District Reporting Rate not Correct

Support - Assistance technique
1

Dear @Gassim
I have a problem with reporting rate for levels upon HFs; I meant districts, governorates, and country. For example, if I have district A and its HFs from 1 to 11, all of them provide family planning services, except HF #11, when I issuing the reporting rate from the data visualizer and reports app; It appears that all HFs (named from 1-10) are 100%, but the district A reproting rate is 94%. After I reviewed it carefully, I discovered it also accounts for HF #11, despite it doesn’t provide family planning services. Also, the show the expected reports is 11
How can you help me to fix this issue?

version is 2.39.7.1
Best R

2

The denominator for reporting rates is normally based on the Dataset forms you assign to each facility, but I assume you’ve already checked that, and the family planning form isn’t assigned to HF #11?

Perhaps the other thing to check is that the form hasn’t accidentally been assigned to the District itself - this would then also count as a non-reporting entity when calculating district totals.

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3

After I checked, I saw the district name assigned with service wrongly, as this service assumes to be assigned to HF level only. However, it works well now

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4

I’m glad that fixed the problem. :slightly_smiling_face:

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