Hi, Community!
In dhis2 instance (v40.3) with a huge amount of metadata, superusers cannot open Capture. We think that is an issue related with the amount of metadata. Do you know if more people is facing the same problem?
Best,
Evelyn
Are you referring to the android Capture app or the web Capture app?
If you are referring to the android Capture app, can you check that the settings are configured properly in the web Android Settings app?
Additionally, it will be helpful if you could provide more info especially if there are logs.
Thanks!
Hi, @Gassim. Thank you for your feedback. You are so right I did not specify this. I’m referring to the web Capture app.
Basically due to the amount of metadata requests the server gives a connection error.
The web Capture app seems to be downloading 77.8 MB… maybe this is the reason why it is breaking. Could we get the log from the Catalina.out (without sensitive/authentication info)?
Thanks!