Connect to DHIS2 with slow internet connection

Support - Assistance technique
1

Hi All,

I am just wondering if, in addition to the database memory tuning of DHIS2, is there an additional parameter to check in the server to allow the users of “DHIS2 data capture” to log in and download datasets and then send the entered data easily even with slow internet connection? Sometimes they could not log into the server, sometimes after logging in, there is only a message “swipe to update”.

Thank you for your support,

Regards,

Tantely.

This message and its attachments are confidential and solely for the intended recipients. If received in error, please delete them and notify the sender via reply e-mail immediately.

2

Hi Tantely,

We are minimizing amount of internet traffic used both for downloads and uploads in android apps (so there is no need to have special parameters). However, problems with logging-in and getting datasets from server, can be related to configuration on the server side:

  • Please, check if the version of android app is compatible with DHIS 2 server.

  • Have you tried to use app with stable internet connection?

  • Did you manage to get datasets from server? If not, most likely user who is logged in does not have access at least to one organization unit with dataset assigned to current user.

Best regards,

···

—

Araz Abishov,

Android developer, DHIS 2

University of Oslo

https://www.dhis2.org/

On July 21, 2016 at 2:18:26 PM, Raminosoa Rabemanantsoa, Tantely (traminosoa@mikolo.org) wrote:

Hi All,

I am just wondering if, in addition to the database memory tuning of DHIS2, is there an additional parameter to check in the server to allow the users of “DHIS2 data capture” to log in and download datasets and then send the entered data easily even with slow internet connection? Sometimes they could not log into the server, sometimes after logging in, there is only a message “swipe to update”.

Thank you for your support,

Regards,

Tantely.

This message and its attachments are confidential and solely for the intended recipients. If received in error, please delete them and notify the sender via reply e-mail immediately.*

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