015-12-18 12:01

David

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

–

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

http://www.dhis2.org

#5

Hi David,

Did you get the solution for this. I am also facing the same issue with one of my instance(2.20)

Regards

Akash Jindal

​​

​​

···

On Wed, Mar 16, 2016 at 1:40 PM, David Hagan david.hagan@sagehagan.com wrote:

This issue just ‘popped’ in the last 12 hours for a pilot system for event capture. Some form changes were made and pushed out … and while this error seems to point to a permissions issue …. it doesn’t make any logical sense. Here goes,

3 event charts worked last night.

This morning, those same 3 charts throw an error:

Code: 409

Status: Conflict

User_ xyz is not allowed to view org unit: abc

The silly thing is, I’m not logged in as that user, but as Admin, with full access to all orgs.

If I look at the request URL (similar to below) …

/api/analytics/events/aggregate/wVzYQk6jW5q.json?stage=iPDH75AgmNv&dimension=kbaD30LqqjQ&dimension=ou:abc;tMQcwX60LSi;I3BIS1WKwpD&filter=pe:LAST_4_WEEKS;THIS_WEEK&outputType=EVENT&displayProperty=NAME

which generates the error, and remove the offending org id from the query string …. it brings back a result-set rather than the error message.

Any clues anyone?

Version info is: 2.21

Build revision: 20971
Build date: 2015-12-18 12:01

David

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

http://www.dhis2.org

–

Regards
Akash Jindal