Recently my instance stopped displaying data in Pivot and Visualizer.However when I run Events reports,data is present.But when I run program indicators or aggregate indicators,bo data is displayed.
However from our hosting company,they are able to see data and able to run pivot and visualizer without any problem.
Has anyone experienced this before? If so any idea as to why this is so?
Recently my instance stopped displaying data in Pivot and Visualizer.However when I run Events reports,data is present.But when I run program indicators or aggregate indicators,bo data is displayed.
However from our hosting company,they are able to see data and able to run pivot and visualizer without any problem.
Has anyone experienced this before? If so any idea as to why this is so?
Recently my instance stopped displaying data in Pivot and Visualizer.However when I run Events reports,data is present.But when I run program indicators or aggregate indicators,bo data is displayed.
However from our hosting company,they are able to see data and able to run pivot and visualizer without any problem.
Has anyone experienced this before? If so any idea as to why this is so?
I have cleared my cache completely but nothing.I even re-installed Google chrome and also tried installing Firefox hoping it was something with my browser and run maintenance and also analytics but to no avail.
I have tried using different computers within our organization but the same result,no data is showing.But when I run event reports,I see plenty of data there.
Could this be the version I am using maybe? (2.27)
I have never been this confused with DHIS2 since I started using it 7yrs ago.
Recently my instance stopped displaying data in Pivot and Visualizer.However when I run Events reports,data is present.But when I run program indicators or aggregate indicators,bo data is displayed.
However from our hosting company,they are able to see data and able to run pivot and visualizer without any problem.
Has anyone experienced this before? If so any idea as to why this is so?
What are the permissions on your programIndicators and aggregate indicators? Is it possible that your user does not have access?
Aaron
···
On Tue, Mar 20, 2018 at 7:34 PM, Stanley Kalyati skalyati@gmail.com wrote:
I have cleared my cache completely but nothing.I even re-installed Google chrome and also tried installing Firefox hoping it was something with my browser and run maintenance and also analytics but to no avail.
I have tried using different computers within our organization but the same result,no data is showing.But when I run event reports,I see plenty of data there.
Could this be the version I am using maybe? (2.27)
I have never been this confused with DHIS2 since I started using it 7yrs ago.
Recently my instance stopped displaying data in Pivot and Visualizer.However when I run Events reports,data is present.But when I run program indicators or aggregate indicators,bo data is displayed.
However from our hosting company,they are able to see data and able to run pivot and visualizer without any problem.
Has anyone experienced this before? If so any idea as to why this is so?
What are the permissions on your programIndicators and aggregate indicators? Is it possible that your user does not have access?
Aaron
–
Aaron C. White
919.522.5585
On Tue, Mar 20, 2018 at 7:34 PM, Stanley Kalyati skalyati@gmail.com wrote:
I have cleared my cache completely but nothing.I even re-installed Google chrome and also tried installing Firefox hoping it was something with my browser and run maintenance and also analytics but to no avail.
I have tried using different computers within our organization but the same result,no data is showing.But when I run event reports,I see plenty of data there.
Could this be the version I am using maybe? (2.27)
I have never been this confused with DHIS2 since I started using it 7yrs ago.
Recently my instance stopped displaying data in Pivot and Visualizer.However when I run Events reports,data is present.But when I run program indicators or aggregate indicators,bo data is displayed.
However from our hosting company,they are able to see data and able to run pivot and visualizer without any problem.
Has anyone experienced this before? If so any idea as to why this is so?
Had you updated your war file of recent when this started happening? I had a strange experience a month ago when i updated my war file and lost some of the system objects and it took me a while to figure out this until a colleague helped me.
Absolom
Hi Aaron,
I have a superuser account with all the rights.
···
On Wednesday, March 21, 2018, 6:30:28 AM GMT+2, Stanley Kalyati skalyati@gmail.com wrote:
What are the permissions on your programIndicators and aggregate indicators? Is it possible that your user does not have access?
Aaron
–
Aaron C. White
919.522.5585
On Tue, Mar 20, 2018 at 7:34 PM, Stanley Kalyati skalyati@gmail.com wrote:
I have cleared my cache completely but nothing.I even re-installed Google chrome and also tried installing Firefox hoping it was something with my browser and run maintenance and also analytics but to no avail.
I have tried using different computers within our organization but the same result,no data is showing.But when I run event reports,I see plenty of data there.
Could this be the version I am using maybe? (2.27)
I have never been this confused with DHIS2 since I started using it 7yrs ago.
Recently my instance stopped displaying data in Pivot and Visualizer.However when I run Events reports,data is present.But when I run program indicators or aggregate indicators,bo data is displayed.
However from our hosting company,they are able to see data and able to run pivot and visualizer without any problem.
Has anyone experienced this before? If so any idea as to why this is so?
Had you updated your war file of recent when this started happening? I had a strange experience a month ago when i updated my war file and lost some of the system objects and it took me a while to figure out this until a colleague helped me.
Absolom
On Wednesday, March 21, 2018, 6:30:28 AM GMT+2, Stanley Kalyati skalyati@gmail.com wrote:
What are the permissions on your programIndicators and aggregate indicators? Is it possible that your user does not have access?
Aaron
–
Aaron C. White
919.522.5585
On Tue, Mar 20, 2018 at 7:34 PM, Stanley Kalyati skalyati@gmail.com wrote:
I have cleared my cache completely but nothing.I even re-installed Google chrome and also tried installing Firefox hoping it was something with my browser and run maintenance and also analytics but to no avail.
I have tried using different computers within our organization but the same result,no data is showing.But when I run event reports,I see plenty of data there.
Could this be the version I am using maybe? (2.27)
I have never been this confused with DHIS2 since I started using it 7yrs ago.
Recently my instance stopped displaying data in Pivot and Visualizer.However when I run Events reports,data is present.But when I run program indicators or aggregate indicators,bo data is displayed.
However from our hosting company,they are able to see data and able to run pivot and visualizer without any problem.
Has anyone experienced this before? If so any idea as to why this is so?
Had you updated your war file of recent when this started happening? I had a strange experience a month ago when i updated my war file and lost some of the system objects and it took me a while to figure out this until a colleague helped me.
Absolom
On Wednesday, March 21, 2018, 6:30:28 AM GMT+2, Stanley Kalyati skalyati@gmail.com wrote:
What are the permissions on your programIndicators and aggregate indicators? Is it possible that your user does not have access?
Aaron
–
Aaron C. White
919.522.5585
On Tue, Mar 20, 2018 at 7:34 PM, Stanley Kalyati skalyati@gmail.com wrote:
I have cleared my cache completely but nothing.I even re-installed Google chrome and also tried installing Firefox hoping it was something with my browser and run maintenance and also analytics but to no avail.
I have tried using different computers within our organization but the same result,no data is showing.But when I run event reports,I see plenty of data there.
Could this be the version I am using maybe? (2.27)
I have never been this confused with DHIS2 since I started using it 7yrs ago.
Recently my instance stopped displaying data in Pivot and Visualizer.However when I run Events reports,data is present.But when I run program indicators or aggregate indicators,bo data is displayed.
However from our hosting company,they are able to see data and able to run pivot and visualizer without any problem.
Has anyone experienced this before? If so any idea as to why this is so?