Changing username

Implementation - Implémentation
1

Hello community,
We are using emails as usernames for our DHIS2 instance. Users are reporting changes to their emails. I am not able to change the usernames in the users app. Does this mean I need to create a new account with the correct email and disable the old account?
Appreciate any guidance on the best approach for managing these types of situations.
Best,
Monica

2

Hi Monica (@MELB)

I think that in this case the best way to solve this is by “replicating” an account and giving it a username with the new email address.

I hope this helps! Please explain further if the suggested solution above doesn’t work.

Thanks!

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3

Thank you Al Gassim,
This is what we thought we had to do. I guess we would just disable the username with outdated email address. We were hoping changing username would be an option.
Thanks

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4

You could also try updating it from the backend database directly and test whether it’s not breaking anything. Not officially recommended i guess, but worth trying perhaps

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5

Thank you all. We have gone with the safer option of replicating user with correct email and disabling the user with incorrect email.

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