Dear DHIS2 team, I am working on doing analysis/extract data set /from DHIS2 system version 2.29 but when I event export the data no data can extracted and 0MB but thier is data that collected can generate report using pivot tabel and event report and also I would like to change platform to local disk from cloud ,How can I change ? Thanks for your usual support , Betelhem

Hi @Betelhem_simachew , [image] Betelhem simachew: I am working on doing analysis/extract data set /from DHIS2 system version 2.29 but when I event export the data no data can extracted and 0MB but thier is data that collected can generate report using pivot tabel and event report Please try to clear the cache as well as run the tables analytics export. Are you seeing any errors in the Cata…

HI Al-Gassim, Thanks for your support but I run table analytics and clean cache but no change on the output and no eror .is thier any way to do analysis ? Thanks, Betty

Thank you @Betelhem_simachew ! We’d need more info to know why this is happening. Would you please share the Catalina.out log (without the sensitive info)? Also please check in the Network tab (F12 > Network) if there are any errors.

Hi Gassim, I did run analytics table and their is no change on the output ,there is no any error in the catalina outlook Thanks, Betelem I run analytic

Okay thanks @Betelhem_simachew ! So you can retrieve the data using Data Visualizer app and the Event Reports app, but you can’t export the data. [image] Betelhem simachew: can generate report using pivot tabel and event report May I ask you to provide the steps you are using to export the data? It might have been a bug in 2.29 where the downloaded file was 0MB like you mentioned but 2.29 i…

@Betelhem_simachew I’ve had issues with exporting metadata in CSV format through import/export app and also through the api endpoint. If you’ve somehow found anway around this, I would very much appreciated if you can share updates. Although I should also add that it’s only on a particular instance (2.38) that I sometimes have this issue and when this happens I’m able to export in json format jus…

I followed the following step ,I went to the app menu and selected export import then select event report then select the organization unit and program then select export button . Those are what I follow the steps kassim Thanks, Betty

@Betelhem_simachew I’m sorry I’m not able to reproduce this issue on any of the latest and supported dhis2 versions. I tried to reproduce this on 2.35 but I’m still able to download in all formats.

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