Error on event analytics

Hi all,

We have a problem to create event analytics in some 2.30 instances. The browser console gives an Internal 500 server error and if an event report endpoint is pulled the same 500 internal server error appears in the browser for this call:

https://…/api/29/analytics/events/query/lbsZDCmKNjY.json?dimension=pe:201909&dimension=ou:HpotDYGlHB5&dimension=gkYndoNu2NJ&stage=AQqMqoFUux6&displayProperty=NAME&outputType=EVENT&desc=eventdate&pageSize=100&page=1

However if the above api call is slightly edited as below it returns a result.

https://…/api/29/analytics/events/query/lbsZDCmKNjY.json?dimension=pe:201909&dimension=ou:HpotDYGlHB5&dx=gkYndoNu2NJ&stage=AQqMqoFUux6&displayProperty=NAME&outputType=EVENT&desc=eventdate&pageSize=100&page=1

Though we have the solution for api access this still does not fix the problem to generate a report in the event report UI. Would appreciate if anyone can shed some light.

Version:

2.30

Build revision:

21e635b

Build date:

2019-08-14 06:25

Regards Elmarie

1 Like

Hi all,

Any comments on the above issue?

Elmarie

1 Like

HI @Elmarie_Claasen, tagging @Emma_Kassy and @Scott to have a look at this and advise.

Best,
James.