Cannot register an event

Support - Assistance technique
1

Hi,

Version: 2.24,

Build d4a9806,

Build date: 2016-11-16 06:20

Using the tracker capture App, while trying to save an event the following error message shows on screen “ Error in registration’

Attached is the logs. Could you please help with what the error messages means and a possible fix

Brent Williams

cid:image001.png@01CE610B.93E5D290

Project Implementation
Health Information Systems Program (HISP) - SA

mom_s_log.txt (628 KB)

···

e-mail: brent@hisp.org
**Mobile: ** 071 542 9140

Skype: brent.williams267
**Web: ** http://www.hisp.org

This message and any attachments are subject to a disclaimer published at http://www.hisp.org/policies.html#comms_disclaimer. Please read the disclaimer before opening any attachment or taking any other action in terms of this electronic transmission. If you cannot access the disclaimer, kindly send an email to disclaimer@hisp.org and a copy will be provided to you. By replying to this e-mail or opening any attachment you agree to be bound by the provisions of the disclaimer.

2

Hi Brent,

This, I think, is related to the other bug we just responded. See “Bug in the last build of 2.25 when registering a tracked entity in any program”…

image

···

On Wed, Nov 16, 2016 at 11:57 AM, Brent Williams brent@hisp.org wrote:

Hi,

Version: 2.24,

Build d4a9806,

Build date: 2016-11-16 06:20

Using the tracker capture App, while trying to save an event the following error message shows on screen “ Error in registration’

Attached is the logs. Could you please help with what the error messages means and a possible fix

Brent Williams

Project Implementation
Health Information Systems Program (HISP) - SA

e-mail: brent@hisp.org
**Mobile: ** 071 542 9140

Skype: brent.williams267
**Web: ** http://www.hisp.org

This message and any attachments are subject to a disclaimer published at http://www.hisp.org/policies.html#comms_disclaimer. Please read the disclaimer before opening any attachment or taking any other action in terms of this electronic transmission. If you cannot access the disclaimer, kindly send an email to disclaimer@hisp.org and a copy will be provided to you. By replying to this e-mail or opening any attachment you agree to be bound by the provisions of the disclaimer.

Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

–

Abyot A. Gizaw.

Senior Engineer, DHIS2

University of Oslo

http://www.dhis2.org

3

Hi Brent,

I had a look at the logs, this issue was fixed this morning, please download the latest 2.24 build.

regards,

Lars

image

···

On Wed, Nov 16, 2016 at 11:57 AM, Brent Williams brent@hisp.org wrote:

Hi,

Version: 2.24,

Build d4a9806,

Build date: 2016-11-16 06:20

Using the tracker capture App, while trying to save an event the following error message shows on screen “ Error in registration’

Attached is the logs. Could you please help with what the error messages means and a possible fix

Brent Williams

Project Implementation
Health Information Systems Program (HISP) - SA

e-mail: brent@hisp.org
**Mobile: ** 071 542 9140

Skype: brent.williams267
**Web: ** http://www.hisp.org

This message and any attachments are subject to a disclaimer published at http://www.hisp.org/policies.html#comms_disclaimer. Please read the disclaimer before opening any attachment or taking any other action in terms of this electronic transmission. If you cannot access the disclaimer, kindly send an email to disclaimer@hisp.org and a copy will be provided to you. By replying to this e-mail or opening any attachment you agree to be bound by the provisions of the disclaimer.

Mailing list: https://launchpad.net/~dhis2-devs

Post to : dhis2-devs@lists.launchpad.net

Unsubscribe : https://launchpad.net/~dhis2-devs

More help : https://help.launchpad.net/ListHelp

–

Lars Helge Øverland

Lead developer, DHIS 2

University of Oslo

Skype: larshelgeoverland

lars@dhis2.org

http://www.dhis2.org