Data entry forms without data

Dear all,

I have a strange issue, I can see data in pivot tables but the same data does not appear in data entry forms. Can someone tell me when this happen?

Kind regards,

Joao

image

I have seen the same phenomenon. Which version of DHIS?

image

···

On 17 Apr 2015 13:53, “Joao Mazuze” Joao_Mazuze@chasssmt.com wrote:

Dear all,

I have a strange issue, I can see data in pivot tables but the same data does not appear in data entry forms. Can someone tell me when this happen?

Kind regards,

Joao


João Gabriel Mazuze

National Database Manager

Projecto CHASS-SMT

Abt Associates Inc.

Av. Marginal, 4067

Cidade de Maputo, Moçambique

Fax: (+ 258) 21486767

Tel: (+ 258) 21493525/6/8

Cell: (+258) 82 4236279

www.chasssmt.com

Description: Description: Description: Description: Description: Description: Description: Description: Description: Logotipo CHASS-SMT

  • Somos um projecto financiado pelo PEPFAR-II, através da USAID, para reforçar o Sistema de Saúde das Provincias de Sofala, Manica e Tete. Pretendemos melhorar a ligação e integração do HIV com os Cuidados Primários de Saúde e outros a ele relacionados em coordenação com as Direcções Provinciais de Saúde e outros parceiros. Através do projecto CHASS-SMT, o Governo Americano apoia o Governo Moçambicano na melhoria da qualidade dos Serviços de Saúde no país.*

This message may contain privileged and confidential information intended solely for the addressee. Please do not read, disseminate or copy it unless you are the intended recipient. If this message has been received in error, we kindly ask that you notify the sender immediately by return email and delete all copies of the message from your system.


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Hi,

I am using version 2.18,

cheers

image

···

On 17 Apr 2015 13:53, “Joao Mazuze” Joao_Mazuze@chasssmt.com wrote:

Dear all,

I have a strange issue, I can see data in pivot tables but the same data does not appear in data entry forms. Can someone tell me when this happen?

Kind regards,

Joao


João Gabriel Mazuze

National Database Manager

Projecto CHASS-SMT

Abt Associates Inc.

Av. Marginal, 4067

Cidade de Maputo, Moçambique

Fax: (+ 258) 21486767

Tel: (+ 258) 21493525/6/8

Cell: (+258) 82 4236279

www.chasssmt.com

  • Somos um projecto financiado pelo PEPFAR-II, através da USAID, para reforçar o Sistema de Saúde das Provincias de Sofala, Manica e Tete. Pretendemos melhorar a ligação e integração do HIV com os Cuidados Primários de Saúde e outros a ele relacionados em coordenação com as Direcções Provinciais de Saúde e outros parceiros. Através do projecto CHASS-SMT, o Governo Americano apoia o Governo Moçambicano na melhoria da qualidade dos Serviços de Saúde no país.*

This message may contain privileged and confidential information intended solely for the addressee. Please do not read, disseminate or copy it unless you are the intended recipient. If this message has been received in error, we kindly ask that you notify the sender immediately by return email and delete all copies of the message from your system.


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Hi Joao,

Remember DHIS2 aggregates at any level for OUs below. Are you aggregating at a higher level or?

If you are, you need to check on the Ordunits below. Also if a dataset was assigned to an Org Units and removed after data entry, data will still be available for analysis.

Regards

Prosper

image

···

On Fri, Apr 17, 2015 at 9:53 AM, Joao Mazuze Joao_Mazuze@chasssmt.com wrote:

Dear all,

I have a strange issue, I can see data in pivot tables but the same data does not appear in data entry forms. Can someone tell me when this happen?

Kind regards,

Joao


João Gabriel Mazuze

National Database Manager

Projecto CHASS-SMT

Abt Associates Inc.

Av. Marginal, 4067

Cidade de Maputo, Moçambique

Fax: (+ 258) 21486767

Tel: (+ 258) 21493525/6/8

Cell: (+258) 82 4236279

www.chasssmt.com

  • Somos um projecto financiado pelo PEPFAR-II, através da USAID, para reforçar o Sistema de Saúde das Provincias de Sofala, Manica e Tete. Pretendemos melhorar a ligação e integração do HIV com os Cuidados Primários de Saúde e outros a ele relacionados em coordenação com as Direcções Provinciais de Saúde e outros parceiros. Através do projecto CHASS-SMT, o Governo Americano apoia o Governo Moçambicano na melhoria da qualidade dos Serviços de Saúde no país.*

This message may contain privileged and confidential information intended solely for the addressee. Please do not read, disseminate or copy it unless you are the intended recipient. If this message has been received in error, we kindly ask that you notify the sender immediately by return email and delete all copies of the message from your system.


Mailing list: https://launchpad.net/~dhis2-users

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Prosper Behumbiize, MPH
Phone: +256 414 320076
Cell: +256 772 139037
+256 752 751776

I have observed cases where I enter data for a month, switch to another month or orgunit, and then go back. Nothing then shows up, even though the data is there in the database. It is very strange…perhaps something to do with the caching?

image

···

On Fri, Apr 17, 2015 at 2:23 PM, Prosper BT ptb3000@gmail.com wrote:

Hi Joao,

Remember DHIS2 aggregates at any level for OUs below. Are you aggregating at a higher level or?

If you are, you need to check on the Ordunits below. Also if a dataset was assigned to an Org Units and removed after data entry, data will still be available for analysis.

Regards

Prosper


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

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On Fri, Apr 17, 2015 at 9:53 AM, Joao Mazuze Joao_Mazuze@chasssmt.com wrote:

Dear all,

I have a strange issue, I can see data in pivot tables but the same data does not appear in data entry forms. Can someone tell me when this happen?

Kind regards,

Joao


João Gabriel Mazuze

National Database Manager

Projecto CHASS-SMT

Abt Associates Inc.

Av. Marginal, 4067

Cidade de Maputo, Moçambique

Fax: (+ 258) 21486767

Tel: (+ 258) 21493525/6/8

Cell: (+258) 82 4236279

www.chasssmt.com

  • Somos um projecto financiado pelo PEPFAR-II, através da USAID, para reforçar o Sistema de Saúde das Provincias de Sofala, Manica e Tete. Pretendemos melhorar a ligação e integração do HIV com os Cuidados Primários de Saúde e outros a ele relacionados em coordenação com as Direcções Provinciais de Saúde e outros parceiros. Através do projecto CHASS-SMT, o Governo Americano apoia o Governo Moçambicano na melhoria da qualidade dos Serviços de Saúde no país.*

This message may contain privileged and confidential information intended solely for the addressee. Please do not read, disseminate or copy it unless you are the intended recipient. If this message has been received in error, we kindly ask that you notify the sender immediately by return email and delete all copies of the message from your system.


Mailing list: https://launchpad.net/~dhis2-users

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Prosper Behumbiize, MPH
Phone: +256 414 320076
Cell: +256 772 139037
+256 752 751776

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Hi Knuth,

How did you solve this issue?

Kind regards,

Joao

image

···

I have observed cases where I enter data for a month, switch to another month or orgunit, and then go back. Nothing then shows up, even though the data is there in the database. It is very strange…perhaps something to do with the caching?

On Fri, Apr 17, 2015 at 2:23 PM, Prosper BT ptb3000@gmail.com wrote:

Hi Joao,

Remember DHIS2 aggregates at any level for OUs below. Are you aggregating at a higher level or?

If you are, you need to check on the Ordunits below. Also if a dataset was assigned to an Org Units and removed after data entry, data will still be available for analysis.

Regards

Prosper

On Fri, Apr 17, 2015 at 9:53 AM, Joao Mazuze Joao_Mazuze@chasssmt.com wrote:

Dear all,

I have a strange issue, I can see data in pivot tables but the same data does not appear in data entry forms. Can someone tell me when this happen?

Kind regards,

Joao


João Gabriel Mazuze

National Database Manager

Projecto CHASS-SMT

Abt Associates Inc.

Av. Marginal, 4067

Cidade de Maputo, Moçambique

Fax: (+ 258) 21486767

Tel: (+ 258) 21493525/6/8

Cell: (+258) 82 4236279

www.chasssmt.com

  • Somos um projecto financiado pelo PEPFAR-II, através da USAID, para reforçar o Sistema de Saúde das Provincias de Sofala, Manica e Tete. Pretendemos melhorar a ligação e integração do HIV com os Cuidados Primários de Saúde e outros a ele relacionados em coordenação com as Direcções Provinciais de Saúde e outros parceiros. Através do projecto CHASS-SMT, o Governo Americano apoia o Governo Moçambicano na melhoria da qualidade dos Serviços de Saúde no país.*

This message may contain privileged and confidential information intended solely for the addressee. Please do not read, disseminate or copy it unless you are the intended recipient. If this message has been received in error, we kindly ask that you notify the sender immediately by return email and delete all copies of the message from your system.


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Prosper Behumbiize, MPH

Phone: +256 414 320076

Cell: +256 772 139037

                 +256 752 751776

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Did you recently upgrade? Had Similar problem after upgrading to 2.18

All users affected or only less privileged?

···

On Apr 17, 2015 8:53 AM, “Joao Mazuze” Joao_Mazuze@chasssmt.com wrote:

Dear all,

I have a strange issue, I can see data in pivot tables but the same data does not appear in data entry forms. Can someone tell me when this happen?

Kind regards,

Joao


João Gabriel Mazuze

National Database Manager

Projecto CHASS-SMT

Abt Associates Inc.

Av. Marginal, 4067

Cidade de Maputo, Moçambique

Fax: (+ 258) 21486767

Tel: (+ 258) 21493525/6/8

Cell: (+258) 82 4236279

www.chasssmt.com

Somos um projecto financiado pelo PEPFAR-II, através da USAID, para reforçar o Sistema de Saúde das Provincias de Sofala, Manica e Tete. Pretendemos melhorar a ligação e integração do HIV com os Cuidados Primários de Saúde e outros a ele relacionados em coordenação com as Direcções Provinciais de Saúde e outros parceiros. Através do projecto CHASS-SMT, o Governo Americano apoia o Governo Moçambicano na melhoria da qualidade dos Serviços de Saúde no país.


This message may contain privileged and confidential information intended solely for the addressee. Please do not read, disseminate or copy it unless you are the intended recipient. If this message has been received in error, we kindly ask that you notify the sender immediately by return email and delete all copies of the message from your system.


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

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No,

I did not upgraded recently, and this affected all users.

Regards,

Joao

I think I saw this with DHIS2 Live 2.18, which I was just testing briefly. Which version are you using?

image

···

On Sat, Apr 18, 2015 at 12:15 AM, Joao Mazuze Joao_Mazuze@chasssmt.com wrote:

Hi Knuth,

How did you solve this issue?

Kind regards,

Joao

From: Knut Staring [mailto:knutst@gmail.com]

Sent: 17 April 2015 09:29

To: Prosper BT

Cc: Joao Mazuze; dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] Data entry forms without data

I have observed cases where I enter data for a month, switch to another month or orgunit, and then go back. Nothing then shows up, even though the data is there in the database. It is very strange…perhaps something to do with the caching?

On Fri, Apr 17, 2015 at 2:23 PM, Prosper BT ptb3000@gmail.com wrote:

Hi Joao,

Remember DHIS2 aggregates at any level for OUs below. Are you aggregating at a higher level or?

If you are, you need to check on the Ordunits below. Also if a dataset was assigned to an Org Units and removed after data entry, data will still be available for analysis.

Regards

Prosper

On Fri, Apr 17, 2015 at 9:53 AM, Joao Mazuze Joao_Mazuze@chasssmt.com wrote:

Dear all,

I have a strange issue, I can see data in pivot tables but the same data does not appear in data entry forms. Can someone tell me when this happen?

Kind regards,

Joao


João Gabriel Mazuze

National Database Manager

Projecto CHASS-SMT

Abt Associates Inc.

Av. Marginal, 4067

Cidade de Maputo, Moçambique

Fax: (+ 258) 21486767

Tel: (+ 258) 21493525/6/8

Cell: (+258) 82 4236279

www.chasssmt.com

  • Somos um projecto financiado pelo PEPFAR-II, através da USAID, para reforçar o Sistema de Saúde das Provincias de Sofala, Manica e Tete. Pretendemos melhorar a ligação e integração do HIV com os Cuidados Primários de Saúde e outros a ele relacionados em coordenação com as Direcções Provinciais de Saúde e outros parceiros. Através do projecto CHASS-SMT, o Governo Americano apoia o Governo Moçambicano na melhoria da qualidade dos Serviços de Saúde no país.*

This message may contain privileged and confidential information intended solely for the addressee. Please do not read, disseminate or copy it unless you are the intended recipient. If this message has been received in error, we kindly ask that you notify the sender immediately by return email and delete all copies of the message from your system.


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Prosper Behumbiize, MPH

Phone: +256 414 320076

Cell: +256 772 139037

                 +256 752 751776

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org


This message may contain privileged and confidential information intended solely for the addressee. Please do not read, disseminate or copy it unless you are the intended recipient. If this message has been received in error, we kindly ask that you notify the sender immediately by return email and delete all copies of the message from your system.

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Check publicaccess rw----- what does it have

image

···

On Sat, Apr 18, 2015 at 12:15 AM, Joao Mazuze Joao_Mazuze@chasssmt.com wrote:

Hi Knuth,

How did you solve this issue?

Kind regards,

Joao

From: Knut Staring [mailto:knutst@gmail.com]

Sent: 17 April 2015 09:29

To: Prosper BT

Cc: Joao Mazuze; dhis2-users@lists.launchpad.net

Subject: Re: [Dhis2-users] Data entry forms without data

I have observed cases where I enter data for a month, switch to another month or orgunit, and then go back. Nothing then shows up, even though the data is there in the database. It is very strange…perhaps something to do with the caching?

On Fri, Apr 17, 2015 at 2:23 PM, Prosper BT ptb3000@gmail.com wrote:

Hi Joao,

Remember DHIS2 aggregates at any level for OUs below. Are you aggregating at a higher level or?

If you are, you need to check on the Ordunits below. Also if a dataset was assigned to an Org Units and removed after data entry, data will still be available for analysis.

Regards

Prosper

On Fri, Apr 17, 2015 at 9:53 AM, Joao Mazuze Joao_Mazuze@chasssmt.com wrote:

Dear all,

I have a strange issue, I can see data in pivot tables but the same data does not appear in data entry forms. Can someone tell me when this happen?

Kind regards,

Joao


João Gabriel Mazuze

National Database Manager

Projecto CHASS-SMT

Abt Associates Inc.

Av. Marginal, 4067

Cidade de Maputo, Moçambique

Fax: (+ 258) 21486767

Tel: (+ 258) 21493525/6/8

Cell: (+258) 82 4236279

www.chasssmt.com

  • Somos um projecto financiado pelo PEPFAR-II, através da USAID, para reforçar o Sistema de Saúde das Provincias de Sofala, Manica e Tete. Pretendemos melhorar a ligação e integração do HIV com os Cuidados Primários de Saúde e outros a ele relacionados em coordenação com as Direcções Provinciais de Saúde e outros parceiros. Através do projecto CHASS-SMT, o Governo Americano apoia o Governo Moçambicano na melhoria da qualidade dos Serviços de Saúde no país.*

This message may contain privileged and confidential information intended solely for the addressee. Please do not read, disseminate or copy it unless you are the intended recipient. If this message has been received in error, we kindly ask that you notify the sender immediately by return email and delete all copies of the message from your system.


Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

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Prosper Behumbiize, MPH

Phone: +256 414 320076

Cell: +256 772 139037

                 +256 752 751776

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org


This message may contain privileged and confidential information intended solely for the addressee. Please do not read, disseminate or copy it unless you are the intended recipient. If this message has been received in error, we kindly ask that you notify the sender immediately by return email and delete all copies of the message from your system.


Knut Staring

Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org

Hi Knut,

How did you resolve this issue? DHIS2 2.38

Hi @Kimonye

Welcome to the community. The topic discussion you posted in is from 2015 and major changes have happened. Would you kindly create a new topic explaining the issue you are facing. Which app are you using? The Data Entry app?

If the data is not showing then please try the following step by step:

  1. Data Administration app → Maintenance → Clear application cache, reload apps
  2. Data Administration app → Analytics Tables → Start Export
  3. Clear browser cache [might require several methods] but to make sure it’s not a cache issue perform the step below
  4. Login to the instance from your browser’s Guest mode Browse Chrome as a guest - Computer - Google Chrome Help

If the errors are not gone, please open the Network tab and Console in your DevTools (F12 → Network) before you open the dataset and then check for errors in red text that could help us understand why data is not appearing, select each error if there are any and take a screenshot - better if you include both request and response. Additionally, please share the complete Catalina.out log (without sensitive/authentication info) so we could double check there are no other errors.

In your new topic post please include all the requested info above.

Thank you!

1 Like

This is a post from 2015. Major changes have happened. If you are facing a similar issue in any of the latest versions of dhis2 please create a new topic post.

Thank you for your understanding!