Drop down is not working in browser (Chrome & Mozila) for dhis2

Dear All,

we are using dhis2 version 2.13 and build revision 12864 and Mozilla version 30 and Chrome 36.0.1985.143 m

When we browse any form who has drop down button. Unfortunately the drop down button is not showing the drop down indicator. also not showing drop down list value

However, When we re install the browser that time the drop down list is coming but after some times the same problem occurs.

Could anyone please help us about this problem.

Thanks
Regards

Fatema Uddin ----------------------------------------

Technical Advisor HIS

Priority Area Health

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

House10/A, Road 90, Gulshan 2, Dhaka 1212, Bangladesh

Office location:

Room # 304, Shshid Dr.Milan Bhavan, Management Information System,

Directorate General of Health Services of MoHFW,

Mohakhali, Dhaka-1212, Bangladesh

Phone: +880 2 881 64 59

Fax: +880 2 881 38 75

Please have a look the attach file.

···

On Mon, Aug 18, 2014 at 4:05 PM, Uddin Fatema fatemacse@gmail.com wrote:

Dear All,

we are using dhis2 version 2.13 and build revision 12864 and Mozilla version 30 and Chrome 36.0.1985.143 m

When we browse any form who has drop down button. Unfortunately the drop down button is not showing the drop down indicator. also not showing drop down list value

However, When we re install the browser that time the drop down list is coming but after some times the same problem occurs.

Could anyone please help us about this problem.

Thanks
Regards

Fatema Uddin ----------------------------------------

Technical Advisor HIS

Priority Area Health

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

House10/A, Road 90, Gulshan 2, Dhaka 1212, Bangladesh

Office location:

Room # 304, Shshid Dr.Milan Bhavan, Management Information System,

Directorate General of Health Services of MoHFW,

Mohakhali, Dhaka-1212, Bangladesh

Phone: +880 2 881 64 59

Fax: +880 2 881 38 75


Regards

Fatema Uddin ----------------------------------------

Technical Advisor HIS

Priority Area Health

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

House10/A, Road 90, Gulshan 2, Dhaka 1212, Bangladesh

Office location:

Room # 304, Shshid Dr.Milan Bhavan, Management Information System,

Directorate General of Health Services of MoHFW,

Mohakhali, Dhaka-1212, Bangladesh

Phone: +880 2 881 64 59

Fax: +880 2 881 38 75

Have you tried cleaning the browser cache?

···

On Mon, Aug 18, 2014 at 4:05 PM, Uddin Fatema fatemacse@gmail.com wrote:

Dear All,

we are using dhis2 version 2.13 and build revision 12864 and Mozilla version 30 and Chrome 36.0.1985.143 m

When we browse any form who has drop down button. Unfortunately the drop down button is not showing the drop down indicator. also not showing drop down list value

However, When we re install the browser that time the drop down list is coming but after some times the same problem occurs.

Could anyone please help us about this problem.

Thanks
Regards

Fatema Uddin ----------------------------------------

Technical Advisor HIS

Priority Area Health

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

House10/A, Road 90, Gulshan 2, Dhaka 1212, Bangladesh

Office location:

Room # 304, Shshid Dr.Milan Bhavan, Management Information System,

Directorate General of Health Services of MoHFW,

Mohakhali, Dhaka-1212, Bangladesh

Phone: +880 2 881 64 59

Fax: +880 2 881 38 75


Regards

Fatema Uddin ----------------------------------------

Technical Advisor HIS

Priority Area Health

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

House10/A, Road 90, Gulshan 2, Dhaka 1212, Bangladesh

Office location:

Room # 304, Shshid Dr.Milan Bhavan, Management Information System,

Directorate General of Health Services of MoHFW,

Mohakhali, Dhaka-1212, Bangladesh

Phone: +880 2 881 64 59

Fax: +880 2 881 38 75

sorry for let reply, Actually this problem is happening few of our client side laptops. but in my desktop and laptop is working properly.

Yes they clear the cash several times and test but same problem occurs.

Thanks

···

On Mon, Aug 18, 2014 at 4:29 PM, Knut Staring knutst@gmail.com wrote:

Have you tried cleaning the browser cache?

On 18 Aug 2014 12:09, “Uddin Fatema” fatemacse@gmail.com wrote:

Please have a look the attach file.


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp


Regards

Fatema Uddin ----------------------------------------

Technical Advisor HIS

Priority Area Health

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

House10/A, Road 90, Gulshan 2, Dhaka 1212, Bangladesh

Office location:

Room # 304, Shshid Dr.Milan Bhavan, Management Information System,

Directorate General of Health Services of MoHFW,

Mohakhali, Dhaka-1212, Bangladesh

Phone: +880 2 881 64 59

Fax: +880 2 881 38 75

On Mon, Aug 18, 2014 at 4:05 PM, Uddin Fatema fatemacse@gmail.com wrote:

Dear All,

we are using dhis2 version 2.13 and build revision 12864 and Mozilla version 30 and Chrome 36.0.1985.143 m

When we browse any form who has drop down button. Unfortunately the drop down button is not showing the drop down indicator. also not showing drop down list value

However, When we re install the browser that time the drop down list is coming but after some times the same problem occurs.

Could anyone please help us about this problem.

Thanks
Regards

Fatema Uddin ----------------------------------------

Technical Advisor HIS

Priority Area Health

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

House10/A, Road 90, Gulshan 2, Dhaka 1212, Bangladesh

Office location:

Room # 304, Shshid Dr.Milan Bhavan, Management Information System,

Directorate General of Health Services of MoHFW,

Mohakhali, Dhaka-1212, Bangladesh

Phone: +880 2 881 64 59

Fax: +880 2 881 38 75


Regards

Fatema Uddin ----------------------------------------

Technical Advisor HIS

Priority Area Health

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

House10/A, Road 90, Gulshan 2, Dhaka 1212, Bangladesh

Office location:

Room # 304, Shshid Dr.Milan Bhavan, Management Information System,

Directorate General of Health Services of MoHFW,

Mohakhali, Dhaka-1212, Bangladesh

Phone: +880 2 881 64 59

Fax: +880 2 881 38 75

Try clearing the application cache. That might help.

···

On Mon, Aug 18, 2014 at 4:29 PM, Knut Staring knutst@gmail.com wrote:

Have you tried cleaning the browser cache?

On 18 Aug 2014 12:09, “Uddin Fatema” fatemacse@gmail.com wrote:

Please have a look the attach file.


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp


Regards

Fatema Uddin ----------------------------------------

Technical Advisor HIS

Priority Area Health

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

House10/A, Road 90, Gulshan 2, Dhaka 1212, Bangladesh

Office location:

Room # 304, Shshid Dr.Milan Bhavan, Management Information System,

Directorate General of Health Services of MoHFW,

Mohakhali, Dhaka-1212, Bangladesh

Phone: +880 2 881 64 59

Fax: +880 2 881 38 75

On Mon, Aug 18, 2014 at 4:05 PM, Uddin Fatema fatemacse@gmail.com wrote:

Dear All,

we are using dhis2 version 2.13 and build revision 12864 and Mozilla version 30 and Chrome 36.0.1985.143 m

When we browse any form who has drop down button. Unfortunately the drop down button is not showing the drop down indicator. also not showing drop down list value

However, When we re install the browser that time the drop down list is coming but after some times the same problem occurs.

Could anyone please help us about this problem.

Thanks
Regards

Fatema Uddin ----------------------------------------

Technical Advisor HIS

Priority Area Health

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

House10/A, Road 90, Gulshan 2, Dhaka 1212, Bangladesh

Office location:

Room # 304, Shshid Dr.Milan Bhavan, Management Information System,

Directorate General of Health Services of MoHFW,

Mohakhali, Dhaka-1212, Bangladesh

Phone: +880 2 881 64 59

Fax: +880 2 881 38 75


Regards

Fatema Uddin ----------------------------------------

Technical Advisor HIS

Priority Area Health

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

House10/A, Road 90, Gulshan 2, Dhaka 1212, Bangladesh

Office location:

Room # 304, Shshid Dr.Milan Bhavan, Management Information System,

Directorate General of Health Services of MoHFW,

Mohakhali, Dhaka-1212, Bangladesh

Phone: +880 2 881 64 59

Fax: +880 2 881 38 75

Sounds very strange - but as it is working for you, it would seem that it is related to their local setups.

Could it be that they are on very slow connections and that it times out before the dropdown boxes get filled? Are they working offline? Any messages in their Chrome console (press F12)?

···

On Tue, Aug 19, 2014 at 10:20 AM, Uddin Fatema fatemacse@gmail.com wrote:

sorry for let reply, Actually this problem is happening few of our client side laptops. but in my desktop and laptop is working properly.

Yes they clear the cash several times and test but same problem occurs.

Thanks


Knut Staring

Dept. of Informatics, University of Oslo

+4791880522

http://dhis2.org

On Mon, Aug 18, 2014 at 4:29 PM, Knut Staring knutst@gmail.com wrote:

Have you tried cleaning the browser cache?

On 18 Aug 2014 12:09, “Uddin Fatema” fatemacse@gmail.com wrote:

Please have a look the attach file.


Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp


Regards

Fatema Uddin ----------------------------------------

Technical Advisor HIS

Priority Area Health

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

House10/A, Road 90, Gulshan 2, Dhaka 1212, Bangladesh

Office location:

Room # 304, Shshid Dr.Milan Bhavan, Management Information System,

Directorate General of Health Services of MoHFW,

Mohakhali, Dhaka-1212, Bangladesh

Phone: +880 2 881 64 59

Fax: +880 2 881 38 75

On Mon, Aug 18, 2014 at 4:05 PM, Uddin Fatema fatemacse@gmail.com wrote:

Dear All,

we are using dhis2 version 2.13 and build revision 12864 and Mozilla version 30 and Chrome 36.0.1985.143 m

When we browse any form who has drop down button. Unfortunately the drop down button is not showing the drop down indicator. also not showing drop down list value

However, When we re install the browser that time the drop down list is coming but after some times the same problem occurs.

Could anyone please help us about this problem.

Thanks
Regards

Fatema Uddin ----------------------------------------

Technical Advisor HIS

Priority Area Health

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

House10/A, Road 90, Gulshan 2, Dhaka 1212, Bangladesh

Office location:

Room # 304, Shshid Dr.Milan Bhavan, Management Information System,

Directorate General of Health Services of MoHFW,

Mohakhali, Dhaka-1212, Bangladesh

Phone: +880 2 881 64 59

Fax: +880 2 881 38 75


Regards

Fatema Uddin ----------------------------------------

Technical Advisor HIS

Priority Area Health

Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH

House10/A, Road 90, Gulshan 2, Dhaka 1212, Bangladesh

Office location:

Room # 304, Shshid Dr.Milan Bhavan, Management Information System,

Directorate General of Health Services of MoHFW,

Mohakhali, Dhaka-1212, Bangladesh

Phone: +880 2 881 64 59

Fax: +880 2 881 38 75