Event capture failing to synchronize

Support - Assistance technique
1

After the failure of the latest google play event capture app to recognize option sets I downloaded the latest from github which worked with option sets. Unfortunately it is now failing to sync the data to the server. Any ideas?

Using Version: 2.24 Build revision: 23585

And event-capture-0.5.1.apk

Regards

Simon Muyambo

2

Hi Simon,

Does it fail to send events or does it fail to pull down existing events from server?

Regards,

Erling

···

On Fri, Sep 2, 2016 at 9:26 AM, Simon Muyambo smmuyambo@gmail.com wrote:

After the failure of the latest google play event capture app to recognize option sets I downloaded the latest from github which worked with option sets. Unfortunately it is now failing to sync the data to the server. Any ideas?

Using Version: 2.24 Build revision: 23585

And event-capture-0.5.1.apk

Regards

Simon Muyambo

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3

Hi Erling

Thanks for quick response.

It is failing to send events. I have checked it further and found that if I am where there good Internet it sends the events but most places with poor Internet cannot send the events. I suspect it is timing out

Regards

Simon Muyambo

···

From: Erling Fjelstad [mailto:erling@dhis2.org]
Sent: Friday, September 02, 2016 10:38 AM
To: Simon Muyambo smmuyambo@gmail.com
Cc: DHIS 2 Users list dhis2-users@lists.launchpad.net; DHIS 2 developers dhis2-devs@lists.launchpad.net
Subject: Re: [Dhis2-devs] Event capture failing to synchronize

Hi Simon,

Does it fail to send events or does it fail to pull down existing events from server?

Regards,

Erling

On Fri, Sep 2, 2016 at 9:26 AM, Simon Muyambo smmuyambo@gmail.com wrote:

After the failure of the latest google play event capture app to recognize option sets I downloaded the latest from github which worked with option sets. Unfortunately it is now failing to sync the data to the server. Any ideas?

Using Version: 2.24 Build revision: 23585

And event-capture-0.5.1.apk

Regards

Simon Muyambo

Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help : https://help.launchpad.net/ListHelp

4

Hi Erling

Is there a way to change the time out period so that all data can be synced? Or is there a way to safeguard and preserve the data so far captured on the tablets? You guidance will be greatly be appreciatd

Regards

Simon Muyambo

···

From: Erling Fjelstad [mailto:erling@dhis2.org]
Sent: Friday, September 02, 2016 10:38 AM
To: Simon Muyambo smmuyambo@gmail.com
Cc: DHIS 2 Users list dhis2-users@lists.launchpad.net; DHIS 2 developers dhis2-devs@lists.launchpad.net
Subject: Re: [Dhis2-devs] Event capture failing to synchronize

Hi Simon,

Does it fail to send events or does it fail to pull down existing events from server?

Regards,

Erling

On Fri, Sep 2, 2016 at 9:26 AM, Simon Muyambo smmuyambo@gmail.com wrote:

After the failure of the latest google play event capture app to recognize option sets I downloaded the latest from github which worked with option sets. Unfortunately it is now failing to sync the data to the server. Any ideas?

Using Version: 2.24 Build revision: 23585

And event-capture-0.5.1.apk

Regards

Simon Muyambo

Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help : https://help.launchpad.net/ListHelp