[DHIS2 - Users] Problems with reports and data import and data entry at district level

Hi All

I am Zara Kamara HMIS Specialist in Sierra Leone using this forum for
the first time.
I have 3 issues.
1) I cant seem to be able to import any data coming in
from the districts into the national server (We are on a distributed
server system with hope of being online soon )

2) I cant get reports. I usually use the Dataset reports
and the Pivot tables. When I request one especially the dataset report
it returns the form but with no aggregated data attached to it.

3) Just this morning a data entry clerk in one of the districts
reported being unable to do data entry. He enters a value and gets the
following message --> Saving value failed with status code

Kindly help.

Best
Zara Kamara .

Hi,
welcome to the list.

First of all, which version of DHIS2 are you running? Is it the same in the district and at the national level?
Depending on the version of DHIS2 you are using, you will either have to run the Datamart or the Analytics tables to aggregate data before it is available in reports.

For the data entry issue, the first thing you can try is to ask the data entry clerk to clear his browser cache.

Olav

ยทยทยท

30. aug. 2013 kl. 14:26 skrev Zara Kamara <zee21kam@gmail.com>:

Hi All

I am Zara Kamara HMIS Specialist in Sierra Leone using this forum for
the first time.
I have 3 issues.
1) I cant seem to be able to import any data coming in
from the districts into the national server (We are on a distributed
server system with hope of being online soon )

2) I cant get reports. I usually use the Dataset reports
and the Pivot tables. When I request one especially the dataset report
it returns the form but with no aggregated data attached to it.

3) Just this morning a data entry clerk in one of the districts
reported being unable to do data entry. He enters a value and gets the
following message --> Saving value failed with status code

Kindly help.

Best
Zara Kamara .

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