When I log with my credentials (ramon), DHIS2 shows SJ and the name of another user on the top right corner instead of mine (RJ and Ramon Jimenez). The apps I can see are the apps allowed for SJ. I am not able to see mines.
On the server log, I am logged correctly and there’s no trace about SJ.
When I go to Account I see my real username and if I do Control+F5 all becomes OK.
I can live with that bug, but not all the non-IT users using the platform: that’s very confusing for them, and very risky if they could use other apps they should not use.
I think that can be useful:
Usually SJ is an user has been recently or is currently logged on another computer.
···
2017-08-28 11:44 GMT+02:00 Ramón José Jiménez Pomareta dhis2@pomareta.ch:
Hello,
When I log with my credentials (ramon), DHIS2 shows SJ and the name of another user on the top right corner instead of mine (RJ and Ramon Jimenez). The apps I can see are the apps allowed for SJ. I am not able to see mines.
On the server log, I am logged correctly and there’s no trace about SJ.
When I go to Account I see my real username and if I do Control+F5 all becomes OK.
I can live with that bug, but not all the non-IT users using the platform: that’s very confusing for them, and very risky if they could use other apps they should not use.
2017-08-28 11:44 GMT+02:00 Ramón José Jiménez Pomareta dhis2@pomareta.ch:
Hello,
When I log with my credentials (ramon), DHIS2 shows SJ and the name of another user on the top right corner instead of mine (RJ and Ramon Jimenez). The apps I can see are the apps allowed for SJ. I am not able to see mines.
On the server log, I am logged correctly and there’s no trace about SJ.
When I go to Account I see my real username and if I do Control+F5 all becomes OK.
I can live with that bug, but not all the non-IT users using the platform: that’s very confusing for them, and very risky if they could use other apps they should not use.
If you are getting remnants of SJ's session appearing on your computer
it might mean some stuff is being (incorrectly) cached on the server
side. Do you have nginx or apache cache enabled. If so try disabling
that.
···
On 28 August 2017 at 10:51, Ramón José Jiménez Pomareta <dhis2@pomareta.ch> wrote:
I think that can be useful:
Usually SJ is an user has been recently or is currently logged on another
computer.
2017-08-28 11:44 GMT+02:00 Ramón José Jiménez Pomareta <dhis2@pomareta.ch>:
Hello,
When I log with my credentials (ramon), DHIS2 shows SJ and the name of
another user on the top right corner instead of mine (RJ and Ramon Jimenez).
The apps I can see are the apps allowed for SJ. I am not able to see mines.
On the server log, I am logged correctly and there's no trace about SJ.
When I go to Account I see my real username and if I do Control+F5 all
becomes OK.
I can live with that bug, but not all the non-IT users using the platform:
that's very confusing for them, and very risky if they could use other apps
they should not use.
SJ has not been logged in my computer at all. This is the frightening part of the issue.
Clearing browser cache does not resolve the issue. Sometimes when going to account and doing Ctrl+F5 that works but creates the problem for the others. (this time with my name RJ instead SJ).
Bob:
Thank you for your suggestion. We are going to analyze with the system administrators.
I’ve tryied to disable apache cache but nothing changed.
I’ve found an interesting thing:
DHIS2 retrieves the correct user information through these four paths:
Hi Ramon, does your setup involve nginx? Have you tried disabling the nginx cache?
Knut
···
On Fri, Sep 1, 2017 at 12:15 PM, Ramón José Jiménez Pomareta dhis2@pomareta.ch wrote:
Hello, Thank you both for the answers :
Knut:
SJ has not been logged in my computer at all. This is the frightening part of the issue.
Clearing browser cache does not resolve the issue. Sometimes when going to account and doing Ctrl+F5 that works but creates the problem for the others. (this time with my name RJ instead SJ).
Bob:
Thank you for your suggestion. We are going to analyze with the system administrators.
I’ve tryied to disable apache cache but nothing changed.
I’ve found an interesting thing:
DHIS2 retrieves the correct user information through these four paths:
