Dear All;
Can anybody help regarding the mentioned issue in the subject? We have been facing this issue since the last update, I guess in January 2025. Once the data is downloaded in Excel format, the system does not download the data in the defined format; instead, it downloads all data elements in Alphabetical order, and no more than 36 data elements are downloaded. We have developed a bundle of formats for data croiss verification and reporting, but due to this error, we are just stuck, and manual labor work has increased.
We were anticipating that this release would resolve the issue, and HISP Pakistan also mentioned this, but after the new release still the issue is still not fixed.
Can anybody help me out with how we can resolve this issue?