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1

Hi

We’re currently testing the upgrade of a Tracker implementation, from version 2.37.9 to version 2.39.5
When comparing numbers (from indicators) on Data Visualizer from the 2 versions, we found that on version 2.39.5 the numbers were lower than the original on version 2.37.9.
On a quick analysis, we found that the lower numbers were due to Not Completed events. It seems that events that were Not Completed are skipped out on analytics on version 2.39.6.
I was looking for documentation to base this finding, but could not find any.
So, I would like to know if this is the situation on newer versions, that Not Completed events are skipped out of analytics, and where can I find the documentation to refer to.

Best regards

2

Hi @joao.machiana

I have not found an explanation to this either. Could you run the analytics tables export and share the log from the export as well as the Catalina.out log (without sensitive /authentication info) ?

Thank you!