Dataset not loading in the Capture app


We have to create a dataset to digitalise a monthly report for health center in a country I am working for.

I have an issue with this massive dataset (300 DE with categories) on the mobile application, the configuration sync worked fine, I can see the Dataset in the Home screen, I can see the previous web submissions but when I open a previous submission or when I try to create a new one not a single section manage to load the DE, all I can see is the loading Icon.

Capture App version 2.3
Android Version: 10 and ChromeOS
DHIS2: 2.30

Other simple dataset are working fine

Do you have any idea of the reason ?

Thanks in advance

Best regards

1 Like

Hi @pmpdelcroix.

Could yo contact me in private to provide credentials to see what can be the issue?