Can't access the configuration options in the Data Exchange App

Support - Assistance technique
1

I am trying to access the Data Exchange app at DHIS 2 Demo - Sierra Leone, but the configuration button is not visible. However, when I install the app on my own instance, the configuration button appears.

What could be causing this issue?

Additionally, I am unable to update the Superuser role.

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@Gassim @Olav

2

The admin user on the demo site has a somewhat restricted set of permissions. That is why you are not able to see the configuration option.

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3

Hi @arnold .

As mentioned, the admin roles are limited, but you should be able to update the admin user’s permissions and then see the configuration options in data exchange app.

When logged in with admin user:

  1. open the Users app
  2. Select User roles
  3. Open Superuser role
  4. Click the authorities for adding/deleting data exchange

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Depending on the version, you might get logged out after making this update, but the authorities should update (you can verify by opening the Superuser role again).

Once this is done, you should be able to see the configurations button.

Let us know if you have any issues. We’ll look into updating the permissions in the database to avoid this problem in the future.

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