Can't open About page

Support - Assistance technique
1

Hi all,

In DHIS2 2.33.2, I try to open About page, but it’s just a blank page with error message in console log.
See screenshot:

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It’s working fine on play.dhis2.org/2.33.2

If anyone knows how to fix please share with us.

Thanks!

1 Like
2

Hi @em.hispvietnam,

Thanks for reporting your issue.

I see that @Calle_Hedberg and @Timothy_Harding1 had the same issue and reported it on JIRA:
https://jira.dhis2.org/browse/DHIS2-8291
https://jira.dhis2.org/browse/DHIS2-7619

and @taufiqhs and others have had the issue too: RangeError: Invalid Time Value - #5 by jomutsani

I am guessing the reason we cannot reproduce it on the play servers are because those reset every 24 hours.

I’ll follow up with the dev team and report back.

Karoline

3

Hi all,

Happy to let you know that a fix for this issue has been merged into all supported versions in DHIS2 and so the About page should load fine in upcoming patch releases.

Thanks @hendrik!

Best regards,
Karoline

1 Like
4

Hi, I’m experiencing this issue on one of my 2.33.4 installations. The other is fine.
I was experiencing it on 2.32 on the same installation as well.

5

Hi @Edward_Robinson,

Thanks for raising this, I had my colleague @Gintare retest it to make sure the issue hadn’t reoccurred, but everything worked fine for her.

Could it be a different reason (that leads to the same issue?) What kind of console error do you get?

Best regards,
Karoline

6

Hi, We get the following:

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Let me know if there’s anything more I can do this end?
Regards
Ed

EDIT
It appears that it’s the fourth iteration of line 69383 that it fails. It returns the following for the prior 3 before the fourth produces an error:

May 20 2020 19:16:48 GMT+0200 (South Africa) (buildTime?)
May 28 2020 10:52:58 GMT+0200 (South Africa) (serverDate?)
May 28 2020 00:00:00 GMT+0200 (South Africa) (lastAnalyticsTableSuccess?)
?? Invalid Date - I think this is lastSystemMonitoringSuccess

Array e successfully populates until lastSystemMonitoringSuccess
0: {label: “Web API”, value: {…}}
1: {label: “Current user”, value: “myusername”}
2: {label: “Version”, value: “2.33.4”}
3: {label: “Build revision”, value: “ba0e775”}
4: {label: “Build date”, value: “May 20, 2020, 19:16”}
5: {label: “Jasper reports version”, value: “6.3.1”}
6: {label: “User agent”, value: “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWeb…Chrome/83.0.4103.61 Safari/537.36 Edg/83.0.478.37”}
7: {label: “Server date”, value: “May 28, 2020, 11:15”}
8: {label: “Last analytics table generation”, value: “May 28, 2020, 24:00”}
9: {label: “Time since last analytics table generation”, value: “11 h, 15 m, 46 s”}
10: {label: “Last analytics table runtime”, value: “31 s”}
11: {label: “Environment variable”, value: “DHIS2_HOME”}
12: {label: “System ID”, value: “mysystemid”}