Dataset list not loading under Data Entry.

Hi All,
We are in the process of upgrading the Kenyan Instance of DHIS2 from version 2.11 to 2.13. However under Data Entry, the drop down for Data Sets is not loading this might affect the timelines for the upgrade. Currently the system is being used country wide for reporting from all health facilities and this issue might prevent us from using 2.13 and go to 2.12 instead.

Has anyone experienced this and what is the solution ? I have attached a screenshot for the same to act as a guide.

rgds

David

data entry screen.docx (127 KB)

Hi David,
I am not sure what the exact problem could be, but we had a number of issues when upgrading to 2.11 to 2.13. This was caused by a number of things you should check for.

  1. Invalid expressions in indicators

  2. Invalid expressions with no indicators, or which otherwise cannot be upgraded

  3. Orgunit groups with the same name

You may see an error in the debugging mode of your browser, which throws an error when trying to retrieve the metadata. You should also check your server logs when you try and load the data entry forms.

Of course, you should be 100% sure you have cleared your browser cache completely, as this could also be a problem.

Regards,
Jason

···

On Thu, Nov 21, 2013 at 9:31 AM, David Muturi dnmuturi@gmail.com wrote:

Hi All,
We are in the process of upgrading the Kenyan Instance of DHIS2 from version 2.11 to 2.13. However under Data Entry, the drop down for Data Sets is not loading this might affect the timelines for the upgrade. Currently the system is being used country wide for reporting from all health facilities and this issue might prevent us from using 2.13 and go to 2.12 instead.

Has anyone experienced this and what is the solution ? I have attached a screenshot for the same to act as a guide.

rgds

David


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Hi Jason,
Many thanks for the prompt feedback. I will try the steps above, as for clearing the Cache I have already done this.

rgds

David

···

2013/11/21 Jason Pickering jason.p.pickering@gmail.com

Hi David,
I am not sure what the exact problem could be, but we had a number of issues when upgrading to 2.11 to 2.13. This was caused by a number of things you should check for.

  1. Invalid expressions in indicators
  1. Invalid expressions with no indicators, or which otherwise cannot be upgraded
  1. Orgunit groups with the same name

You may see an error in the debugging mode of your browser, which throws an error when trying to retrieve the metadata. You should also check your server logs when you try and load the data entry forms.

Of course, you should be 100% sure you have cleared your browser cache completely, as this could also be a problem.

Regards,
Jason

On Thu, Nov 21, 2013 at 9:31 AM, David Muturi dnmuturi@gmail.com wrote:

Hi All,
We are in the process of upgrading the Kenyan Instance of DHIS2 from version 2.11 to 2.13. However under Data Entry, the drop down for Data Sets is not loading this might affect the timelines for the upgrade. Currently the system is being used country wide for reporting from all health facilities and this issue might prevent us from using 2.13 and go to 2.12 instead.

Has anyone experienced this and what is the solution ? I have attached a screenshot for the same to act as a guide.

rgds

David


Mailing list: https://launchpad.net/~dhis2-devs

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Hi Jason,
This is the error in the debugging mode for the browser and also in Catalina.out.

rgds

David

dhis data entry screen error.docx (268 KB)

···

2013/11/21 David Muturi dnmuturi@gmail.com

Hi Jason,
Many thanks for the prompt feedback. I will try the steps above, as for clearing the Cache I have already done this.

rgds

David

2013/11/21 Jason Pickering jason.p.pickering@gmail.com

Hi David,
I am not sure what the exact problem could be, but we had a number of issues when upgrading to 2.11 to 2.13. This was caused by a number of things you should check for.

  1. Invalid expressions in indicators
  1. Invalid expressions with no indicators, or which otherwise cannot be upgraded
  1. Orgunit groups with the same name

You may see an error in the debugging mode of your browser, which throws an error when trying to retrieve the metadata. You should also check your server logs when you try and load the data entry forms.

Of course, you should be 100% sure you have cleared your browser cache completely, as this could also be a problem.

Regards,
Jason

On Thu, Nov 21, 2013 at 9:31 AM, David Muturi dnmuturi@gmail.com wrote:

Hi All,
We are in the process of upgrading the Kenyan Instance of DHIS2 from version 2.11 to 2.13. However under Data Entry, the drop down for Data Sets is not loading this might affect the timelines for the upgrade. Currently the system is being used country wide for reporting from all health facilities and this issue might prevent us from using 2.13 and go to 2.12 instead.

Has anyone experienced this and what is the solution ? I have attached a screenshot for the same to act as a guide.

rgds

David


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Hi David, this also happened in Rwanda but in other way, it was a Dashboard case with no menus, May be our case was different from yours because the upgrade was from 2.12 to 2.13.

I f you are using nginx as a web server, It keeps on caching the previous memory and lead to unexpected errors on the webpage. You have to clear your nginx cache.

Regards

···
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Ministry of Health / HMIS

““A mind is a terrible thing to waste””


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On Thursday, November 21, 2013 9:49 AM, David Muturi dnmuturi@gmail.com wrote:

Hi Jason,
Many thanks for the prompt feedback. I will try the steps above, as for clearing the Cache I have already done this.

rgds

David

2013/11/21 Jason Pickering jason.p.pickering@gmail.com

Hi David,
I am not sure what the exact problem could be, but we had a number of issues when upgrading to 2.11 to 2.13. This was caused by a number of things you should check for.

  1. Invalid expressions in indicators
  1. Invalid expressions with no indicators, or which otherwise cannot be upgraded
  1. Orgunit groups with the same name

You may see an error in the debugging mode of your browser, which throws an error when trying to retrieve the metadata. You should also check your server logs when you try and load the data entry forms.

Of course, you should be 100% sure you have cleared your browser cache completely, as this could also be a problem.

Regards,
Jason

On Thu, Nov 21, 2013 at 9:31 AM, David Muturi dnmuturi@gmail.com wrote:

Hi All,
We are in the process of upgrading the Kenyan Instance of DHIS2 from version 2.11 to 2.13. However under Data Entry, the drop down for Data Sets is not loading this might affect the timelines for the upgrade. Currently the system is being used country wide for reporting from all health facilities and this issue might prevent us from using 2.13 and go to 2.12 instead.

Has anyone experienced this and what is the solution ? I have attached a screenshot for the same to act as a guide.

rgds

David


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Yeah, it is hard to see from the screenshot of the logs. Can you cut and paste out the result and maybe send it or post it some place?

Regards,

Jason

···

On Thu, Nov 21, 2013 at 10:03 AM, David Muturi dnmuturi@gmail.com wrote:

Hi Jason,
This is the error in the debugging mode for the browser and also in Catalina.out.

rgds

David

2013/11/21 David Muturi dnmuturi@gmail.com

Hi Jason,
Many thanks for the prompt feedback. I will try the steps above, as for clearing the Cache I have already done this.

rgds

David

2013/11/21 Jason Pickering jason.p.pickering@gmail.com

Hi David,
I am not sure what the exact problem could be, but we had a number of issues when upgrading to 2.11 to 2.13. This was caused by a number of things you should check for.

  1. Invalid expressions in indicators
  1. Invalid expressions with no indicators, or which otherwise cannot be upgraded
  1. Orgunit groups with the same name

You may see an error in the debugging mode of your browser, which throws an error when trying to retrieve the metadata. You should also check your server logs when you try and load the data entry forms.

Of course, you should be 100% sure you have cleared your browser cache completely, as this could also be a problem.

Regards,
Jason

On Thu, Nov 21, 2013 at 9:31 AM, David Muturi dnmuturi@gmail.com wrote:

Hi All,
We are in the process of upgrading the Kenyan Instance of DHIS2 from version 2.11 to 2.13. However under Data Entry, the drop down for Data Sets is not loading this might affect the timelines for the upgrade. Currently the system is being used country wide for reporting from all health facilities and this issue might prevent us from using 2.13 and go to 2.12 instead.

Has anyone experienced this and what is the solution ? I have attached a screenshot for the same to act as a guide.

rgds

David


Mailing list: https://launchpad.net/~dhis2-devs

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Can you take the output of $SERVER/dhis-web-dataentry/getMetaData.action and paste it into http://jsonlint.com/ ? that will hopefully give you some more information.

···


Morten

On Thu, Nov 21, 2013 at 9:06 AM, Jason Pickering jason.p.pickering@gmail.com wrote:

Yeah, it is hard to see from the screenshot of the logs. Can you cut and paste out the result and maybe send it or post it some place?

Regards,

Jason


Mailing list: https://launchpad.net/~dhis2-devs

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On Thu, Nov 21, 2013 at 10:03 AM, David Muturi dnmuturi@gmail.com wrote:

Hi Jason,
This is the error in the debugging mode for the browser and also in Catalina.out.

rgds

David

2013/11/21 David Muturi dnmuturi@gmail.com

Hi Jason,
Many thanks for the prompt feedback. I will try the steps above, as for clearing the Cache I have already done this.

rgds

David

2013/11/21 Jason Pickering jason.p.pickering@gmail.com

Hi David,
I am not sure what the exact problem could be, but we had a number of issues when upgrading to 2.11 to 2.13. This was caused by a number of things you should check for.

  1. Invalid expressions in indicators
  1. Invalid expressions with no indicators, or which otherwise cannot be upgraded
  1. Orgunit groups with the same name

You may see an error in the debugging mode of your browser, which throws an error when trying to retrieve the metadata. You should also check your server logs when you try and load the data entry forms.

Of course, you should be 100% sure you have cleared your browser cache completely, as this could also be a problem.

Regards,
Jason

On Thu, Nov 21, 2013 at 9:31 AM, David Muturi dnmuturi@gmail.com wrote:

Hi All,
We are in the process of upgrading the Kenyan Instance of DHIS2 from version 2.11 to 2.13. However under Data Entry, the drop down for Data Sets is not loading this might affect the timelines for the upgrade. Currently the system is being used country wide for reporting from all health facilities and this issue might prevent us from using 2.13 and go to 2.12 instead.

Has anyone experienced this and what is the solution ? I have attached a screenshot for the same to act as a guide.

rgds

David


Mailing list: https://launchpad.net/~dhis2-devs

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Yes I did, But i Noted that it was a user rights issue…Please make sure the user has been assigned To both the Organisation units and or the datasets.

Happened To me because i Imported metadata without the user metadata …

cheers

···

On Nov 21, 2013 10:31 AM, “David Muturi” dnmuturi@gmail.com wrote:

Hi All,
We are in the process of upgrading the Kenyan Instance of DHIS2 from version 2.11 to 2.13. However under Data Entry, the drop down for Data Sets is not loading this might affect the timelines for the upgrade. Currently the system is being used country wide for reporting from all health facilities and this issue might prevent us from using 2.13 and go to 2.12 instead.

Has anyone experienced this and what is the solution ? I have attached a screenshot for the same to act as a guide.

rgds

David


Mailing list: https://launchpad.net/~dhis2-users

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Very true as Jason suggested. we had this issue too sometime in May of this year.

here is what we did below:

The problem was due to indicators that consisted data elements that had been dissociated from datasets. All I did was to delete all these indicators and slight associations . I am really grateful for the help of every one. This DHIS family is so great and I have not come across such love for support and success anywhere else yet.

Thank you.

BlackBerry: 25EEBF5E
Phone: 08028851441, 08035560463
emails: deemoyes@yahoo.com, addyraph@yahoo.com
Yahoo IM: deemoyes
Facebook: pharael
twitter:pharaell

···

On Thursday, November 21, 2013 9:14 AM, Morten Olav Hansen mortenoh@gmail.com wrote:

Can you take the output of $SERVER/dhis-web-dataentry/getMetaData.action and paste it into http://jsonlint.com/ ? that will hopefully give you some more information.


Morten

On Thu, Nov 21, 2013 at 9:06 AM, Jason Pickering jason.p.pickering@gmail.com wrote:

Yeah, it is hard to see from the screenshot of the logs. Can you cut and paste out the result and maybe send it or post it some place?

Regards,

Jason

On Thu, Nov 21, 2013 at 10:03 AM, David Muturi dnmuturi@gmail.com wrote:

Hi Jason,
This is the error in the debugging mode for the browser and also in Catalina.out.

rgds

David

2013/11/21 David Muturi dnmuturi@gmail.com

Hi Jason,
Many thanks for the prompt feedback. I will try the steps above, as for clearing the Cache I have already done this.

rgds

David

2013/11/21 Jason Pickering jason.p.pickering@gmail.com

Hi David,
I am not sure what the exact problem could be, but we had a number of issues when upgrading to 2.11 to 2.13. This was caused by a number of things you should check for.

  1. Invalid expressions in indicators
  1. Invalid expressions with no indicators, or which otherwise cannot be upgraded
  1. Orgunit groups with the same name

You may see an error in the debugging mode of your browser, which throws an error when trying to retrieve the metadata. You should also check your server logs when you try and load the data entry forms.

Of course, you should be 100% sure you have cleared your browser cache completely, as this could also be a problem.

Regards,
Jason

On Thu, Nov 21, 2013 at 9:31 AM, David Muturi dnmuturi@gmail.com wrote:

Hi All,
We are in the process of upgrading the Kenyan Instance of DHIS2 from version 2.11 to 2.13. However under Data Entry, the drop down for Data Sets is not loading this might affect the timelines for the upgrade. Currently the system is being used country wide for reporting from all health facilities and this issue might prevent us from using 2.13 and go to 2.12 instead.

Has anyone experienced this and what is the solution ? I have attached a screenshot for the same to act as a guide.

rgds

David


Mailing list: https://launchpad.net/~dhis2-devs

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