Event Capture Section part not displayed

[Markus (Markus Bekken)]

Hi there @chase.freeman,
You might be affected by a bug we had some time back. When opening and editing the program in the maintenance app - there was a bug that caused a blank custom form to be saved for the program. This blank custom form would take the place of the section/basic form, and the screen would be blank in Capture app.

If your instance was affected at some point, the problem might have become visible as you upgraded and started using the Capture app.

Steps to delete this blank custom form can be found in this thread:

@sean.leland.dryer

• Open the program in maintenance.
• Go to “3. Create data entry form”
• Select the “Custom” tab
• Click the delete button at the bottom of the screen (this deletes the blank custom form from the server directly)
• Do not click the “Save” button at the bottom of the screen - as long as the current bug exists, this would reintroduce a blank custom form. Close the maintenance app without any further actions.
• Clean cache and open the Capture app - everything should work normally again.

Let me know if this helps you @chase.freeman and @swatigogia.

Best regards,
Markus