Best practices in DHIS2 implementation South Africa and Zambia

Melissa Andrews, Digital Transformation Manager, Health Information Systems Program, South Africa @Elmarie_Claasen

Session Title: Long-term system maintenance
UiO Lead: Olav Poppe, Shurajit Dutta
Type: Parallel
Date and time: Monday 20 June, 14:15-15:30

Abstract: Rapid assessments of DHIS2 instances help to ensure that users get the best out of their DHIS2. These assessments differ based on the use case addressed by DHIS2, but the principles remain the same. Several DHIS2 implementations highlight best practices for metadata configuration, naming convention practices, master facility management, user management, change management, incident management, and war upgrade testing practices. This presentation will focus on how you define and maintain good process/practices (naming conventions, user/orgunit mgmt and SOPs etc),

These data management improvements have been written up in standard procedure manuals that provide a critical reference for existing officials and a resource for orientating and training new data managers. The manuals offer an essential tool for local strengthening and sharing good practices with the wider DHIS2 community. The manuals, combined with structured training programmes that build the capacity to create DHIS2 super-users at national and sub-national levels, provide the foundation for long-term routine health system sustainability. The structured approach to promoting exemplary practices has contributed to clean annual DHIS2 system audits conducted by the Auditor General of South Africa. The techniques have been transferred to other Ministries of Health such as Lesotho, Namibia and Zambia to help strengthen data management in those countries.

Experiences from Zambia will be highlighted, in particular how we have used a comprehensive Health Information Systems (HIS) assessment to review Zambia Ministry of Health’s national DHIS2 instance to identify constraints and collectively develop and implement strategic directions to address these and to support the country in reinforcing informed decision-making while strengthening capacity to monitor national health development.

As a result, best practices in managing DHIS2 instances were adapted to improve data management processes within HMIS. Emphasis was given to the development of standard operating procedures (SOP) to guide best practices when managing DHIS2 instances. The result is an increased capacity of the MOH staff, maximising the value of the DHIS2 implementation in Zambia.


Thank you for sharing! Looking forward to learning more about the assessments and best practices. :+1: