Data Entry App: Organizational Unit Tree Issue

[Gassim (AL-Gassim Sharaf Addin)]

Thanks!

@Tinashe_Pisira

From my side, I am also unable to drill down to the district facilities using the OU tree. I can only access the facilities through the search function.

Could you check the configuration for your user? Are these OUs also assigned to your user for data capture and maintenance?

@Tinashe_Pisira

The sharing settings is okay i have checked

Interesting! If we role out the sharing settings then we will need to check everything else. Could you test clearing the application cache and reloading apps from Maintenance in Data Administration app? I would also test some of the other options especially the OU related ones and then run the resource tables.

@Tinashe_Pisira

Data Entry Version 101.0.20 installed

Good to know that the app is the latest version

@Tinashe_Pisira

DHIS2 Version 2.40.4.1

Is there a chance to run an update because there’s been quite a number of fixes in the latest patch releases patch-releases . For 2.40, currently, the latest is 2.40.8.2: DHIS2 patch release 2.40.8.2 is now available - [HOTFIX]