Yes, that would be a good start, I think - at least someone should be able to tell us if that message is related to your problems (not sure it is, unfortunately).
Perhaps sending to dhis2-users@lists.launchpad.net is most appropriate. Are you a member of these mailing lists already?
Regards,
Knut
···
On Mon, Oct 5, 2015 at 9:20 AM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:
Dear Knut
Reference to your request, you suggest to send the below message to this email address dhis2-devs@lists.launchpad.net
?
Dear Sir,
Please note that we are using DHIS2 application and we are entering data in the dataset and pressing the “complete” button after data entry.
While running the Pivot table and selecting “reporting Rates” option & the related period and Organization Units,
We are getting “no value found”.
This case started since week 24, 2015
Kindly find here below the log file for our Tomcat:
28-Sep-2015 09:47:08.680 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory C:\Program Files\Apache Software Foundation\Tomcat 8.0\webapps\ROOT
28-Sep-2015 09:47:08.720 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“http-nio-8080”]
28-Sep-2015 09:47:08.724 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“ajp-nio-8009”]
28-Sep-2015 09:47:08.727 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 89031 ms
28-Sep-2015 15:15:01.540 SEVERE [ajp-nio-8009-exec-3] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245
28-Sep-2015 15:15:01.868 SEVERE [ajp-nio-8009-exec-4] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 5635
28-Sep-2015 15:15:02.196 SEVERE [ajp-nio-8009-exec-5] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 32926
28-Sep-2015 15:15:02.508 SEVERE [ajp-nio-8009-exec-6] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245
Your assistance is appreciated.
B. Regards
Houssam Chammaa, Engr
IT Specialist
World Health Organization
Lebanese University Bldg. (Glass Bldg.)
Museum Square - P.O. Box 11-5391
Beirut – Lebanon
___________________________________________
Tel. +961 1 612970/1/2 ext 61809
Fax. +961 1 612973
Mobile +961 70 111285
Email. chammaah@who.int
*
- Keep it green; leave it on the screen*
From: Knut Staring [mailto:knutst@gmail.com]
Sent: Thursday, October 01, 2015 9:57 PM
To: CHAMMAA, Houssam Mahmoud
Subject: Re: DHIS2 in Lebanon
Hi Houssam,
I see some messages below, but unfortunately don’t know what they mean. I suggest we forward to the mailing list and see if anyone has some input.
Regards,
Knut
28-Sep-2015 09:47:08.680 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory C:\Program Files\Apache Software Foundation\Tomcat 8.0\webapps\ROOT
28-Sep-2015 09:47:08.720 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“http-nio-8080”]
28-Sep-2015 09:47:08.724 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler [“ajp-nio-8009”]
28-Sep-2015 09:47:08.727 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 89031 ms
28-Sep-2015 15:15:01.540 SEVERE [ajp-nio-8009-exec-3] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245
28-Sep-2015 15:15:01.868 SEVERE [ajp-nio-8009-exec-4] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 5635
28-Sep-2015 15:15:02.196 SEVERE [ajp-nio-8009-exec-5] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 32926
28-Sep-2015 15:15:02.508 SEVERE [ajp-nio-8009-exec-6] org.apache.coyote.ajp.AjpMessage.processHeader Invalid message received with signature 18245
On Wed, Sep 30, 2015 at 6:45 PM, Knut Staring knutst@gmail.com wrote:
Ok, I will try to look into it then.
Knut
On Wed, Sep 30, 2015 at 6:37 PM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:
Dear Knut
yes
and i tested my self
we are pressing completness
and still not showing
it s the case since end of march
Sent from my iPhone
On Sep 30, 2015, at 2:49 PM, Knut Staring knutst@gmail.com wrote:
Hi Houssam,
The completeness data will only show if people actually push the “Complete” button. Are you sure they have done that?
Knut
On Wed, Sep 30, 2015 at 12:26 PM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:
Dear Knut
Reference to your request, please find attached the Tomcat log files and a screen shot of the directory.
Knowing that the data are saved in the datasets and the reports showed the values of the indicators and elements.
But only error is that the reporting rates/report is not showing in the completeness of the datasets.
Awaiting for your advise
Thank you in advance
B. Regards
Houssam Chammaa, Engr
IT Specialist
World Health Organization
Lebanese University Bldg. (Glass Bldg.)
Museum Square - P.O. Box 11-5391
Beirut – Lebanon
___________________________________________
Tel. +961 1 612970/1/2 ext 61809
Fax. +961 1 612973
Mobile +961 70 111285
Email. chammaah@who.int
*
- <image008.png>Keep it green; leave it on the screen*
From: Knut Staring [mailto:knutst@gmail.com]
Sent: Tuesday, September 29, 2015 12:42 PM
To: CHAMMAA, Houssam Mahmoud
Subject: Re: DHIS2 in Lebanon
Good. The name of the file is typically catalina.out, but I advise you to copy the whole “logs” folder and share it.
Knut
On Tue, Sep 29, 2015 at 11:31 AM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:
Dear Knut
I am using Windows server
Tomorrow I will go to the remote site where the server is installed ( in a Government hospital) and retrieve for you the Tomcat log file
Thank You
B. Regards
Houssam Chammaa, Engr
IT Specialist
World Health Organization
Lebanese University Bldg. (Glass Bldg.)
Museum Square - P.O. Box 11-5391
Beirut – Lebanon
___________________________________________
Tel. +961 1 612970/1/2 ext 61809
Fax. +961 1 612973
Mobile +961 70 111285
Email. chammaah@who.int
*
From: Knut Staring [mailto:knutst@gmail.com]
Sent: Tuesday, September 29, 2015 12:28 PM
To: CHAMMAA, Houssam Mahmoud
Subject: Re: DHIS2 in Lebanon
Hi Houssam,
Sorry for the lack of response - in fact, it is usually better to send technical questions to dhis2-users@lists.launchpad.net , where you will get quick replies. But let me try and help: Is your server Windows or Linux? Are you running Tomcat? Typically, the log file will be the latest file available under the logs folder inside the tomcat folder.
Regards,
Knut
On Tue, Sep 29, 2015 at 7:59 AM, CHAMMAA, Houssam Mahmoud chammaah@who.int wrote:
Dear Knut
Please advise for the location of the Tomcat log
file so I can send it to you.
Thank you in advance
B. Regards
Houssam Chammaa, Engr
IT Specialist
World Health Organization
Lebanese University Bldg. (Glass Bldg.)
Museum Square - P.O. Box 11-5391
Beirut – Lebanon
___________________________________________
Tel. +961 1 612970/1/2 ext 61809
Fax. +961 1 612973
Mobile +961 70 111285
Email. chammaah@who.int
*
- <image008.png>Keep it green; leave it on the screen*
From: Knut Staring [mailto:knutst@gmail.com]
Sent: Tuesday, September 22, 2015 11:02 AM
To: CHAMMAA, Houssam Mahmoud
Subject: Out of office RE: DHIS2 in Lebanon
Thank you for your message.
I am currently on a mission to Liberia and will be back in office on Sep 28.
Knut
–
Knut Staring
Dept. of Informatics, University of Oslo
Norway: +4791880522
Skype: knutstar
–
Knut Staring
Dept. of Informatics, University of Oslo
Norway: +4791880522
Skype: knutstar
–
Knut Staring
Dept. of Informatics, University of Oslo
Norway: +4791880522
Skype: knutstar
–
Knut Staring
Dept. of Informatics, University of Oslo
Norway: +4791880522
Skype: knutstar
–
Knut Staring
Dept. of Informatics, University of Oslo
Norway: +4791880522
Skype: knutstar
–
Knut Staring
Dept. of Informatics, University of Oslo
Norway: +4791880522
Skype: knutstar
–
Knut Staring
Dept. of Informatics, University of Oslo
Norway: +4791880522
Skype: knutstar