Error in password reset and new user creation

Hi,

A few weeks ago, we noticed that changes to our user roles were not being saved appropriately, and the authorities that were assigned were not being saved.

Yesterday, we lost our ability to change user passwords and create new users.

We are running Version 2.27 on Ubuntu 16.04, using Oracle Java 8.

We are getting this error:

Declaring class of member type [public final native java.lang.Class java.lang.Object.getClass()] is excluded!

The complete error is attached at .txt.

I appreciate any advice that you might have. Thank you!

Mike Johnson, MSc

Senior Analyst | Monitoring, Evaluation, and Quality Improvement

Partners In Health

Skype: mjohnson@pih.org | Phone: 857.206.5246

user change error.txt (13.2 KB)

Hi there

Would you mind filling out a JIRA issue for this? jira.dhis2.org

As a workaround, could you try and enter “System Settings” then “Access”, and see if changing the minimum characters in password setting, just set it to one of the other values… then back to the value you had it at

···

Morten Olav Hansen

Senior Engineer, DHIS 2

University of Oslo

http://www.dhis2.org

On Wed, Aug 30, 2017 at 3:32 AM, Mike Johnson mjohnson@pih.org wrote:

Hi,

A few weeks ago, we noticed that changes to our user roles were not being saved appropriately, and the authorities that were assigned were not being saved.

Yesterday, we lost our ability to change user passwords and create new users.

We are running Version 2.27 on Ubuntu 16.04, using Oracle Java 8.

We are getting this error:

Declaring class of member type [public final native java.lang.Class java.lang.Object.getClass()] is excluded!

The complete error is attached at .txt.

I appreciate any advice that you might have. Thank you!

Mike Johnson, MSc

Senior Analyst | Monitoring, Evaluation, and Quality Improvement

Partners In Health

Skype: mjohnson@pih.org | Phone: 857.206.5246


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

Hi Mike / Morten

We were experiencing the same issue and found that if you go to the Settings > Access and then reselect the ‘Minimum characters in password’.

Once the settings are updated, you will be able to add users and reset passwords.

Regards

Pooben

This message and any attachments are subject to a disclaimer published at http://www.hisp.org/policies.html#comms_disclaimer. Please read the disclaimer before opening any attachment or taking any other action in terms of this electronic transmission. If you cannot access the disclaimer, kindly send an email to disclaimer@hisp.org and a copy will be provided to you. By replying to this e-mail or opening any attachment you agree to be bound by the provisions of the disclaimer.

···

On Wed, Aug 30, 2017 at 4:15 AM, Morten Olav Hansen morten@dhis2.org wrote:

Hi there

Would you mind filling out a JIRA issue for this? jira.dhis2.org

As a workaround, could you try and enter “System Settings” then “Access”, and see if changing the minimum characters in password setting, just set it to one of the other values… then back to the value you had it at


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

Morten Olav Hansen

Senior Engineer, DHIS 2

University of Oslo

http://www.dhis2.org

On Wed, Aug 30, 2017 at 3:32 AM, Mike Johnson mjohnson@pih.org wrote:

Hi,

A few weeks ago, we noticed that changes to our user roles were not being saved appropriately, and the authorities that were assigned were not being saved.

Yesterday, we lost our ability to change user passwords and create new users.

We are running Version 2.27 on Ubuntu 16.04, using Oracle Java 8.

We are getting this error:

Declaring class of member type [public final native java.lang.Class java.lang.Object.getClass()] is excluded!

The complete error is attached at .txt.

I appreciate any advice that you might have. Thank you!

Mike Johnson, MSc

Senior Analyst | Monitoring, Evaluation, and Quality Improvement

Partners In Health

Skype: mjohnson@pih.org | Phone: 857.206.5246


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp