Data Set Report is not Downloading to Excel

Support - Assistance technique
1

Dear All,
I am having problems downloading Data Set report to excel or pdf. I am
using version 2.25. It is working on demo but not on my instance.
Please can someone help me with a fix.

HF1 - Morbidity.xls (14 KB)

···

--
Regards,

Gerald

2

Dear all,
Please i need your your help it is urgent.

···

On 3/23/17, gerald thomas <gerald17006@gmail.com> wrote:

Dear All,
I am having problems downloading Data Set report to excel or pdf. I am
using version 2.25. It is working on demo but not on my instance.
Please can someone help me with a fix.

--
Regards,

Gerald

--
Regards,

Gerald

3

Dear Gerald,
Use mozilla firefox to extract the data.
Do Ctrl A,Ctrl C
Open your blank excel and do ctrl V.
Hope this helps.

···

On 3/24/17, gerald thomas <gerald17006@gmail.com> wrote:

Dear all,
Please i need your your help it is urgent.

On 3/23/17, gerald thomas <gerald17006@gmail.com> wrote:

Dear All,
I am having problems downloading Data Set report to excel or pdf. I am
using version 2.25. It is working on demo but not on my instance.
Please can someone help me with a fix.

--
Regards,

Gerald

--
Regards,

Gerald

_______________________________________________
Mailing list: https://launchpad.net/~dhis2-devs
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4

Hi Gerald,
Does this dataset use a custom form?
……………………….

···

**
Dapo Adejumo**

On 24 Mar 2017, at 13:57, gerald thomas gerald17006@gmail.com wrote:

Dear all,
Please i need your your help it is urgent.

On 3/23/17, gerald thomas gerald17006@gmail.com wrote:

Dear All,
I am having problems downloading Data Set report to excel or pdf. I am
using version 2.25. It is working on demo but not on my instance.
Please can someone help me with a fix.

–
Regards,

Gerald

–
Regards,

Gerald

Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
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5

Yes it is a customer form.

image

···

On Mar 24, 2017 13:25, “Dapo Adejumo” dapo@baosystems.com wrote:

Hi Gerald,
Does this dataset use a custom form?
……………………….

**
Dapo Adejumo**

On 24 Mar 2017, at 13:57, gerald thomas gerald17006@gmail.com wrote:

Dear all,
Please i need your your help it is urgent.

On 3/23/17, gerald thomas gerald17006@gmail.com wrote:

Dear All,
I am having problems downloading Data Set report to excel or pdf. I am
using version 2.25. It is working on demo but not on my instance.
Please can someone help me with a fix.

–
Regards,

Gerald

–
Regards,

Gerald

Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help : https://help.launchpad.net/ListHelp

6

Hi Gerald,
Unfortunately custom forms are not properly handled in dataset reports. A work around will be to “print" the dataset report output to pdf using Chrome.
……………………….

···

**
Dapo Adejumo**

On 24 Mar 2017, at 14:46, Mohamed Bangura mbangs87@gmail.com wrote:

Dear Gerald,
Use mozilla firefox to extract the data.
Do Ctrl A,Ctrl C
Open your blank excel and do ctrl V.
Hope this helps.
On 3/24/17, gerald thomas gerald17006@gmail.com wrote:

Dear all,
Please i need your your help it is urgent.

On 3/23/17, gerald thomas gerald17006@gmail.com wrote:

Dear All,
I am having problems downloading Data Set report to excel or pdf. I am
using version 2.25. It is working on demo but not on my instance.
Please can someone help me with a fix.

–
Regards,

Gerald

–
Regards,

Gerald

Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help : https://help.launchpad.net/ListHelp

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7

Dapo,
Thanks for the information. Just wish there will be another way out soon.

···

On 3/24/17, Dapo Adejumo <dapo@baosystems.com> wrote:

Hi Gerald,
Unfortunately custom forms are not properly handled in dataset reports. A
work around will be to “print" the dataset report output to pdf using
Chrome.
……………………….

Dapo Adejumo

On 24 Mar 2017, at 14:46, Mohamed Bangura <mbangs87@gmail.com> wrote:

Dear Gerald,
Use mozilla firefox to extract the data.
Do Ctrl A,Ctrl C
Open your blank excel and do ctrl V.
Hope this helps.
On 3/24/17, gerald thomas <gerald17006@gmail.com> wrote:

Dear all,
Please i need your your help it is urgent.

On 3/23/17, gerald thomas <gerald17006@gmail.com> wrote:

Dear All,
I am having problems downloading Data Set report to excel or pdf. I am
using version 2.25. It is working on demo but not on my instance.
Please can someone help me with a fix.

--
Regards,

Gerald

--
Regards,

Gerald

_______________________________________________
Mailing list: DHIS 2 developers in Launchpad
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : DHIS 2 developers in Launchpad
More help : ListHelp - Launchpad Help

_______________________________________________
Mailing list: DHIS 2 developers in Launchpad
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : DHIS 2 developers in Launchpad
More help : ListHelp - Launchpad Help

--
Regards,

Gerald

8

Custom forms MAY work in dataset reports, but it depends. Are you getting any JavaScript errors in the dataset reports? Any server errors?
Are you using any custom JavaScript in your forms?

image

···

On Fri, Mar 24, 2017 at 9:56 AM, Dapo Adejumo dapo@baosystems.com wrote:

Hi Gerald,
Unfortunately custom forms are not properly handled in dataset reports. A work around will be to “print" the dataset report output to pdf using Chrome.
……………………….

**
Dapo Adejumo**

On 24 Mar 2017, at 14:46, Mohamed Bangura mbangs87@gmail.com wrote:

Dear Gerald,
Use mozilla firefox to extract the data.
Do Ctrl A,Ctrl C
Open your blank excel and do ctrl V.
Hope this helps.
On 3/24/17, gerald thomas gerald17006@gmail.com wrote:

Dear all,
Please i need your your help it is urgent.

On 3/23/17, gerald thomas gerald17006@gmail.com wrote:

Dear All,
I am having problems downloading Data Set report to excel or pdf. I am
using version 2.25. It is working on demo but not on my instance.
Please can someone help me with a fix.

–
Regards,

Gerald

–
Regards,

Gerald

Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help : https://help.launchpad.net/ListHelp

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–

Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049

9

Dear Jason,
It is a custom form but there is no JavaScript on it.

image

···

On Mar 24, 2017 20:17, “Jason Pickering” jason.p.pickering@gmail.com wrote:

Custom forms MAY work in dataset reports, but it depends. Are you getting any JavaScript errors in the dataset reports? Any server errors?
Are you using any custom JavaScript in your forms?

On Fri, Mar 24, 2017 at 9:56 AM, Dapo Adejumo dapo@baosystems.com wrote:

Hi Gerald,
Unfortunately custom forms are not properly handled in dataset reports. A work around will be to “print" the dataset report output to pdf using Chrome.
……………………….

**
Dapo Adejumo**

On 24 Mar 2017, at 14:46, Mohamed Bangura mbangs87@gmail.com wrote:

Dear Gerald,
Use mozilla firefox to extract the data.
Do Ctrl A,Ctrl C
Open your blank excel and do ctrl V.
Hope this helps.
On 3/24/17, gerald thomas gerald17006@gmail.com wrote:

Dear all,
Please i need your your help it is urgent.

On 3/23/17, gerald thomas gerald17006@gmail.com wrote:

Dear All,
I am having problems downloading Data Set report to excel or pdf. I am
using version 2.25. It is working on demo but not on my instance.
Please can someone help me with a fix.

–
Regards,

Gerald

–
Regards,

Gerald

Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help : https://help.launchpad.net/ListHelp

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More help : https://help.launchpad.net/ListHelp

–
Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049

10

Are there any errors in the browser console or the server when you execute the report?

image

···

On Mar 24, 2017 20:17, “Jason Pickering” jason.p.pickering@gmail.com wrote:

Custom forms MAY work in dataset reports, but it depends. Are you getting any JavaScript errors in the dataset reports? Any server errors?
Are you using any custom JavaScript in your forms?

On Fri, Mar 24, 2017 at 9:56 AM, Dapo Adejumo dapo@baosystems.com wrote:

Hi Gerald,
Unfortunately custom forms are not properly handled in dataset reports. A work around will be to “print" the dataset report output to pdf using Chrome.
……………………….

**
Dapo Adejumo**

On 24 Mar 2017, at 14:46, Mohamed Bangura mbangs87@gmail.com wrote:

Dear Gerald,
Use mozilla firefox to extract the data.
Do Ctrl A,Ctrl C
Open your blank excel and do ctrl V.
Hope this helps.
On 3/24/17, gerald thomas gerald17006@gmail.com wrote:

Dear all,
Please i need your your help it is urgent.

On 3/23/17, gerald thomas gerald17006@gmail.com wrote:

Dear All,
I am having problems downloading Data Set report to excel or pdf. I am
using version 2.25. It is working on demo but not on my instance.
Please can someone help me with a fix.

–
Regards,

Gerald

–
Regards,

Gerald

Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help : https://help.launchpad.net/ListHelp

Mailing list: https://launchpad.net/~dhis2-devs
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More help : https://help.launchpad.net/ListHelp

–
Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049

11

Dear Jason,
I am receiving a parse error when I execute the report

···

On Mar 24, 2017 22:05, “Jason Pickering” jason.p.pickering@gmail.com wrote:

Are there any errors in the browser console or the server when you execute the report?

On Fri, Mar 24, 2017, 18:02 gerald thomas gerald17006@gmail.com wrote:

Dear Jason,
It is a custom form but there is no JavaScript on it.

On Mar 24, 2017 20:17, “Jason Pickering” jason.p.pickering@gmail.com wrote:

Custom forms MAY work in dataset reports, but it depends. Are you getting any JavaScript errors in the dataset reports? Any server errors?
Are you using any custom JavaScript in your forms?

On Fri, Mar 24, 2017 at 9:56 AM, Dapo Adejumo dapo@baosystems.com wrote:

Hi Gerald,
Unfortunately custom forms are not properly handled in dataset reports. A work around will be to “print" the dataset report output to pdf using Chrome.
……………………….

**
Dapo Adejumo**

On 24 Mar 2017, at 14:46, Mohamed Bangura mbangs87@gmail.com wrote:

Dear Gerald,
Use mozilla firefox to extract the data.
Do Ctrl A,Ctrl C
Open your blank excel and do ctrl V.
Hope this helps.
On 3/24/17, gerald thomas gerald17006@gmail.com wrote:

Dear all,
Please i need your your help it is urgent.

On 3/23/17, gerald thomas gerald17006@gmail.com wrote:

Dear All,
I am having problems downloading Data Set report to excel or pdf. I am
using version 2.25. It is working on demo but not on my instance.
Please can someone help me with a fix.

–
Regards,

Gerald

–
Regards,

Gerald

Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help : https://help.launchpad.net/ListHelp

Mailing list: https://launchpad.net/~dhis2-devs
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More help : https://help.launchpad.net/ListHelp

–
Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049

12

Ok. Please post it.

This error likely results from invalid HTML in your data set report form.

···

On Mar 24, 2017 22:05, “Jason Pickering” jason.p.pickering@gmail.com wrote:

Are there any errors in the browser console or the server when you execute the report?

On Fri, Mar 24, 2017, 18:02 gerald thomas gerald17006@gmail.com wrote:

Dear Jason,
It is a custom form but there is no JavaScript on it.

On Mar 24, 2017 20:17, “Jason Pickering” jason.p.pickering@gmail.com wrote:

Custom forms MAY work in dataset reports, but it depends. Are you getting any JavaScript errors in the dataset reports? Any server errors?
Are you using any custom JavaScript in your forms?

On Fri, Mar 24, 2017 at 9:56 AM, Dapo Adejumo dapo@baosystems.com wrote:

Hi Gerald,
Unfortunately custom forms are not properly handled in dataset reports. A work around will be to “print" the dataset report output to pdf using Chrome.
……………………….

**
Dapo Adejumo**

On 24 Mar 2017, at 14:46, Mohamed Bangura mbangs87@gmail.com wrote:

Dear Gerald,
Use mozilla firefox to extract the data.
Do Ctrl A,Ctrl C
Open your blank excel and do ctrl V.
Hope this helps.
On 3/24/17, gerald thomas gerald17006@gmail.com wrote:

Dear all,
Please i need your your help it is urgent.

On 3/23/17, gerald thomas gerald17006@gmail.com wrote:

Dear All,
I am having problems downloading Data Set report to excel or pdf. I am
using version 2.25. It is working on demo but not on my instance.
Please can someone help me with a fix.

–
Regards,

Gerald

–
Regards,

Gerald

Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help : https://help.launchpad.net/ListHelp

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Post to : dhis2-devs@lists.launchpad.net

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More help : https://help.launchpad.net/ListHelp

–
Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049

13

Dear Jason,
The only error found during the data set report process:

https://sl.dhis2.org/hmis/api/dataStatistics [HTTP/1.1 201 Created 184ms]
XML Parsing Error: no root element found
Location: Sierra Leone HMIS

Browser console.txt (1.04 KB)

···

On 3/24/17, Jason Pickering <jason.p.pickering@gmail.com> wrote:

Ok. Please post it.

This error likely results from invalid HTML in your data set report form.

On Fri, Mar 24, 2017, 18:10 gerald thomas <gerald17006@gmail.com> wrote:

Dear Jason,
I am receiving a parse error when I execute the report

On Mar 24, 2017 22:05, "Jason Pickering" <jason.p.pickering@gmail.com> >> wrote:

Are there any errors in the browser console or the server when you
execute the report?

On Fri, Mar 24, 2017, 18:02 gerald thomas <gerald17006@gmail.com> wrote:

Dear Jason,
It is a custom form but there is no JavaScript on it.

On Mar 24, 2017 20:17, "Jason Pickering" <jason.p.pickering@gmail.com> >> wrote:

Custom forms MAY work in dataset reports, but it depends. Are you getting
any JavaScript errors in the dataset reports? Any server errors?
Are you using any custom JavaScript in your forms?

On Fri, Mar 24, 2017 at 9:56 AM, Dapo Adejumo <dapo@baosystems.com> >> wrote:

Hi Gerald,
Unfortunately custom forms are not properly handled in dataset reports. A
work around will be to “print" the dataset report output to pdf using
Chrome.
……………………….

*Dapo Adejumo*

On 24 Mar 2017, at 14:46, Mohamed Bangura <mbangs87@gmail.com> wrote:

Dear Gerald,
Use mozilla firefox to extract the data.
Do Ctrl A,Ctrl C
Open your blank excel and do ctrl V.
Hope this helps.
On 3/24/17, gerald thomas <gerald17006@gmail.com> wrote:

Dear all,
Please i need your your help it is urgent.

On 3/23/17, gerald thomas <gerald17006@gmail.com> wrote:

Dear All,
I am having problems downloading Data Set report to excel or pdf. I am
using version 2.25. It is working on demo but not on my instance.
Please can someone help me with a fix.

--
Regards,

Gerald

--
Regards,

Gerald

_______________________________________________
Mailing list: DHIS 2 developers in Launchpad
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : DHIS 2 developers in Launchpad
More help : ListHelp - Launchpad Help

_______________________________________________
Mailing list: DHIS 2 developers in Launchpad
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : DHIS 2 developers in Launchpad
More help : ListHelp - Launchpad Help

_______________________________________________
Mailing list: DHIS 2 developers in Launchpad
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : DHIS 2 developers in Launchpad
More help : ListHelp - Launchpad Help

--
Jason P. Pickering
email: jason.p.pickering@gmail.com
tel:+46764147049 <+46%2076%20414%2070%2049>

--
Regards,

Gerald

14

Hi Gerald,

Check the server logs when you make the API call below. There seems to be an error here.

https://sl.dhis2.org/hmis/api/dimensions/dataSet/UQGPrAQtDIV.json [HTTP/1.1 409 Conflict 435ms]

Regards,

Jason

···

On Sat, Mar 25, 2017, 05:01 gerald thomas gerald17006@gmail.com wrote:

Dear Jason,

The only error found during the data set report process:

https://sl.dhis2.org/hmis/api/dataStatistics [HTTP/1.1 201 Created 184ms]

XML Parsing Error: no root element found

Location: https://sl.dhis2.org/hmis/api/dataStatistics?eventType=DATA_SET_REPORT_VIEW&favorite=UQGPrAQtDIV

On 3/24/17, Jason Pickering jason.p.pickering@gmail.com wrote:

Ok. Please post it.

This error likely results from invalid HTML in your data set report form.

On Fri, Mar 24, 2017, 18:10 gerald thomas gerald17006@gmail.com wrote:

Dear Jason,

I am receiving a parse error when I execute the report

On Mar 24, 2017 22:05, “Jason Pickering” jason.p.pickering@gmail.com > > >> wrote:

Are there any errors in the browser console or the server when you

execute the report?

On Fri, Mar 24, 2017, 18:02 gerald thomas gerald17006@gmail.com wrote:

Dear Jason,

It is a custom form but there is no JavaScript on it.

On Mar 24, 2017 20:17, “Jason Pickering” jason.p.pickering@gmail.com > > >> wrote:

Custom forms MAY work in dataset reports, but it depends. Are you getting

any JavaScript errors in the dataset reports? Any server errors?

Are you using any custom JavaScript in your forms?

On Fri, Mar 24, 2017 at 9:56 AM, Dapo Adejumo dapo@baosystems.com > > >> wrote:

Hi Gerald,

Unfortunately custom forms are not properly handled in dataset reports. A

work around will be to “print" the dataset report output to pdf using

Chrome.

……………………….

Dapo Adejumo

On 24 Mar 2017, at 14:46, Mohamed Bangura mbangs87@gmail.com wrote:

Dear Gerald,

Use mozilla firefox to extract the data.

Do Ctrl A,Ctrl C

Open your blank excel and do ctrl V.

Hope this helps.

On 3/24/17, gerald thomas gerald17006@gmail.com wrote:

Dear all,

Please i need your your help it is urgent.

On 3/23/17, gerald thomas gerald17006@gmail.com wrote:

Dear All,

I am having problems downloading Data Set report to excel or pdf. I am

using version 2.25. It is working on demo but not on my instance.

Please can someone help me with a fix.

–

Regards,

Gerald

–

Regards,

Gerald

Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

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More help : https://help.launchpad.net/ListHelp

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Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

–

Jason P. Pickering

email: jason.p.pickering@gmail.com

tel:+46764147049 <+46%2076%20414%2070%2049>

–

Regards,

Gerald

15

Dear Jason,
Please find the attached error.

image

···

On 3/25/17, Jason Pickering <jason.p.pickering@gmail.com> wrote:

Hi Gerald,
Check the server logs when you make the API call below. There seems to be
an error here.

https://sl.dhis2.org/hmis/api/dimensions/dataSet/UQGPrAQtDIV.json [HTTP/1.1
409 Conflict 435ms]

Regards,
Jason

On Sat, Mar 25, 2017, 05:01 gerald thomas <gerald17006@gmail.com> wrote:

Dear Jason,
The only error found during the data set report process:

Sierra Leone HMIS [HTTP/1.1 201 Created 184ms]
XML Parsing Error: no root element found
Location:
Sierra Leone HMIS

On 3/24/17, Jason Pickering <jason.p.pickering@gmail.com> wrote:
> Ok. Please post it.
>
> This error likely results from invalid HTML in your data set report
> form.
>
> On Fri, Mar 24, 2017, 18:10 gerald thomas <gerald17006@gmail.com> >> > wrote:
>
>> Dear Jason,
>> I am receiving a parse error when I execute the report
>>
>> On Mar 24, 2017 22:05, "Jason Pickering" <jason.p.pickering@gmail.com> >> >> wrote:
>>
>> Are there any errors in the browser console or the server when you
>> execute the report?
>>
>> On Fri, Mar 24, 2017, 18:02 gerald thomas <gerald17006@gmail.com> >> wrote:
>>
>> Dear Jason,
>> It is a custom form but there is no JavaScript on it.
>>
>>
>> On Mar 24, 2017 20:17, "Jason Pickering" <jason.p.pickering@gmail.com> >> >> wrote:
>>
>> Custom forms MAY work in dataset reports, but it depends. Are you
getting
>> any JavaScript errors in the dataset reports? Any server errors?
>> Are you using any custom JavaScript in your forms?
>>
>> On Fri, Mar 24, 2017 at 9:56 AM, Dapo Adejumo <dapo@baosystems.com> >> >> wrote:
>>
>> Hi Gerald,
>> Unfortunately custom forms are not properly handled in dataset
>> reports.
A
>> work around will be to “print" the dataset report output to pdf using
>> Chrome.
>> ……………………….
>>
>>
>>
>> *Dapo Adejumo*
>>
>> On 24 Mar 2017, at 14:46, Mohamed Bangura <mbangs87@gmail.com> wrote:
>>
>> Dear Gerald,
>> Use mozilla firefox to extract the data.
>> Do Ctrl A,Ctrl C
>> Open your blank excel and do ctrl V.
>> Hope this helps.
>> On 3/24/17, gerald thomas <gerald17006@gmail.com> wrote:
>>
>> Dear all,
>> Please i need your your help it is urgent.
>>
>> On 3/23/17, gerald thomas <gerald17006@gmail.com> wrote:
>>
>> Dear All,
>> I am having problems downloading Data Set report to excel or pdf. I am
>> using version 2.25. It is working on demo but not on my instance.
>> Please can someone help me with a fix.
>>
>> --
>> Regards,
>>
>> Gerald
>>
>>
>>
>> --
>> Regards,
>>
>> Gerald
>>
>> _______________________________________________
>> Mailing list: DHIS 2 developers in Launchpad
>> Post to : dhis2-devs@lists.launchpad.net
>> Unsubscribe : DHIS 2 developers in Launchpad
>> More help : ListHelp - Launchpad Help
>>
>>
>> _______________________________________________
>> Mailing list: DHIS 2 developers in Launchpad
>> Post to : dhis2-devs@lists.launchpad.net
>> Unsubscribe : DHIS 2 developers in Launchpad
>> More help : ListHelp - Launchpad Help
>>
>>
>>
>> _______________________________________________
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>> Jason P. Pickering
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--
Regards,

Gerald

--
Regards,

Gerald