Download event list as CSV no exceeding 1.0 GB

Support - Assistance technique
1

Hi all,

I was downloading event list as CSV in Event report with more than 1GB when, there is the progressing download and when it arrives to 1.0/1.5GB it is restarting again from 0.0/1.5 over and over.

Does anyone experienced this issue before?

2

Hi @ntawemma,
Please what is the version of the DHIS2 instance that you are using? Are you downloading using the API or the app? Could it possibly be an issue with your internet connection? Is it possible to download the event list in smaller chunks rather than all at once?

Thanks!

3

I m Using Version 2.35.8
Build revision c6a4573
I am dawnloading using the app
I dont think is an issue of internet connectivity I tryied many time

4

Okay thanks! This happens to me when I need to download large files from a secure site that has a short period for user sessions and updates the credentials before the download is finished which makes the download fail.

I understand you are able to download the smaller CSV files successfully, right? Is there a chance you’re able to reproduce this on play?

5

In some cases it may be a file limit restriction that applies. For example, if you have an Nginx reverse proxy in front of the application server, the default setting for Nginx proxy cache is 1Gb:

proxy_max_temp_file_size 1024m;

We need to know more about configuration of your environment to provide a specific answer.

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