Thank you for informing this bug.
I will deploy a database with some template messages. And see if the template messages will be removed after couple day.
I am seeing your log file.
I will inform you when I find out the problem.
Tran Chau.
···
On Mon, Nov 10, 2014 at 10:15 AM, Tran Chau (HISP Vietnam) tran.hispvietnam@gmail.com wrote:
Hi Sam,
It means those template messages were removed by somebody.
Tran Chau.
Sam Kasozi
Information Systems Consultant
HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
+256 788 993565 | +256 757 662752
kasozis@gmail.com | skasozi@pheoc.go.ug | Skype: sam.kasoziug
On Mon, Nov 10, 2014 at 11:41 AM, Sam Kasozi kasozis@gmail.com wrote:
HI Tran,
Yes, the IDs 8024, 8023, 8026, 8021, 8020 are among the missing templates
Template reminder messages
PROGRAM – VHF Suspect
8016 - VHF Registration – Notification to DRRT Team (Okay)
3139 - VHF Registration - Notification to Alternative Phone Numbers (Okay)
384 - VHF Registration - Notification to Initial Alert Response Team (Okay)
STAGE 1 - VHF Spx Special Pathogens Receipt
8017 - VHF Special Pathogens Receipt - Notification to DRRT Team (Okay)
8018 - VHF Special Pathogens Receipt - Notification to Alternative Phone Numbers (Okay)
8019 - VHF Special Pathogens Receipt - Notification to Initial Alert Response Team (Okay)
STAGE 2 - VHF Spx Special Pathogens Results
8021 - VHF Spx Special Pathogens Results - Notification to DRRT Team (Missing)
8023 - VHF Spx Special Pathogens Results - Notification to Alternative Phone Numbers (Missing)
VHF Spx Special Pathogens Results - Notification to Initial Alert Response Team (Missing)
STAGE 3 - VHF Spx Arboviruses Receipt
VHF Spx Arboviruses Receipt - Notification to DRRT Team (Missing)
8020 - VHF Spx Arboviruses Receipt - Notification to Alternative Phone Numbers (Missing)
VHF Spx Arboviruses Receipt - Notification to Initial Alert Response Team (Missing)
STAGE 4 - VHF Spx Arboviruses Results
8024 - VHF Spx Arboviruses Results - Notification to DRRT Team (Missing)
VHF Spx Arboviruses Results - Notification to Alternative Phone Numbers (Missing)
VHF Spx Arboviruses Results - Notification to Initial Alert Response Team (Missing)
Sam Kasozi
Information Systems Consultant
HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
+256 788 993565 | +256 757 662752
kasozis@gmail.com | skasozi@pheoc.go.ug | Skype: sam.kasoziug
On Mon, Nov 10, 2014 at 7:05 AM, Tran Chau (HISP Vietnam) tran.hispvietnam@gmail.com wrote:
Hi,
Could you please answer my previous email questions ?
Tran Chau.
On Sat, Nov 8, 2014 at 6:08 PM, Emma Kassy ekassy29@gmail.com wrote:
Hi Tran,
This same scenario has happened on the wemr.ug What i noticed was the program id is null. Like Sam says the deleted templates seem to remain in the database.
One other thing I have noticed is, It seems that program stages whose templates disappeared seem to send out reminders from other program stages.
On Nov 8, 2014 12:05 PM, “Sam Kasozi” kasozis@gmail.com wrote:
Hi Tran, find attached a list of the template reminder messages the still exist as well as those that are missing.
Somethings to note though:
- Date Created and Last Updated seem to be the same. For the older templates created earlier that i modified recently, i.e. created 201-8-8 and modified 2014 11-04 when i changed the template message format to beginning with ‘Please note that …’, the last updated date was not changed.
- Secondly, my assumption is that if i were to delete a template message reminder, then it would not appear in the database, unless i am mistaken.
For that reason, i believe there is a process that runs that either removes the program/ stage IDs OR a bug that prevents those fields from being saves the very first time the template is created.
P.s I had wanted to get you a copy of the dump, however i do not have access to the server at the moment.
regards,
Sam Kasozi
Information Systems Consultant
HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
+256 788 993565 | +256 757 662752
kasozis@gmail.com | skasozi@pheoc.go.ug | Skype: sam.kasoziug
On Sat, Nov 8, 2014 at 7:18 AM, Tran Chau (HISP Vietnam) tran.hispvietnam@gmail.com wrote:
Hi Sam,
The template messages with id 8024, 8023, 8026, 8021, 8020 were removed from program/program-stage.
Are you sure if the missing templates do not belong to the id list above ?
If the missing templates have program-id/program-stage-id, please give me more information for testing.
Tran.
On Sat, Nov 8, 2014 at 1:07 AM, Sam Kasozi kasozis@gmail.com wrote:
Hi Tran, most of the message templates are old, however the ones in question are the last ones at the bottom of the list for VHF which begin with 'Please note… They were created 3 days ago (4/11/2014); which is about 3 days ago.
Regards,
Sam Kasozi
Information Systems Consultant
HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
+256 757 662752 | +256 788 993565 | kasozis@gmail.com | Skype: sam.kasoziug
On Nov 7, 2014 7:48 PM, “Tran Chau (HISP Vietnam)” tran.hispvietnam@gmail.com wrote:
Hi Sam,
I didn’t see the template messages which were created two days ago in your csv file. Just there are template messages created on 8/8/2014.
Can you check the log file if the template messages which you created were removed ?
Tran.
On Fri, Nov 7, 2014 at 8:29 PM, Sam Kasozi kasozis@gmail.com wrote:
I have a tracker module (Multiple event with registration) with four stages.
About 2 days ago, I created 3 template reminder messages for the registration and the 4 four stages, however yesterday, when I completed a stage and realized that no message was sent out; I looked at the program stages and found that template reminder messages for the program stages were missing.
I am attaching a copy of the template reminder message from my database just in-case there is anything
regards,
Sam Kasozi
Information Systems Consultant
HISP Uganda | GHSI - Uganda MOH - PH Emergency Operation Center
+256 788 993565 | +256 757 662752
kasozis@gmail.com | skasozi@pheoc.go.ug | Skype: sam.kasoziug
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