Data Entry form

Support - Assistance technique
1

Hello,

Whenever go to data entry form and chose one of my form it start loading and
stays the same loading

I am attaching screen shoot

Can I any help please

Thanks

image

2

Hi Nami,

Sometimes it sounds stupid to ask an expert to clear cache in such situation but if you havent done so, try clearing the cache first.

If symptoms persist check on the user roles whether the user role is assigned data entry and the particular datasets.

Regards

···

On Wed, Dec 10, 2014 at 9:31 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello,

Whenever go to data entry form and chose one of my form it start loading and

stays the same loading

I am attaching screen shoot

Can I any help please

Thanks

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

–

Prosper Behumbiize, MPH
Phone: +256 414 320076
Cell: +256 772 139037
+256 752 751776

3

Hi,

which DHIS version is this? Try downloading the latest 2.17 stable version from dhis2.org, we have done some fixes to make form loading more robust.

Lars

···

On Wed, Dec 10, 2014 at 9:40 AM, Prosper BT ptb3000@gmail.com wrote:

Hi Nami,

Sometimes it sounds stupid to ask an expert to clear cache in such situation but if you havent done so, try clearing the cache first.

If symptoms persist check on the user roles whether the user role is assigned data entry and the particular datasets.

Regards

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

On Wed, Dec 10, 2014 at 9:31 AM, Nami Ghadri nami_ghadri@hotmail.com wrote:

Hello,

Whenever go to data entry form and chose one of my form it start loading and

stays the same loading

I am attaching screen shoot

Can I any help please

Thanks

Mailing list: https://launchpad.net/~dhis2-users

Post to : dhis2-users@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-users

More help : https://help.launchpad.net/ListHelp

Prosper Behumbiize, MPH
Phone: +256 414 320076
Cell: +256 772 139037
+256 752 751776

–

4

Yes I am using 2.17 version and I reset the browser to its default setting and problem solved

Regards,

···

From: Lars Helge Øverland [mailto:larshelge@gmail.com]
Sent: Wednesday, December 10, 2014 11:07 AM
To: Prosper BT
Cc: Nami Ghadri; dhis2-users@lists.launchpad.net
Subject: Re: [Dhis2-users] Data Entry form

Hi,

which DHIS version is this? Try downloading the latest 2.17 stable version from dhis2.org, we have done some fixes to make form loading more robust.

Lars

On Wed, Dec 10, 2014 at 9:40 AM, Prosper BT <ptb3000@gmail.com> wrote:

Hi Nami,

Sometimes it sounds stupid to ask an expert to clear cache in such situation but if you havent done so, try clearing the cache first.

If symptoms persist check on the user roles whether the user role is assigned data entry and the particular datasets.

Regards

On Wed, Dec 10, 2014 at 9:31 AM, Nami Ghadri <nami_ghadri@hotmail.com> wrote:

Hello,

Whenever go to data entry form and chose one of my form it start loading and
stays the same loading

I am attaching screen shoot

Can I any help please

Thanks

_______________________________________________
Mailing list: DHIS 2 Users in Launchpad
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : DHIS 2 Users in Launchpad
More help : https://help.launchpad.net/ListHelp

--

Prosper Behumbiize, MPH
Phone: +256 414 320076
Cell: +256 772 139037 <tel:%2B256%20772%20139037>

                     +256 752 751776 <tel:%2B256%20752%20751776>
                    
_______________________________________________
Mailing list: DHIS 2 Users in Launchpad
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : DHIS 2 Users in Launchpad
More help : https://help.launchpad.net/ListHelp