DHIS2 in Lebanon

Yes, that would be a good start, I think - at least someone should be able to tell us if that message is related to your problems (not sure it is, unfortunately).

Perhaps sending to dhis2-users@lists.launchpad.net is most appropriate. Are you a member of these mailing lists already?

Regards,

Knut

image

image

image

image

image

image

···

On Mon, Oct 5, 2015 at 9:20 AM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

Reference to your request, you suggest to send the below message to this email address dhis2-devs@lists.launchpad.net
?

Dear Sir,

Please note that we are using DHIS2 application and we are entering data in the dataset and pressing the “complete” button after data entry.

While running the Pivot table and selecting “reporting Rates” option & the related period and Organization Units,

We are getting “no value found”.

This case started since week 24, 2015

Kindly find here below the log file for our Tomcat:

28-Sep-2015 09:47:08.680 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory C:\Program Files\Apache Software Foundation\Tomcat 8.0\webapps\ROOT

28-Sep-2015 09:47:08.720 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“http-nio-8080”]

28-Sep-2015 09:47:08.724 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“ajp-nio-8009”]

28-Sep-2015 09:47:08.727 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 89031 ms

28-Sep-2015 15:15:01.540 SEVERE [ajp-nio-8009-exec-3] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

28-Sep-2015 15:15:01.868 SEVERE [ajp-nio-8009-exec-4] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 5635

28-Sep-2015 15:15:02.196 SEVERE [ajp-nio-8009-exec-5] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 32926

28-Sep-2015 15:15:02.508 SEVERE [ajp-nio-8009-exec-6] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

Your assistance is appreciated.

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

  • Keep it green; leave it on the screen*

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Thursday, October 01, 2015 9:57 PM

To: CHAMMAA, Houssam Mahmoud

Subject: Re: DHIS2 in Lebanon

Hi Houssam,

I see some messages below, but unfortunately don’t know what they mean. I suggest we forward to the mailing list and see if anyone has some input.

Regards,

Knut

28-Sep-2015 09:47:08.680 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory C:\Program Files\Apache Software Foundation\Tomcat 8.0\webapps\ROOT

28-Sep-2015 09:47:08.720 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“http-nio-8080”]

28-Sep-2015 09:47:08.724 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“ajp-nio-8009”]

28-Sep-2015 09:47:08.727 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 89031 ms

28-Sep-2015 15:15:01.540 SEVERE [ajp-nio-8009-exec-3] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

28-Sep-2015 15:15:01.868 SEVERE [ajp-nio-8009-exec-4] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 5635

28-Sep-2015 15:15:02.196 SEVERE [ajp-nio-8009-exec-5] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 32926

28-Sep-2015 15:15:02.508 SEVERE [ajp-nio-8009-exec-6] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

On Wed, Sep 30, 2015 at 6:45 PM, Knut Staring knutst@gmail.com wrote:

Ok, I will try to look into it then.

Knut

On Wed, Sep 30, 2015 at 6:37 PM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

yes

and i tested my self

we are pressing completness

and still not showing

it s the case since end of march

Sent from my iPhone

On Sep 30, 2015, at 2:49 PM, Knut Staring knutst@gmail.com wrote:

Hi Houssam,

The completeness data will only show if people actually push the “Complete” button. Are you sure they have done that?

Knut

On Wed, Sep 30, 2015 at 12:26 PM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

Reference to your request, please find attached the Tomcat log files and a screen shot of the directory.

Knowing that the data are saved in the datasets and the reports showed the values of the indicators and elements.

But only error is that the reporting rates/report is not showing in the completeness of the datasets.

Awaiting for your advise

Thank you in advance

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

<image002.png><image003.png>

  • <image008.png>Keep it green; leave it on the screen*

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Tuesday, September 29, 2015 12:42 PM

To: CHAMMAA, Houssam Mahmoud

Subject: Re: DHIS2 in Lebanon

Good. The name of the file is typically catalina.out, but I advise you to copy the whole “logs” folder and share it.

Knut

On Tue, Sep 29, 2015 at 11:31 AM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

I am using Windows server

Tomorrow I will go to the remote site where the server is installed ( in a Government hospital) and retrieve for you the Tomcat log file

Thank You

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

<image002.png><image003.png>

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Tuesday, September 29, 2015 12:28 PM

To: CHAMMAA, Houssam Mahmoud

Subject: Re: DHIS2 in Lebanon

Hi Houssam,

Sorry for the lack of response - in fact, it is usually better to send technical questions to dhis2-users@lists.launchpad.net , where you will get quick replies. But let me try and help: Is your server Windows or Linux? Are you running Tomcat? Typically, the log file will be the latest file available under the logs folder inside the tomcat folder.

Regards,

Knut

On Tue, Sep 29, 2015 at 7:59 AM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

Please advise for the location of the Tomcat log
file so I can send it to you.

Thank you in advance

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

<image002.png><image003.png>

  • <image008.png>Keep it green; leave it on the screen*

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Tuesday, September 22, 2015 11:02 AM

To: CHAMMAA, Houssam Mahmoud

Subject: Out of office RE: DHIS2 in Lebanon

Thank you for your message.

I am currently on a mission to Liberia and will be back in office on Sep 28.

Knut

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

https://www.dhis2.org/doc/snapshot/en/user/html/ch33.html

Likely, it is analytics?

Regards,

Jason

image

image

image

image

image

image

···

On Mon, Oct 5, 2015 at 9:28 AM, Knut Staring knutst@gmail.com wrote:

Yes, that would be a good start, I think - at least someone should be able to tell us if that message is related to your problems (not sure it is, unfortunately).

Perhaps sending to dhis2-users@lists.launchpad.net is most appropriate. Are you a member of these mailing lists already?

Regards,

Knut


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

On Mon, Oct 5, 2015 at 9:20 AM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

Reference to your request, you suggest to send the below message to this email address dhis2-devs@lists.launchpad.net
?

Dear Sir,

Please note that we are using DHIS2 application and we are entering data in the dataset and pressing the “complete” button after data entry.

While running the Pivot table and selecting “reporting Rates” option & the related period and Organization Units,

We are getting “no value found”.

This case started since week 24, 2015

Kindly find here below the log file for our Tomcat:

28-Sep-2015 09:47:08.680 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory C:\Program Files\Apache Software Foundation\Tomcat 8.0\webapps\ROOT

28-Sep-2015 09:47:08.720 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“http-nio-8080”]

28-Sep-2015 09:47:08.724 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“ajp-nio-8009”]

28-Sep-2015 09:47:08.727 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 89031 ms

28-Sep-2015 15:15:01.540 SEVERE [ajp-nio-8009-exec-3] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

28-Sep-2015 15:15:01.868 SEVERE [ajp-nio-8009-exec-4] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 5635

28-Sep-2015 15:15:02.196 SEVERE [ajp-nio-8009-exec-5] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 32926

28-Sep-2015 15:15:02.508 SEVERE [ajp-nio-8009-exec-6] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

Your assistance is appreciated.

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

  • Keep it green; leave it on the screen*

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Thursday, October 01, 2015 9:57 PM

To: CHAMMAA, Houssam Mahmoud

Subject: Re: DHIS2 in Lebanon

Hi Houssam,

I see some messages below, but unfortunately don’t know what they mean. I suggest we forward to the mailing list and see if anyone has some input.

Regards,

Knut

28-Sep-2015 09:47:08.680 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory C:\Program Files\Apache Software Foundation\Tomcat 8.0\webapps\ROOT

28-Sep-2015 09:47:08.720 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“http-nio-8080”]

28-Sep-2015 09:47:08.724 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“ajp-nio-8009”]

28-Sep-2015 09:47:08.727 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 89031 ms

28-Sep-2015 15:15:01.540 SEVERE [ajp-nio-8009-exec-3] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

28-Sep-2015 15:15:01.868 SEVERE [ajp-nio-8009-exec-4] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 5635

28-Sep-2015 15:15:02.196 SEVERE [ajp-nio-8009-exec-5] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 32926

28-Sep-2015 15:15:02.508 SEVERE [ajp-nio-8009-exec-6] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

On Wed, Sep 30, 2015 at 6:45 PM, Knut Staring knutst@gmail.com wrote:

Ok, I will try to look into it then.

Knut

On Wed, Sep 30, 2015 at 6:37 PM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

yes

and i tested my self

we are pressing completness

and still not showing

it s the case since end of march

Sent from my iPhone

On Sep 30, 2015, at 2:49 PM, Knut Staring knutst@gmail.com wrote:

Hi Houssam,

The completeness data will only show if people actually push the “Complete” button. Are you sure they have done that?

Knut

On Wed, Sep 30, 2015 at 12:26 PM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

Reference to your request, please find attached the Tomcat log files and a screen shot of the directory.

Knowing that the data are saved in the datasets and the reports showed the values of the indicators and elements.

But only error is that the reporting rates/report is not showing in the completeness of the datasets.

Awaiting for your advise

Thank you in advance

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

<image002.png><image003.png>

  • <image008.png>Keep it green; leave it on the screen*

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Tuesday, September 29, 2015 12:42 PM

To: CHAMMAA, Houssam Mahmoud

Subject: Re: DHIS2 in Lebanon

Good. The name of the file is typically catalina.out, but I advise you to copy the whole “logs” folder and share it.

Knut

On Tue, Sep 29, 2015 at 11:31 AM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

I am using Windows server

Tomorrow I will go to the remote site where the server is installed ( in a Government hospital) and retrieve for you the Tomcat log file

Thank You

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

<image002.png><image003.png>

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Tuesday, September 29, 2015 12:28 PM

To: CHAMMAA, Houssam Mahmoud

Subject: Re: DHIS2 in Lebanon

Hi Houssam,

Sorry for the lack of response - in fact, it is usually better to send technical questions to dhis2-users@lists.launchpad.net , where you will get quick replies. But let me try and help: Is your server Windows or Linux? Are you running Tomcat? Typically, the log file will be the latest file available under the logs folder inside the tomcat folder.

Regards,

Knut

On Tue, Sep 29, 2015 at 7:59 AM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

Please advise for the location of the Tomcat log
file so I can send it to you.

Thank you in advance

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

<image002.png><image003.png>

  • <image008.png>Keep it green; leave it on the screen*

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Tuesday, September 22, 2015 11:02 AM

To: CHAMMAA, Houssam Mahmoud

Subject: Out of office RE: DHIS2 in Lebanon

Thank you for your message.

I am currently on a mission to Liberia and will be back in office on Sep 28.

Knut

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049

The message you show in the log file looks like you were trying to connect directly to the ajp connector with your browser - ie http://localhost:8009. This won’t work. The http connector is listening on 8080. So you should connect to http://localhost:8080.

But these messages early in your log file do not relate to the problem which you are describing.

You would need to look at the end of the log file - the bit that gets generated after the problem occurs. As Jason suggests, it is probably related to analytics.

image

image

image

image

image

image

···

On 5 October 2015 at 08:28, Knut Staring knutst@gmail.com wrote:

Yes, that would be a good start, I think - at least someone should be able to tell us if that message is related to your problems (not sure it is, unfortunately).

Perhaps sending to dhis2-users@lists.launchpad.net is most appropriate. Are you a member of these mailing lists already?

Regards,

Knut


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

On Mon, Oct 5, 2015 at 9:20 AM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

Reference to your request, you suggest to send the below message to this email address dhis2-devs@lists.launchpad.net
?

Dear Sir,

Please note that we are using DHIS2 application and we are entering data in the dataset and pressing the “complete” button after data entry.

While running the Pivot table and selecting “reporting Rates” option & the related period and Organization Units,

We are getting “no value found”.

This case started since week 24, 2015

Kindly find here below the log file for our Tomcat:

28-Sep-2015 09:47:08.680 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory C:\Program Files\Apache Software Foundation\Tomcat 8.0\webapps\ROOT

28-Sep-2015 09:47:08.720 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“http-nio-8080”]

28-Sep-2015 09:47:08.724 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“ajp-nio-8009”]

28-Sep-2015 09:47:08.727 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 89031 ms

28-Sep-2015 15:15:01.540 SEVERE [ajp-nio-8009-exec-3] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

28-Sep-2015 15:15:01.868 SEVERE [ajp-nio-8009-exec-4] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 5635

28-Sep-2015 15:15:02.196 SEVERE [ajp-nio-8009-exec-5] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 32926

28-Sep-2015 15:15:02.508 SEVERE [ajp-nio-8009-exec-6] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

Your assistance is appreciated.

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

  • Keep it green; leave it on the screen*

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Thursday, October 01, 2015 9:57 PM

To: CHAMMAA, Houssam Mahmoud

Subject: Re: DHIS2 in Lebanon

Hi Houssam,

I see some messages below, but unfortunately don’t know what they mean. I suggest we forward to the mailing list and see if anyone has some input.

Regards,

Knut

28-Sep-2015 09:47:08.680 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory C:\Program Files\Apache Software Foundation\Tomcat 8.0\webapps\ROOT

28-Sep-2015 09:47:08.720 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“http-nio-8080”]

28-Sep-2015 09:47:08.724 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“ajp-nio-8009”]

28-Sep-2015 09:47:08.727 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 89031 ms

28-Sep-2015 15:15:01.540 SEVERE [ajp-nio-8009-exec-3] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

28-Sep-2015 15:15:01.868 SEVERE [ajp-nio-8009-exec-4] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 5635

28-Sep-2015 15:15:02.196 SEVERE [ajp-nio-8009-exec-5] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 32926

28-Sep-2015 15:15:02.508 SEVERE [ajp-nio-8009-exec-6] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

On Wed, Sep 30, 2015 at 6:45 PM, Knut Staring knutst@gmail.com wrote:

Ok, I will try to look into it then.

Knut

On Wed, Sep 30, 2015 at 6:37 PM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

yes

and i tested my self

we are pressing completness

and still not showing

it s the case since end of march

Sent from my iPhone

On Sep 30, 2015, at 2:49 PM, Knut Staring knutst@gmail.com wrote:

Hi Houssam,

The completeness data will only show if people actually push the “Complete” button. Are you sure they have done that?

Knut

On Wed, Sep 30, 2015 at 12:26 PM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

Reference to your request, please find attached the Tomcat log files and a screen shot of the directory.

Knowing that the data are saved in the datasets and the reports showed the values of the indicators and elements.

But only error is that the reporting rates/report is not showing in the completeness of the datasets.

Awaiting for your advise

Thank you in advance

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

<image002.png><image003.png>

  • <image008.png>Keep it green; leave it on the screen*

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Tuesday, September 29, 2015 12:42 PM

To: CHAMMAA, Houssam Mahmoud

Subject: Re: DHIS2 in Lebanon

Good. The name of the file is typically catalina.out, but I advise you to copy the whole “logs” folder and share it.

Knut

On Tue, Sep 29, 2015 at 11:31 AM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

I am using Windows server

Tomorrow I will go to the remote site where the server is installed ( in a Government hospital) and retrieve for you the Tomcat log file

Thank You

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

<image002.png><image003.png>

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Tuesday, September 29, 2015 12:28 PM

To: CHAMMAA, Houssam Mahmoud

Subject: Re: DHIS2 in Lebanon

Hi Houssam,

Sorry for the lack of response - in fact, it is usually better to send technical questions to dhis2-users@lists.launchpad.net , where you will get quick replies. But let me try and help: Is your server Windows or Linux? Are you running Tomcat? Typically, the log file will be the latest file available under the logs folder inside the tomcat folder.

Regards,

Knut

On Tue, Sep 29, 2015 at 7:59 AM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

Please advise for the location of the Tomcat log
file so I can send it to you.

Thank you in advance

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

<image002.png><image003.png>

  • <image008.png>Keep it green; leave it on the screen*

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Tuesday, September 22, 2015 11:02 AM

To: CHAMMAA, Houssam Mahmoud

Subject: Out of office RE: DHIS2 in Lebanon

Thank you for your message.

I am currently on a mission to Liberia and will be back in office on Sep 28.

Knut

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Dear Houssam,

Like Jason said, the issue is related to analytics. Go to Data Administration -> Scheduling and ensure that analytics tables section is not disabled and ensure that scheduling is active. Check the next day and let us know if it works.

Alex

image

image

image

image

image

image

···

On Mon, Oct 5, 2015 at 11:31 AM, Bob Jolliffe bobjolliffe@gmail.com wrote:

The message you show in the log file looks like you were trying to connect directly to the ajp connector with your browser - ie http://localhost:8009. This won’t work. The http connector is listening on 8080. So you should connect to http://localhost:8080.

But these messages early in your log file do not relate to the problem which you are describing.

You would need to look at the end of the log file - the bit that gets generated after the problem occurs. As Jason suggests, it is probably related to analytics.


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

On 5 October 2015 at 08:28, Knut Staring knutst@gmail.com wrote:

Yes, that would be a good start, I think - at least someone should be able to tell us if that message is related to your problems (not sure it is, unfortunately).

Perhaps sending to dhis2-users@lists.launchpad.net is most appropriate. Are you a member of these mailing lists already?

Regards,

Knut


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

On Mon, Oct 5, 2015 at 9:20 AM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

Reference to your request, you suggest to send the below message to this email address dhis2-devs@lists.launchpad.net
?

Dear Sir,

Please note that we are using DHIS2 application and we are entering data in the dataset and pressing the “complete” button after data entry.

While running the Pivot table and selecting “reporting Rates” option & the related period and Organization Units,

We are getting “no value found”.

This case started since week 24, 2015

Kindly find here below the log file for our Tomcat:

28-Sep-2015 09:47:08.680 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory C:\Program Files\Apache Software Foundation\Tomcat 8.0\webapps\ROOT

28-Sep-2015 09:47:08.720 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“http-nio-8080”]

28-Sep-2015 09:47:08.724 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“ajp-nio-8009”]

28-Sep-2015 09:47:08.727 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 89031 ms

28-Sep-2015 15:15:01.540 SEVERE [ajp-nio-8009-exec-3] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

28-Sep-2015 15:15:01.868 SEVERE [ajp-nio-8009-exec-4] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 5635

28-Sep-2015 15:15:02.196 SEVERE [ajp-nio-8009-exec-5] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 32926

28-Sep-2015 15:15:02.508 SEVERE [ajp-nio-8009-exec-6] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

Your assistance is appreciated.

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

  • Keep it green; leave it on the screen*

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Thursday, October 01, 2015 9:57 PM

To: CHAMMAA, Houssam Mahmoud

Subject: Re: DHIS2 in Lebanon

Hi Houssam,

I see some messages below, but unfortunately don’t know what they mean. I suggest we forward to the mailing list and see if anyone has some input.

Regards,

Knut

28-Sep-2015 09:47:08.680 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory C:\Program Files\Apache Software Foundation\Tomcat 8.0\webapps\ROOT

28-Sep-2015 09:47:08.720 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“http-nio-8080”]

28-Sep-2015 09:47:08.724 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“ajp-nio-8009”]

28-Sep-2015 09:47:08.727 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 89031 ms

28-Sep-2015 15:15:01.540 SEVERE [ajp-nio-8009-exec-3] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

28-Sep-2015 15:15:01.868 SEVERE [ajp-nio-8009-exec-4] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 5635

28-Sep-2015 15:15:02.196 SEVERE [ajp-nio-8009-exec-5] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 32926

28-Sep-2015 15:15:02.508 SEVERE [ajp-nio-8009-exec-6] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

On Wed, Sep 30, 2015 at 6:45 PM, Knut Staring knutst@gmail.com wrote:

Ok, I will try to look into it then.

Knut

On Wed, Sep 30, 2015 at 6:37 PM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

yes

and i tested my self

we are pressing completness

and still not showing

it s the case since end of march

Sent from my iPhone

On Sep 30, 2015, at 2:49 PM, Knut Staring knutst@gmail.com wrote:

Hi Houssam,

The completeness data will only show if people actually push the “Complete” button. Are you sure they have done that?

Knut

On Wed, Sep 30, 2015 at 12:26 PM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

Reference to your request, please find attached the Tomcat log files and a screen shot of the directory.

Knowing that the data are saved in the datasets and the reports showed the values of the indicators and elements.

But only error is that the reporting rates/report is not showing in the completeness of the datasets.

Awaiting for your advise

Thank you in advance

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

<image002.png><image003.png>

  • <image008.png>Keep it green; leave it on the screen*

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Tuesday, September 29, 2015 12:42 PM

To: CHAMMAA, Houssam Mahmoud

Subject: Re: DHIS2 in Lebanon

Good. The name of the file is typically catalina.out, but I advise you to copy the whole “logs” folder and share it.

Knut

On Tue, Sep 29, 2015 at 11:31 AM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

I am using Windows server

Tomorrow I will go to the remote site where the server is installed ( in a Government hospital) and retrieve for you the Tomcat log file

Thank You

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

<image002.png><image003.png>

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Tuesday, September 29, 2015 12:28 PM

To: CHAMMAA, Houssam Mahmoud

Subject: Re: DHIS2 in Lebanon

Hi Houssam,

Sorry for the lack of response - in fact, it is usually better to send technical questions to dhis2-users@lists.launchpad.net , where you will get quick replies. But let me try and help: Is your server Windows or Linux? Are you running Tomcat? Typically, the log file will be the latest file available under the logs folder inside the tomcat folder.

Regards,

Knut

On Tue, Sep 29, 2015 at 7:59 AM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

Please advise for the location of the Tomcat log
file so I can send it to you.

Thank you in advance

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

<image002.png><image003.png>

  • <image008.png>Keep it green; leave it on the screen*

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Tuesday, September 22, 2015 11:02 AM

To: CHAMMAA, Houssam Mahmoud

Subject: Out of office RE: DHIS2 in Lebanon

Thank you for your message.

I am currently on a mission to Liberia and will be back in office on Sep 28.

Knut

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Alex Tumwesigye

Technical Advisor - DHIS2 (Consultant),
Ministry of Health/AFENET

Kampala

Uganda

IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya

IT Specialist (Servers, Networks and Security, Health Information Systems - DHIS2 ) & Solar Consultant

+256 774149 775, + 256 759 800161

"I don’t want to be anything other than what I have been - one tree hill "

Dear Houssam,

Are the other outputs, such as Pivot Tables, maps and charts getting updated?

Knut

image

image

image

image

image

image

···

On Mon, Oct 5, 2015 at 11:12 AM, Alex Tumwesigye atumwesigye@gmail.com wrote:

Dear Houssam,

Like Jason said, the issue is related to analytics. Go to Data Administration -> Scheduling and ensure that analytics tables section is not disabled and ensure that scheduling is active. Check the next day and let us know if it works.

Alex

On Mon, Oct 5, 2015 at 11:31 AM, Bob Jolliffe bobjolliffe@gmail.com wrote:

The message you show in the log file looks like you were trying to connect directly to the ajp connector with your browser - ie http://localhost:8009. This won’t work. The http connector is listening on 8080. So you should connect to http://localhost:8080.

But these messages early in your log file do not relate to the problem which you are describing.

You would need to look at the end of the log file - the bit that gets generated after the problem occurs. As Jason suggests, it is probably related to analytics.


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp


Alex Tumwesigye

Technical Advisor - DHIS2 (Consultant),
Ministry of Health/AFENET

Kampala

Uganda

IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya

IT Specialist (Servers, Networks and Security, Health Information Systems - DHIS2 ) & Solar Consultant

+256 774149 775, + 256 759 800161

"I don’t want to be anything other than what I have been - one tree hill "

On 5 October 2015 at 08:28, Knut Staring knutst@gmail.com wrote:

Yes, that would be a good start, I think - at least someone should be able to tell us if that message is related to your problems (not sure it is, unfortunately).

Perhaps sending to dhis2-users@lists.launchpad.net is most appropriate. Are you a member of these mailing lists already?

Regards,

Knut


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

On Mon, Oct 5, 2015 at 9:20 AM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

Reference to your request, you suggest to send the below message to this email address dhis2-devs@lists.launchpad.net
?

Dear Sir,

Please note that we are using DHIS2 application and we are entering data in the dataset and pressing the “complete” button after data entry.

While running the Pivot table and selecting “reporting Rates” option & the related period and Organization Units,

We are getting “no value found”.

This case started since week 24, 2015

Kindly find here below the log file for our Tomcat:

28-Sep-2015 09:47:08.680 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory C:\Program Files\Apache Software Foundation\Tomcat 8.0\webapps\ROOT

28-Sep-2015 09:47:08.720 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“http-nio-8080”]

28-Sep-2015 09:47:08.724 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“ajp-nio-8009”]

28-Sep-2015 09:47:08.727 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 89031 ms

28-Sep-2015 15:15:01.540 SEVERE [ajp-nio-8009-exec-3] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

28-Sep-2015 15:15:01.868 SEVERE [ajp-nio-8009-exec-4] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 5635

28-Sep-2015 15:15:02.196 SEVERE [ajp-nio-8009-exec-5] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 32926

28-Sep-2015 15:15:02.508 SEVERE [ajp-nio-8009-exec-6] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

Your assistance is appreciated.

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

  • Keep it green; leave it on the screen*

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Thursday, October 01, 2015 9:57 PM

To: CHAMMAA, Houssam Mahmoud

Subject: Re: DHIS2 in Lebanon

Hi Houssam,

I see some messages below, but unfortunately don’t know what they mean. I suggest we forward to the mailing list and see if anyone has some input.

Regards,

Knut

28-Sep-2015 09:47:08.680 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory C:\Program Files\Apache Software Foundation\Tomcat 8.0\webapps\ROOT

28-Sep-2015 09:47:08.720 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“http-nio-8080”]

28-Sep-2015 09:47:08.724 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“ajp-nio-8009”]

28-Sep-2015 09:47:08.727 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 89031 ms

28-Sep-2015 15:15:01.540 SEVERE [ajp-nio-8009-exec-3] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

28-Sep-2015 15:15:01.868 SEVERE [ajp-nio-8009-exec-4] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 5635

28-Sep-2015 15:15:02.196 SEVERE [ajp-nio-8009-exec-5] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 32926

28-Sep-2015 15:15:02.508 SEVERE [ajp-nio-8009-exec-6] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

On Wed, Sep 30, 2015 at 6:45 PM, Knut Staring knutst@gmail.com wrote:

Ok, I will try to look into it then.

Knut

On Wed, Sep 30, 2015 at 6:37 PM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

yes

and i tested my self

we are pressing completness

and still not showing

it s the case since end of march

Sent from my iPhone

On Sep 30, 2015, at 2:49 PM, Knut Staring knutst@gmail.com wrote:

Hi Houssam,

The completeness data will only show if people actually push the “Complete” button. Are you sure they have done that?

Knut

On Wed, Sep 30, 2015 at 12:26 PM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

Reference to your request, please find attached the Tomcat log files and a screen shot of the directory.

Knowing that the data are saved in the datasets and the reports showed the values of the indicators and elements.

But only error is that the reporting rates/report is not showing in the completeness of the datasets.

Awaiting for your advise

Thank you in advance

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

<image002.png><image003.png>

  • <image008.png>Keep it green; leave it on the screen*

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Tuesday, September 29, 2015 12:42 PM

To: CHAMMAA, Houssam Mahmoud

Subject: Re: DHIS2 in Lebanon

Good. The name of the file is typically catalina.out, but I advise you to copy the whole “logs” folder and share it.

Knut

On Tue, Sep 29, 2015 at 11:31 AM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

I am using Windows server

Tomorrow I will go to the remote site where the server is installed ( in a Government hospital) and retrieve for you the Tomcat log file

Thank You

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

<image002.png><image003.png>

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Tuesday, September 29, 2015 12:28 PM

To: CHAMMAA, Houssam Mahmoud

Subject: Re: DHIS2 in Lebanon

Hi Houssam,

Sorry for the lack of response - in fact, it is usually better to send technical questions to dhis2-users@lists.launchpad.net , where you will get quick replies. But let me try and help: Is your server Windows or Linux? Are you running Tomcat? Typically, the log file will be the latest file available under the logs folder inside the tomcat folder.

Regards,

Knut

On Tue, Sep 29, 2015 at 7:59 AM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

Please advise for the location of the Tomcat log
file so I can send it to you.

Thank you in advance

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

<image002.png><image003.png>

  • <image008.png>Keep it green; leave it on the screen*

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Tuesday, September 22, 2015 11:02 AM

To: CHAMMAA, Houssam Mahmoud

Subject: Out of office RE: DHIS2 in Lebanon

Thank you for your message.

I am currently on a mission to Liberia and will be back in office on Sep 28.

Knut

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Excellent! Not sure what was different, but this seems to now be as it should.

Best regards,

Knut

image

image

image

image

image

···

On Mon, Oct 5, 2015 at 1:30 PM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

Great

Please note that I did the “analytics reports” before and no outputs.

Today we did again the “analytics reports” and the completeness is now showing in the reports.

Attached output of the analytics.

Thank you for your support

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

  • Keep it green; leave it on the screen*

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Monday, October 05, 2015 12:14 PM

To: Alex Tumwesigye

Cc: Bob Jolliffe; dhis2-users@lists.launchpad.net; CHAMMAA, Houssam Mahmoud

Subject: Re: [Dhis2-users] DHIS2 in Lebanon

Dear Houssam,

Are the other outputs, such as Pivot Tables, maps and charts getting updated?

Knut

On Mon, Oct 5, 2015 at 11:12 AM, Alex Tumwesigye atumwesigye@gmail.com wrote:

Dear Houssam,

** Like Jason said, the issue is related to analytics. Go to Data Administration -> Scheduling and ensure that analytics tables section is not disabled and ensure that scheduling is active. Check the next day and let us know if it works.**

Alex

On Mon, Oct 5, 2015 at 11:31 AM, Bob Jolliffe bobjolliffe@gmail.com wrote:

The message you show in the log file looks like you were trying to connect directly to the ajp connector with your browser - ie http://localhost:8009. This won’t work. The http connector is listening on 8080. So you should connect to http://localhost:8080.

But these messages early in your log file do not relate to the problem which you are describing.

You would need to look at the end of the log file - the bit that gets generated after the problem occurs. As Jason suggests, it is probably related to analytics.

On 5 October 2015 at 08:28, Knut Staring knutst@gmail.com wrote:

Yes, that would be a good start, I think - at least someone should be able to tell us if that message is related to your problems (not sure it is, unfortunately).

Perhaps sending to
dhis2-users@lists.launchpad.net is most appropriate. Are you a member of these mailing lists already?

Regards,

Knut

On Mon, Oct 5, 2015 at 9:20 AM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

Reference to your request, you suggest to send the below message to this email address dhis2-devs@lists.launchpad.net
?

Dear Sir,

Please note that we are using DHIS2 application and we are entering data in the dataset and pressing the “complete” button after data entry.

While running the Pivot table and selecting “reporting Rates” option & the related period and Organization Units,

We are getting “no value found”.

This case started since week 24, 2015

Kindly find here below the log file for our Tomcat:

28-Sep-2015 09:47:08.680 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory C:\Program Files\Apache Software Foundation\Tomcat 8.0\webapps\ROOT

28-Sep-2015 09:47:08.720 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“http-nio-8080”]

28-Sep-2015 09:47:08.724 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“ajp-nio-8009”]

28-Sep-2015 09:47:08.727 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 89031 ms

28-Sep-2015 15:15:01.540 SEVERE [ajp-nio-8009-exec-3] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

28-Sep-2015 15:15:01.868 SEVERE [ajp-nio-8009-exec-4] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 5635

28-Sep-2015 15:15:02.196 SEVERE [ajp-nio-8009-exec-5] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 32926

28-Sep-2015 15:15:02.508 SEVERE [ajp-nio-8009-exec-6] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

Your assistance is appreciated.

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

  • Keep it green; leave it on the screen*

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Thursday, October 01, 2015 9:57 PM

To: CHAMMAA, Houssam Mahmoud

Subject: Re: DHIS2 in Lebanon

Hi Houssam,

I see some messages below, but unfortunately don’t know what they mean. I suggest we forward to the mailing list and see if anyone has some input.

Regards,

Knut

28-Sep-2015 09:47:08.680 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory C:\Program Files\Apache Software Foundation\Tomcat 8.0\webapps\ROOT

28-Sep-2015 09:47:08.720 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“http-nio-8080”]

28-Sep-2015 09:47:08.724 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“ajp-nio-8009”]

28-Sep-2015 09:47:08.727 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 89031 ms

28-Sep-2015 15:15:01.540 SEVERE [ajp-nio-8009-exec-3] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

28-Sep-2015 15:15:01.868 SEVERE [ajp-nio-8009-exec-4] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 5635

28-Sep-2015 15:15:02.196 SEVERE [ajp-nio-8009-exec-5] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 32926

28-Sep-2015 15:15:02.508 SEVERE [ajp-nio-8009-exec-6] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245

On Wed, Sep 30, 2015 at 6:45 PM, Knut Staring knutst@gmail.com wrote:

Ok, I will try to look into it then.

Knut

On Wed, Sep 30, 2015 at 6:37 PM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

yes

and i tested my self

we are pressing completness

and still not showing

it s the case since end of march

Sent from my iPhone

On Sep 30, 2015, at 2:49 PM, Knut Staring knutst@gmail.com wrote:

Hi Houssam,

The completeness data will only show if people actually push the “Complete” button. Are you sure they have done that?

Knut

On Wed, Sep 30, 2015 at 12:26 PM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

Reference to your request, please find attached the Tomcat log files and a screen shot of the directory.

Knowing that the data are saved in the datasets and the reports showed the values of the indicators and elements.

But only error is that the reporting rates/report is not showing in the completeness of the datasets.

Awaiting for your advise

Thank you in advance

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

<image002.png><image003.png>

  • <image008.png>Keep it green; leave it on the screen*

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Tuesday, September 29, 2015 12:42 PM

To: CHAMMAA, Houssam Mahmoud

Subject: Re: DHIS2 in Lebanon

Good. The name of the file is typically catalina.out, but I advise you to copy the whole “logs” folder and share it.

Knut

On Tue, Sep 29, 2015 at 11:31 AM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

I am using Windows server

Tomorrow I will go to the remote site where the server is installed ( in a Government hospital) and retrieve for you the Tomcat log file

Thank You

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

<image002.png><image003.png>

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Tuesday, September 29, 2015 12:28 PM

To: CHAMMAA, Houssam Mahmoud

Subject: Re: DHIS2 in Lebanon

Hi Houssam,

Sorry for the lack of response - in fact, it is usually better to send technical questions to dhis2-users@lists.launchpad.net , where you will get quick replies. But let me try and help: Is your server Windows or Linux? Are you running Tomcat? Typically, the log file will be the latest file available under the logs folder inside the tomcat folder.

Regards,

Knut

On Tue, Sep 29, 2015 at 7:59 AM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:

Dear Knut

Please advise for the location of the Tomcat log
file so I can send it to you.

Thank you in advance

B. Regards


Houssam Chammaa, Engr


IT Specialist

World Health Organization

Lebanese University Bldg. (Glass Bldg.)

Museum Square - P.O. Box 11-5391

Beirut – Lebanon

___________________________________________

Tel. +961 1 612970/1/2 ext 61809

Fax. +961 1 612973

Mobile +961 70 111285

Email. chammaah@who.int

  •       *
    

http://www.emro.who.int/countries/lbn/index.html

<image002.png><image003.png>

  • <image008.png>Keep it green; leave it on the screen*

From: Knut Staring [mailto:knutst@gmail.com]

Sent: Tuesday, September 22, 2015 11:02 AM

To: CHAMMAA, Houssam Mahmoud

Subject: Out of office RE: DHIS2 in Lebanon

Thank you for your message.

I am currently on a mission to Liberia and will be back in office on Sep 28.

Knut

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway:
+4791880522

Skype: knutstar

http://dhis2.org


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Alex Tumwesigye

Technical Advisor - DHIS2 (Consultant),

Ministry of Health/AFENET

Kampala

Uganda

IT Consultant - BarefootPower Uganda Ltd, SmartSolar, Kenya

IT Specialist (Servers, Networks and Security, Health Information Systems - DHIS2 ) & Solar Consultant

+256 774149 775, + 256 759 800161

"I don’t want to be anything other than what I have been - one tree hill "

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org