Customized Forms No Longer Available to Users

Support - Assistance technique
1

Hi all,

I have an issue where customized forms are no longer available to users in the Data Entry app, except for the superuser. Regular users can only see the default/section forms.

We recently upgraded to version 2.40.5, and these datasets were accessible to users even after the upgrade, but suddenly, they are no longer available.
Please assist!

2

Refresh your data to move on

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3

I’m not sure I understand you .

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4

Hi Linea,
If a superuser can see the custom forms but a regular user can’t it sounds like an issue with sharing on the custom form. Are you able to check the sharing setting of the form via the api and see if there is anything set there?

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