Hil all,
Is anyone have ever experience this issue?
We upgraded our instance from 2.20 to 2.27 :80e598f
since then we cannot create chart with data visualizer anymore
thanks
Kindly run analytics.
···
On Thu, Dec 14, 2017 at 1:40 PM, Jean de Dieu Anoubissi jd.anoubissi@gmail.com wrote:
Hil all,
Is anyone have ever experience this issue?
We upgraded our instance from 2.20 to 2.27 :80e598f
since then we cannot create chart with data visualizer anymore
thanks
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
Nayeem Al Mifthah
Consultant for HSS, Health MIS, M&E and Surveillance
Email: n.mifthah@gmail.com
Cell:+8801914030574
Skype: nayeem.a.m
Did you upgrade step by step running all the script and test every version? At which point did This issue arise?
···
On Dec 14, 2017 8:40 AM, “Jean de Dieu Anoubissi” jd.anoubissi@gmail.com wrote:
Hil all,
Is anyone have ever experience this issue?
We upgraded our instance from 2.20 to 2.27 :80e598f
since then we cannot create chart with data visualizer anymore
thanks
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
Hi Knut
The upgrade have been made by the Bao System team which is hosting our system
···
2017-12-14 8:45 GMT+01:00 Knut Staring knutst@gmail.com:
Did you upgrade step by step running all the script and test every version? At which point did This issue arise?
On Dec 14, 2017 8:40 AM, “Jean de Dieu Anoubissi” jd.anoubissi@gmail.com wrote:
Hil all,
Is anyone have ever experience this issue?
We upgraded our instance from 2.20 to 2.27 :80e598f
since then we cannot create chart with data visualizer anymore
thanks
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
Hi Mayeem
I tried that but the issue is still there
···
2017-12-14 8:53 GMT+01:00 Jean de Dieu Anoubissi jd.anoubissi@gmail.com:
Hi Knut
The upgrade have been made by the Bao System team which is hosting our system
2017-12-14 8:45 GMT+01:00 Knut Staring knutst@gmail.com:
Did you upgrade step by step running all the script and test every version? At which point did This issue arise?
On Dec 14, 2017 8:40 AM, “Jean de Dieu Anoubissi” jd.anoubissi@gmail.com wrote:
Hil all,
Is anyone have ever experience this issue?
We upgraded our instance from 2.20 to 2.27 :80e598f
since then we cannot create chart with data visualizer anymore
thanks
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
Any error messages in the browser console or in the server log?
···
On Thu, Dec 14, 2017 at 8:53 AM, Jean de Dieu Anoubissi jd.anoubissi@gmail.com wrote:
Hi Knut
The upgrade have been made by the Bao System team which is hosting our system
–
2017-12-14 8:45 GMT+01:00 Knut Staring knutst@gmail.com:
Did you upgrade step by step running all the script and test every version? At which point did This issue arise?
On Dec 14, 2017 8:40 AM, “Jean de Dieu Anoubissi” jd.anoubissi@gmail.com wrote:
Hil all,
Is anyone have ever experience this issue?
We upgraded our instance from 2.20 to 2.27 :80e598f
since then we cannot create chart with data visualizer anymore
thanks
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
Knut Staring
Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar
There is not error messages, when we click to update the chart is not appearing
···
2017-12-14 9:00 GMT+01:00 Knut Staring knutst@gmail.com:
Any error messages in the browser console or in the server log?
On Thu, Dec 14, 2017 at 8:53 AM, Jean de Dieu Anoubissi jd.anoubissi@gmail.com wrote:
Hi Knut
The upgrade have been made by the Bao System team which is hosting our system
Knut Staring
Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar
–
2017-12-14 8:45 GMT+01:00 Knut Staring knutst@gmail.com:
Did you upgrade step by step running all the script and test every version? At which point did This issue arise?
On Dec 14, 2017 8:40 AM, “Jean de Dieu Anoubissi” jd.anoubissi@gmail.com wrote:
Hil all,
Is anyone have ever experience this issue?
We upgraded our instance from 2.20 to 2.27 :80e598f
since then we cannot create chart with data visualizer anymore
thanks
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
Dear Jean,
Your (Chrome?) browser has a developer console that displays errors that you dont normally see:
https://developers.google.com/web/tools/chrome-devtools/
Regards,
Knut
···
On Thu, Dec 14, 2017 at 9:22 AM, Jean de Dieu Anoubissi jd.anoubissi@gmail.com wrote:
There is not error messages, when we click to update the chart is not appearing
–
2017-12-14 9:00 GMT+01:00 Knut Staring knutst@gmail.com:
Any error messages in the browser console or in the server log?
On Thu, Dec 14, 2017 at 8:53 AM, Jean de Dieu Anoubissi jd.anoubissi@gmail.com wrote:
Hi Knut
The upgrade have been made by the Bao System team which is hosting our system
Knut Staring
Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar
–
2017-12-14 8:45 GMT+01:00 Knut Staring knutst@gmail.com:
Did you upgrade step by step running all the script and test every version? At which point did This issue arise?
On Dec 14, 2017 8:40 AM, “Jean de Dieu Anoubissi” jd.anoubissi@gmail.com wrote:
Hil all,
Is anyone have ever experience this issue?
We upgraded our instance from 2.20 to 2.27 :80e598f
since then we cannot create chart with data visualizer anymore
thanks
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
Knut Staring
Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar
Hi Knut,
I opened the developer console but I can find the errors
···
2017-12-14 9:36 GMT+01:00 Knut Staring knutst@gmail.com:
Dear Jean,
Your (Chrome?) browser has a developer console that displays errors that you dont normally see:
Regards,
Knut
On Thu, Dec 14, 2017 at 9:22 AM, Jean de Dieu Anoubissi jd.anoubissi@gmail.com wrote:
There is not error messages, when we click to update the chart is not appearing
–
Knut Staring
Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar
2017-12-14 9:00 GMT+01:00 Knut Staring knutst@gmail.com:
Any error messages in the browser console or in the server log?
On Thu, Dec 14, 2017 at 8:53 AM, Jean de Dieu Anoubissi jd.anoubissi@gmail.com wrote:
Hi Knut
The upgrade have been made by the Bao System team which is hosting our system
Knut Staring
Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar
–
2017-12-14 8:45 GMT+01:00 Knut Staring knutst@gmail.com:
Did you upgrade step by step running all the script and test every version? At which point did This issue arise?
On Dec 14, 2017 8:40 AM, “Jean de Dieu Anoubissi” jd.anoubissi@gmail.com wrote:
Hil all,
Is anyone have ever experience this issue?
We upgraded our instance from 2.20 to 2.27 :80e598f
since then we cannot create chart with data visualizer anymore
thanks
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
I see, that is unfortunate. And nothing in the Tomcat log from BAO?
···
On Dec 14, 2017 11:01 AM, “Jean de Dieu Anoubissi” jd.anoubissi@gmail.com wrote:
Hi Knut,
I opened the developer console but I can find the errors
2017-12-14 9:36 GMT+01:00 Knut Staring knutst@gmail.com:
Dear Jean,
Your (Chrome?) browser has a developer console that displays errors that you dont normally see:
Regards,
Knut
On Thu, Dec 14, 2017 at 9:22 AM, Jean de Dieu Anoubissi jd.anoubissi@gmail.com wrote:
There is not error messages, when we click to update the chart is not appearing
–
Knut Staring
Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar
2017-12-14 9:00 GMT+01:00 Knut Staring knutst@gmail.com:
Any error messages in the browser console or in the server log?
On Thu, Dec 14, 2017 at 8:53 AM, Jean de Dieu Anoubissi jd.anoubissi@gmail.com wrote:
Hi Knut
The upgrade have been made by the Bao System team which is hosting our system
Knut Staring
Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar
–
2017-12-14 8:45 GMT+01:00 Knut Staring knutst@gmail.com:
Did you upgrade step by step running all the script and test every version? At which point did This issue arise?
On Dec 14, 2017 8:40 AM, “Jean de Dieu Anoubissi” jd.anoubissi@gmail.com wrote:
Hil all,
Is anyone have ever experience this issue?
We upgraded our instance from 2.20 to 2.27 :80e598f
since then we cannot create chart with data visualizer anymore
thanks
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
Hi Knut
I sent a request to BAO so that there can check there. But I didn’t yet receive a reply from them
···
2017-12-14 12:26 GMT+01:00 Knut Staring knutst@gmail.com:
I see, that is unfortunate. And nothing in the Tomcat log from BAO?
On Dec 14, 2017 11:01 AM, “Jean de Dieu Anoubissi” jd.anoubissi@gmail.com wrote:
Hi Knut,
I opened the developer console but I can find the errors
2017-12-14 9:36 GMT+01:00 Knut Staring knutst@gmail.com:
Dear Jean,
Your (Chrome?) browser has a developer console that displays errors that you dont normally see:
Regards,
Knut
On Thu, Dec 14, 2017 at 9:22 AM, Jean de Dieu Anoubissi jd.anoubissi@gmail.com wrote:
There is not error messages, when we click to update the chart is not appearing
–
Knut Staring
Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar
2017-12-14 9:00 GMT+01:00 Knut Staring knutst@gmail.com:
Any error messages in the browser console or in the server log?
On Thu, Dec 14, 2017 at 8:53 AM, Jean de Dieu Anoubissi jd.anoubissi@gmail.com wrote:
Hi Knut
The upgrade have been made by the Bao System team which is hosting our system
Knut Staring
Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar
–
2017-12-14 8:45 GMT+01:00 Knut Staring knutst@gmail.com:
Did you upgrade step by step running all the script and test every version? At which point did This issue arise?
On Dec 14, 2017 8:40 AM, “Jean de Dieu Anoubissi” jd.anoubissi@gmail.com wrote:
Hil all,
Is anyone have ever experience this issue?
We upgraded our instance from 2.20 to 2.27 :80e598f
since then we cannot create chart with data visualizer anymore
thanks
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
Hi Jean,
I checked our ticket queue and the last ticket we have related to this issue is from 4 months ago. Did you send the ticket to support? If yes, can you send me the ticket #?
Thanks,
Nicola
···
On Thu, Dec 14, 2017 at 10:37 AM, Jean de Dieu Anoubissi jd.anoubissi@gmail.com wrote:
Hi Knut
I sent a request to BAO so that there can check there. But I didn’t yet receive a reply from them
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
–
2017-12-14 12:26 GMT+01:00 Knut Staring knutst@gmail.com:
I see, that is unfortunate. And nothing in the Tomcat log from BAO?
On Dec 14, 2017 11:01 AM, “Jean de Dieu Anoubissi” jd.anoubissi@gmail.com wrote:
Hi Knut,
I opened the developer console but I can find the errors
2017-12-14 9:36 GMT+01:00 Knut Staring knutst@gmail.com:
Dear Jean,
Your (Chrome?) browser has a developer console that displays errors that you dont normally see:
Regards,
Knut
On Thu, Dec 14, 2017 at 9:22 AM, Jean de Dieu Anoubissi jd.anoubissi@gmail.com wrote:
There is not error messages, when we click to update the chart is not appearing
–
Knut Staring
Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar
2017-12-14 9:00 GMT+01:00 Knut Staring knutst@gmail.com:
Any error messages in the browser console or in the server log?
On Thu, Dec 14, 2017 at 8:53 AM, Jean de Dieu Anoubissi jd.anoubissi@gmail.com wrote:
Hi Knut
The upgrade have been made by the Bao System team which is hosting our system
Knut Staring
Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar
–
2017-12-14 8:45 GMT+01:00 Knut Staring knutst@gmail.com:
Did you upgrade step by step running all the script and test every version? At which point did This issue arise?
On Dec 14, 2017 8:40 AM, “Jean de Dieu Anoubissi” jd.anoubissi@gmail.com wrote:
Hil all,
Is anyone have ever experience this issue?
We upgraded our instance from 2.20 to 2.27 :80e598f
since then we cannot create chart with data visualizer anymore
thanks
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
Nicola Hobby
Director of Service Delivery, BAO Systems
+1 202-536-1541 | nhobby@baosystems.com | http://www.baosystems.com | Skype: nicolahobby | 2900 K Street, Suite 406, Washington D.C. 20007