When self registration Captcha is on, the create button goes grey after
pressing the create button and nothing is being processed and only stays
on that screen.
When self registration Captcha is turned off the create button works
fine.
** Affects: dhis2
Importance: Undecided
Status: New
Bug description:
When self registration Captcha is on, the create button goes grey
after pressing the create button and nothing is being processed and
only stays on that screen.
When self registration Captcha is turned off the create button works
fine.
I am not able to reproduce this on 2.23 or 2.24 (development branch).
What browser are you using? Could you perhaps open the browser console
and check if anything happens in the "console" or "network" tab? Any
errors should be marked in read (at least in Firefox and Chrome).
If you are unsure about how to open the console please refer to
Bug description:
When self registration Captcha is on, the create button goes grey
after pressing the create button and nothing is being processed and
only stays on that screen.
When self registration Captcha is turned off the create button works
fine.
Bug description:
When self registration Captcha is on, the create button goes grey
after pressing the create button and nothing is being processed and
only stays on that screen.
When self registration Captcha is turned off the create button works
fine.
I tried self-registering on that URL and got the same issue. It spits
out a stack trace in the response which contains a Java security error.
In short: your Tomcat is misconfigured and it cannot resolve the Java
keystore to use for the HTTPS connection to Google's recaptcha servers.
This causes the request to fail, which is why the registration screen is
unresponsive.
For you reference, here's the interesting part (the full error you will
find in your server logs):
java.lang.RuntimeException: Unexpected error:
java.security.InvalidAlgorithmParameterException: the trustAnchors
parameter must be non-empty
Though the error could be handled better for the user, this is a Tomcat
issue and not a DHIS2 bug. Will close this one.
Bug description:
When self registration Captcha is on, the create button goes grey
after pressing the create button and nothing is being processed and
only stays on that screen.
When self registration Captcha is turned off the create button works
fine.
We have deployed ssl and tested.We can access data visualizer and it works on ssl.
We do not see any issues with our Tomcat setup and we are still having issues with this.
We would like to know what is causing this problem. I can give you login details to our server, are you willing to have a look for us.
Bug description:
When self registration Captcha is on, the create button goes grey
after pressing the create button and nothing is being processed and
only stays on that screen.
When self registration Captcha is turned off the create button works
fine.
On Thu, Jun 23, 2016 at 1:37 PM, evert.bothma <evert@hisp.org> wrote:
Dear Halvdan,
We have deployed ssl and tested.We can access data visualizer and it works
on ssl.
We do not see any issues with our Tomcat setup and we are still having
issues with this.
We would like to know what is causing this problem. I can give you login
details to our server, are you willing to have a look for us.
Bug description:
When self registration Captcha is on, the create button goes grey
after pressing the create button and nothing is being processed and
only stays on that screen.
When self registration Captcha is turned off the create button works
fine.
Bug description:
When self registration Captcha is on, the create button goes grey
after pressing the create button and nothing is being processed and
only stays on that screen.
When self registration Captcha is turned off the create button works
fine.
The recaptcha functionality is dependent on doing a server-to-server web
request to Google's recaptcha servers. Your Tomcat instance fails to set up
the HTTPS connection to said server because it cannot resolve any root
certificates (which would be in the aforementioned keystore) from which to
establish trust (aka. trust anchors).
The link in Lars' reply should explain this in more detail.
···
On Thu, Jun 23, 2016 at 1:37 PM, evert.bothma <evert@hisp.org> wrote:
Dear Halvdan,
We have deployed ssl and tested.We can access data visualizer and it works
on ssl.
We do not see any issues with our Tomcat setup and we are still having
issues with this.
We would like to know what is causing this problem. I can give you login
details to our server, are you willing to have a look for us.
Bug description:
When self registration Captcha is on, the create button goes grey
after pressing the create button and nothing is being processed and
only stays on that screen.
When self registration Captcha is turned off the create button works
fine.
Bug description:
When self registration Captcha is on, the create button goes grey
after pressing the create button and nothing is being processed and
only stays on that screen.
When self registration Captcha is turned off the create button works
fine.
Thank you very very much for your assistance. We managed to get a solution from the link that Lars gave us.
We ran the command update-ca-certificates -f. This updates and refreshes the certificates in /etc/ssl/certs.
It is working 100%.
Bug description:
When self registration Captcha is on, the create button goes grey
after pressing the create button and nothing is being processed and
only stays on that screen.
When self registration Captcha is turned off the create button works
fine.
