Event Capture problem using Google Chrome latest version - 52.0.2743.116 m

Dear community,

after the last update of Google Chrome (v. 52.0.2743.116 m), the Event Capture, the primary application used by our users for data acquisition, presents a superposition of the two buttons - “Register event” and “Print list” over the Program selection drop-down list, which does not allow the selection of another program.

image

It does not depend from the extensions installed on Chrome. The OS affected tested by me are: Windows 7, 8.1, 10, Android (with desktop browser version).

The problem is not present on Firefox and Internet Explorer browsers, but the Google Chrome is the recommended browser and the majority of our users use it.

Our DHIS2 version is 2.22

Version: 2.22 Build revision: 22078 Build date: 2016-06-27 20:03
User agent: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36

The problem is not present on the Demo server with

DHIS2 version: 2.24 Build revision: 23583 Build date: 2016-08-25 07:50

Is it possible to fix this problem on the DHIS2 v.2.22?

Thanks to everyone who can help us

Antonia

···

www.informa.pro - *Seguici su *LinkedIn

INFORMAPRO S.r.l. - via Luigi Rava 43, Rome 00149 , Italy
tel. +39 06 5758926, fax +39 06 62207168, P.IVA IT08095781004

Skype: informa_antonia.bezenchek
Eng. Antonia Bezenchek - CIO - ICT Engineer

The same thing is happening with us using Event Capture.

Version:
​ ​

2.24
​ ​

Build revision:
​ ​

23511
​Google: Version 52.0.2743.116 m

It doesn’t happen in Firefox (46.0.1) – although in Firefox we don’t get the Org Unit tree to appear without searching for a unit first.

However, we generally recommend using Chrome over Firefox. Firefox is there as a backup.​

image

···

On Thu, Aug 25, 2016 at 5:51 AM, Antonia Bezenchek I-PRO antonia@informa.pro wrote:

Dear community,

after the last update of Google Chrome (v. 52.0.2743.116 m), the Event Capture, the primary application used by our users for data acquisition, presents a superposition of the two buttons - “Register event” and “Print list” over the Program selection drop-down list, which does not allow the selection of another program.

It does not depend from the extensions installed on Chrome. The OS affected tested by me are: Windows 7, 8.1, 10, Android (with desktop browser version).

The problem is not present on Firefox and Internet Explorer browsers, but the Google Chrome is the recommended browser and the majority of our users use it.

Our DHIS2 version is 2.22

Version: 2.22 Build revision: 22078 Build date: 2016-06-27 20:03
User agent: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36

The problem is not present on the Demo server with

DHIS2 version: 2.24 Build revision: 23583 Build date: 2016-08-25 07:50

Is it possible to fix this problem on the DHIS2 v.2.22?

Thanks to everyone who can help us

Antonia
www.informa.pro - *Seguici su *LinkedIn

INFORMAPRO S.r.l. - via Luigi Rava 43, Rome 00149 , Italy
tel. +39 06 5758926, fax +39 06 62207168, P.IVA IT08095781004

Skype: informa_antonia.bezenchek
Eng. Antonia Bezenchek - CIO - ICT Engineer

---------- Forwarded message ----------
From: Antonia Bezenchek I-PRO antonia@informa.pro
Date: 2016-08-25 11:45 GMT+02:00
Subject: Event Capture problem using Google Chrome latest version - 52.0.2743.116 m
To: DHIS 2 Users list dhis2-users@lists.launchpad.net
Cc: Antonia Bezenchekinfo antonia.bezenchek@informa.pro


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

Laura E. Lincks
Database Manager/Developer
ICAP - Columbia University
Mailman School of Public Health
60 Haven Ave, Floor B1
New York, NY 10032
Tel: 212 304 7132

Em Le Hong also recently reported inability to open App Management module with Chrome version 52. Previously there was a similar problem with the Maintenance module, but this has been taken care of (thanks, Mark).

Knut

image

···

On Thu, Aug 25, 2016 at 8:33 PM, Laura E. Lincks laura.lincks@icap.columbia.edu wrote:

The same thing is happening with us using Event Capture.

Version:
​ ​

2.24
​ ​

Build revision:
​ ​

23511
​Google: Version 52.0.2743.116 m

It doesn’t happen in Firefox (46.0.1) – although in Firefox we don’t get the Org Unit tree to appear without searching for a unit first.

However, we generally recommend using Chrome over Firefox. Firefox is there as a backup.​


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

Laura E. Lincks
Database Manager/Developer
ICAP - Columbia University
Mailman School of Public Health
60 Haven Ave, Floor B1
New York, NY 10032
Tel: 212 304 7132

On Thu, Aug 25, 2016 at 5:51 AM, Antonia Bezenchek I-PRO antonia@informa.pro wrote:

Dear community,

after the last update of Google Chrome (v. 52.0.2743.116 m), the Event Capture, the primary application used by our users for data acquisition, presents a superposition of the two buttons - “Register event” and “Print list” over the Program selection drop-down list, which does not allow the selection of another program.

It does not depend from the extensions installed on Chrome. The OS affected tested by me are: Windows 7, 8.1, 10, Android (with desktop browser version).

The problem is not present on Firefox and Internet Explorer browsers, but the Google Chrome is the recommended browser and the majority of our users use it.

Our DHIS2 version is 2.22

Version: 2.22 Build revision: 22078 Build date: 2016-06-27 20:03
User agent: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36

The problem is not present on the Demo server with

DHIS2 version: 2.24 Build revision: 23583 Build date: 2016-08-25 07:50

Is it possible to fix this problem on the DHIS2 v.2.22?

Thanks to everyone who can help us

Antonia
www.informa.pro - *Seguici su *LinkedIn

INFORMAPRO S.r.l. - via Luigi Rava 43, Rome 00149 , Italy
tel. +39 06 5758926, fax +39 06 62207168, P.IVA IT08095781004

Skype: informa_antonia.bezenchek
Eng. Antonia Bezenchek - CIO - ICT Engineer

---------- Forwarded message ----------
From: Antonia Bezenchek I-PRO antonia@informa.pro
Date: 2016-08-25 11:45 GMT+02:00
Subject: Event Capture problem using Google Chrome latest version - 52.0.2743.116 m
To: DHIS 2 Users list dhis2-users@lists.launchpad.net
Cc: Antonia Bezenchekinfo antonia.bezenchek@informa.pro


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

@Antonia

This is now fixed in 2.22 (rev. 22095).

@Laura

Are you able to reproduce this in our demo server? This was an issue we noticed sometime back in 2.23 and fixed. But missed to back port it to 2.22. We haven’t seen this in 2.24.

image

···

On Thu, Aug 25, 2016 at 8:33 PM, Knut Staring knutst@gmail.com wrote:

Em Le Hong also recently reported inability to open App Management module with Chrome version 52. Previously there was a similar problem with the Maintenance module, but this has been taken care of (thanks, Mark).

Knut


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

Abyot A. Gizaw.

Senior Engineer, DHIS2

University of Oslo

http://www.dhis2.org

On Thu, Aug 25, 2016 at 8:33 PM, Laura E. Lincks laura.lincks@icap.columbia.edu wrote:

The same thing is happening with us using Event Capture.

Version:
​ ​

2.24
​ ​

Build revision:
​ ​

23511
​Google: Version 52.0.2743.116 m

It doesn’t happen in Firefox (46.0.1) – although in Firefox we don’t get the Org Unit tree to appear without searching for a unit first.

However, we generally recommend using Chrome over Firefox. Firefox is there as a backup.​


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Laura E. Lincks
Database Manager/Developer
ICAP - Columbia University
Mailman School of Public Health
60 Haven Ave, Floor B1
New York, NY 10032
Tel: 212 304 7132

On Thu, Aug 25, 2016 at 5:51 AM, Antonia Bezenchek I-PRO antonia@informa.pro wrote:

Dear community,

after the last update of Google Chrome (v. 52.0.2743.116 m), the Event Capture, the primary application used by our users for data acquisition, presents a superposition of the two buttons - “Register event” and “Print list” over the Program selection drop-down list, which does not allow the selection of another program.

It does not depend from the extensions installed on Chrome. The OS affected tested by me are: Windows 7, 8.1, 10, Android (with desktop browser version).

The problem is not present on Firefox and Internet Explorer browsers, but the Google Chrome is the recommended browser and the majority of our users use it.

Our DHIS2 version is 2.22

Version: 2.22 Build revision: 22078 Build date: 2016-06-27 20:03
User agent: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36

The problem is not present on the Demo server with

DHIS2 version: 2.24 Build revision: 23583 Build date: 2016-08-25 07:50

Is it possible to fix this problem on the DHIS2 v.2.22?

Thanks to everyone who can help us

Antonia
www.informa.pro - *Seguici su *LinkedIn

INFORMAPRO S.r.l. - via Luigi Rava 43, Rome 00149 , Italy
tel. +39 06 5758926, fax +39 06 62207168, P.IVA IT08095781004

Skype: informa_antonia.bezenchek
Eng. Antonia Bezenchek - CIO - ICT Engineer

---------- Forwarded message ----------
From: Antonia Bezenchek I-PRO antonia@informa.pro
Date: 2016-08-25 11:45 GMT+02:00
Subject: Event Capture problem using Google Chrome latest version - 52.0.2743.116 m
To: DHIS 2 Users list dhis2-users@lists.launchpad.net
Cc: Antonia Bezenchekinfo antonia.bezenchek@informa.pro


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

Hi Abyot,

I cannot replicate the problem on the Demo site, but we upgraded our DHIS instance to 2.24 Build 23583 (same build of the demo site at the time of this email) and still encounter the awkward placement of the buttons and the inability to access the Program pulldown once the buttons appear as pictured below:

Google Version 52.0.2743.116 m

image

image

···

On Fri, Aug 26, 2016 at 3:17 AM, Abyot Asalefew Gizaw abyot@dhis2.org wrote:

@Antonia

This is now fixed in 2.22 (rev. 22095).

@Laura

Are you able to reproduce this in our demo server? This was an issue we noticed sometime back in 2.23 and fixed. But missed to back port it to 2.22. We haven’t seen this in 2.24.

Laura E. Lincks
Database Manager/Developer
ICAP - Columbia University
Mailman School of Public Health
60 Haven Ave, Floor B1
New York, NY 10032
Tel: 212 304 7132

Abyot A. Gizaw.

Senior Engineer, DHIS2

University of Oslo

http://www.dhis2.org

On Thu, Aug 25, 2016 at 8:33 PM, Knut Staring knutst@gmail.com wrote:

Em Le Hong also recently reported inability to open App Management module with Chrome version 52. Previously there was a similar problem with the Maintenance module, but this has been taken care of (thanks, Mark).

Knut


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

On Thu, Aug 25, 2016 at 8:33 PM, Laura E. Lincks laura.lincks@icap.columbia.edu wrote:

The same thing is happening with us using Event Capture.

Version:
​ ​

2.24
​ ​

Build revision:
​ ​

23511
​Google: Version 52.0.2743.116 m

It doesn’t happen in Firefox (46.0.1) – although in Firefox we don’t get the Org Unit tree to appear without searching for a unit first.

However, we generally recommend using Chrome over Firefox. Firefox is there as a backup.​


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Laura E. Lincks
Database Manager/Developer
ICAP - Columbia University
Mailman School of Public Health
60 Haven Ave, Floor B1
New York, NY 10032
Tel: 212 304 7132

On Thu, Aug 25, 2016 at 5:51 AM, Antonia Bezenchek I-PRO antonia@informa.pro wrote:

Dear community,

after the last update of Google Chrome (v. 52.0.2743.116 m), the Event Capture, the primary application used by our users for data acquisition, presents a superposition of the two buttons - “Register event” and “Print list” over the Program selection drop-down list, which does not allow the selection of another program.

It does not depend from the extensions installed on Chrome. The OS affected tested by me are: Windows 7, 8.1, 10, Android (with desktop browser version).

The problem is not present on Firefox and Internet Explorer browsers, but the Google Chrome is the recommended browser and the majority of our users use it.

Our DHIS2 version is 2.22

Version: 2.22 Build revision: 22078 Build date: 2016-06-27 20:03
User agent: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/52.0.2743.116 Safari/537.36

The problem is not present on the Demo server with

DHIS2 version: 2.24 Build revision: 23583 Build date: 2016-08-25 07:50

Is it possible to fix this problem on the DHIS2 v.2.22?

Thanks to everyone who can help us

Antonia
www.informa.pro - *Seguici su *LinkedIn

INFORMAPRO S.r.l. - via Luigi Rava 43, Rome 00149 , Italy
tel. +39 06 5758926, fax +39 06 62207168, P.IVA IT08095781004

Skype: informa_antonia.bezenchek
Eng. Antonia Bezenchek - CIO - ICT Engineer

---------- Forwarded message ----------
From: Antonia Bezenchek I-PRO antonia@informa.pro
Date: 2016-08-25 11:45 GMT+02:00
Subject: Event Capture problem using Google Chrome latest version - 52.0.2743.116 m
To: DHIS 2 Users list dhis2-users@lists.launchpad.net
Cc: Antonia Bezenchekinfo antonia.bezenchek@informa.pro


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp