DHIS2 2.38.0 Unable to install apps

Hi Community,

I am having an issue with installing apps in DHIS2. The folder permissions are set to read write, the following screenshot shows the error I am getting and the console results.

Any idea on how to fix this?

Regards,
Cynthia.

1 Like

Hi @ckamb,

This error message is generic and it just says that there’s an issue. Maybe if you try to display the Network tab and click on the request that fails but we might also need to check the Catalina.out log (without the sensitive info).

I think you are using version 2.38.0 (and I tried it on play and it updated instantly so it’s probably not a bug. Please try to clear the cache and maybe after you share the detailed error logs we’d find out what’s causing the update to fail.

Thank you! :pray:

Hi @Gassim ,

The catalina logs are showing a severe error. Sample log message as follows:

Blockquote
29-May-2022 16:46:13.511 SEVERE [http-nio-80-exec-3] org.jclouds.logging.jdk.JDKLogger.logError An error occurred storing the new blob with name [apps\capture_100.5.2\android-chrome-192x192.png] to container [files].
java.io.IOException: Unable to create parent directories of C:\DHIS2\files\apps\capture_100.5.2\android-chrome-192x192.png-76eb70ac-01ff-4a7a-aaf3-fd4d66887b0c
at com.google.common.io.Files.createParentDirs(Files.java:488)
at org.jclouds.filesystem.strategy.internal.FilesystemStorageStrategyImpl.putBlob(FilesystemStorageStrategyImpl.java:552)
at org.jclouds.blobstore.config.LocalBlobStore.putBlob(LocalBlobStore.java:795)
at org.jclouds.blobstore.config.LocalBlobStore.putBlob(LocalBlobStore.java:533)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at com.google.inject.internal.DelegatingInvocationHandler.invoke(DelegatingInvocationHandler.java:50)
at com.sun.proxy.$Proxy190.putBlob(Unknown Source)
at org.hisp.dhis.appmanager.JCloudsAppStorageService.lambda$installApp$1(JCloudsAppStorageService.java:387)
at java.base/java.util.zip.ZipFile$EntrySpliterator.tryAdvance(ZipFile.java:581)
at java.base/java.util.Spliterator.forEachRemaining(Spliterator.java:326)
at java.base/java.util.stream.ReferencePipeline$Head.forEach(ReferencePipeline.java:658)
at org.hisp.dhis.appmanager.JCloudsAppStorageService.installApp(JCloudsAppStorageService.java:374)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208)
at com.sun.proxy.$Proxy145.installApp(Unknown Source)
at org.hisp.dhis.appmanager.DefaultAppManager.installApp(DefaultAppManager.java:271)
at org.hisp.dhis.apphub.DefaultAppHubService.installAppFromAppHub(DefaultAppHubService.java:142)
at org.hisp.dhis.webapi.controller.AppHubController.installAppFromAppHub(AppHubController.java:99)
at org.hisp.dhis.webapi.controller.AppHubController$$FastClassBySpringCGLIB$$15acab94.invoke()
at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:783)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:753)
at org.springframework.security.access.intercept.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:61)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:753)
at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:698)
at org.hisp.dhis.webapi.controller.AppHubController$$EnhancerBySpringCGLIB$$375d62de.installAppFromAppHub()
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205)
at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:150)
at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:117)
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:895)
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:808)
at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:87)
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1067)
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:963)
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006)
at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:909)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:652)
at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:883)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.hisp.dhis.servlet.filter.AppOverrideFilter.doFilterInternal(AppOverrideFilter.java:175)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.hisp.dhis.webapi.filter.RequestIdentifierFilter.doFilterInternal(RequestIdentifierFilter.java:95)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.hisp.dhis.servlet.filter.HttpUrlPatternFilter.doFilter(HttpUrlPatternFilter.java:123)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.springframework.web.filter.ShallowEtagHeaderFilter.doFilterInternal(ShallowEtagHeaderFilter.java:106)
at org.hisp.dhis.webapi.filter.ExcludableShallowEtagHeaderFilter.doFilterInternal(ExcludableShallowEtagHeaderFilter.java:125)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:327)
at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:115)
at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:81)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:122)
at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:116)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:126)
at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:81)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:109)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:149)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:63)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.oauth2.provider.authentication.OAuth2AuthenticationProcessingFilter.doFilter(OAuth2AuthenticationProcessingFilter.java:182)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.authentication.www.BasicAuthenticationFilter.doFilterInternal(BasicAuthenticationFilter.java:150)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.hisp.dhis.webapi.security.apikey.Dhis2ApiTokenFilter.doFilterInternal(Dhis2ApiTokenFilter.java:111)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.hisp.dhis.webapi.filter.CorsFilter.doFilter(CorsFilter.java:152)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.hisp.dhis.webapi.filter.CustomAuthenticationFilter.doFilter(CustomAuthenticationFilter.java:90)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:103)
at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:89)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.header.HeaderWriterFilter.doHeadersAfter(HeaderWriterFilter.java:90)
at org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:75)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:110)
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:80)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:55)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:211)
at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:183)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.springframework.orm.hibernate5.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:156)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:669)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:143)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:690)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:616)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:831)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1634)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.base/java.lang.Thread.run(Thread.java:834)

Blockquote

Blockquote
30-May-2022 12:47:01.557 SEVERE [http-nio-80-exec-2] org.jclouds.logging.jdk.JDKLogger.logError An error occurred storing the new blob with name [apps\hmis-dictionary_1.1.0\languages/en.json] to container [files].
java.io.IOException: Unable to create parent directories of C:\DHIS2\files\apps\hmis-dictionary_1.1.0\languages\en.json-59544a57-c720-45fe-bf2b-934f399fda84
at com.google.common.io.Files.createParentDirs(Files.java:488)
at org.jclouds.filesystem.strategy.internal.FilesystemStorageStrategyImpl.putBlob(FilesystemStorageStrategyImpl.java:552)
at org.jclouds.blobstore.config.LocalBlobStore.putBlob(LocalBlobStore.java:795)
at org.jclouds.blobstore.config.LocalBlobStore.putBlob(LocalBlobStore.java:533)
at jdk.internal.reflect.GeneratedMethodAccessor3670.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at com.google.inject.internal.DelegatingInvocationHandler.invoke(DelegatingInvocationHandler.java:50)
at com.sun.proxy.$Proxy190.putBlob(Unknown Source)
at org.hisp.dhis.appmanager.JCloudsAppStorageService.lambda$installApp$1(JCloudsAppStorageService.java:387)
at java.base/java.util.zip.ZipFile$EntrySpliterator.tryAdvance(ZipFile.java:581)
at java.base/java.util.Spliterator.forEachRemaining(Spliterator.java:326)
at java.base/java.util.stream.ReferencePipeline$Head.forEach(ReferencePipeline.java:658)
at org.hisp.dhis.appmanager.JCloudsAppStorageService.installApp(JCloudsAppStorageService.java:374)
at jdk.internal.reflect.GeneratedMethodAccessor3668.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:208)
at com.sun.proxy.$Proxy145.installApp(Unknown Source)
at org.hisp.dhis.appmanager.DefaultAppManager.installApp(DefaultAppManager.java:271)
at org.hisp.dhis.apphub.DefaultAppHubService.installAppFromAppHub(DefaultAppHubService.java:142)
at org.hisp.dhis.webapi.controller.AppHubController.installAppFromAppHub(AppHubController.java:99)
at org.hisp.dhis.webapi.controller.AppHubController$$FastClassBySpringCGLIB$$15acab94.invoke()
at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:783)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:753)
at org.springframework.security.access.intercept.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:61)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.proceed(CglibAopProxy.java:753)
at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:698)
at org.hisp.dhis.webapi.controller.AppHubController$$EnhancerBySpringCGLIB$$375d62de.installAppFromAppHub()
at jdk.internal.reflect.GeneratedMethodAccessor3671.invoke(Unknown Source)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:566)
at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205)
at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:150)
at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:117)
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:895)
at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:808)
at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:87)
at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1067)
at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:963)
at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006)
at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:909)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:652)
at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:883)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:733)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.hisp.dhis.servlet.filter.AppOverrideFilter.doFilterInternal(AppOverrideFilter.java:175)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.hisp.dhis.webapi.filter.RequestIdentifierFilter.doFilterInternal(RequestIdentifierFilter.java:95)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.hisp.dhis.servlet.filter.HttpUrlPatternFilter.doFilter(HttpUrlPatternFilter.java:123)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.springframework.web.filter.ShallowEtagHeaderFilter.doFilterInternal(ShallowEtagHeaderFilter.java:106)
at org.hisp.dhis.webapi.filter.ExcludableShallowEtagHeaderFilter.doFilterInternal(ExcludableShallowEtagHeaderFilter.java:125)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:327)
at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:115)
at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:81)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:122)
at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:116)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:126)
at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:81)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:109)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:149)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:63)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.oauth2.provider.authentication.OAuth2AuthenticationProcessingFilter.doFilter(OAuth2AuthenticationProcessingFilter.java:182)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.authentication.www.BasicAuthenticationFilter.doFilterInternal(BasicAuthenticationFilter.java:150)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.hisp.dhis.webapi.security.apikey.Dhis2ApiTokenFilter.doFilterInternal(Dhis2ApiTokenFilter.java:111)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.hisp.dhis.webapi.filter.CorsFilter.doFilter(CorsFilter.java:152)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.hisp.dhis.webapi.filter.CustomAuthenticationFilter.doFilter(CustomAuthenticationFilter.java:90)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:103)
at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:89)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.header.HeaderWriterFilter.doHeadersAfter(HeaderWriterFilter.java:90)
at org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:75)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:110)
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:80)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:55)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336)
at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:211)
at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:183)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.springframework.orm.hibernate5.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:156)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:669)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:143)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:690)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:616)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:831)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1634)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at …
Blockquote

Regards,
Cynthia

Hi @ckamb

The core team don’t maintain Windows environments for testing, so it is difficult for us to troubleshoot this.
The error message certainly seems to imply a permissions issue. You say that the permissions are correct on the DHIS2 home folder, so it could be an issue with DHIS2, but I would still suspect the configuration of the Windows access control lists.

Hopefully, someone else from the community will be able to chip in and help here.

In the meantime, a possible short-term workaround may be to create the parent directories manually?
e.g. the following parent directories, which cannot be created by your webserver account according to the logs:
C:\DHIS2\files\apps\capture_100.5.2
C:\DHIS2\files\apps\hmis-dictionary_1.1.0\languages\

Kind regards,
Phil

Thanks @phil!

Sorry for the late response @ckamb because I couldn’t find a source explaining this issue exactly so I just asked @phil for support.

@ckamb please, are you running Tomcat as an administrator? I think this is an important step.

Thanks!

Hi @phil and @Gassim,

Since I was having challenges installing the apps, I downloaded the zip files, unzipped and copied the unzipped folders in the apps folder. Then re-ran the WAR file and restarted apache tomcat.

After installing the latest version of the app management manually, I was able to install apps directly from the app management in DHIS2.

Regards,
Cynthia.

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