Dear,
One of our clinics in Cameroon (rural, weak internet connection), cannot see the ‘Apps’ and ‘Username’ options at the top right when logged in. When I logged in on their account in Brussels, there was no issue.
They used Firefox (picture is an older example, but there were similar issues on internet explorer as well), as they have no other options on our server.
Instance info:
API Web:
Parcourir ici
Utilisateur actuel:
ekamche
Version:
2.23
Version:
22983
Date de création:
2016-06-02 17:46
Jasper reports version:
6.1.0
Agent utilisateur:
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0
Date du serveur:
2018-05-04 10:14
Dernière génération des tables analytiques:
2018-05-04 00:00
Durée depuis dernière création des tables analytiques:
10 h, 14 m, 16 s
Dernier runtime tables analytiques:
25 s
Variable d’environnement:
DHIS2_HOME
image003.emz (762 Bytes)
···
![]()
![Images intégrées 2]()
Do you know if this issue has been seen before, and what the solution might be?
Thank you in advance!
Kind regards,
Thomas Lavreys*, MSc, PgC Trop Med*
Medical Coordinator Sustainability Department SOCFINCO
Maisha Consulting bvba
Tel Socfin: +32-25-080050
Tel Maisha: +32-16-850242
Cell phone: +32-474-717641
Hi,
Could you ask them to try Firefox in Private mode?
https://www.online-tech-tips.com/computer-tips/firefox-private-browsing/
Knut
···
On Fri, May 4, 2018 at 10:17 AM, Thomas Lavreys thomaslavreys@gmail.com wrote:
Dear,
One of our clinics in Cameroon (rural, weak internet connection), cannot see the ‘Apps’ and ‘Username’ options at the top right when logged in. When I logged in on their account in Brussels, there was no issue.
They used Firefox (picture is an older example, but there were similar issues on internet explorer as well), as they have no other options on our server.
Instance info:
API Web:
Parcourir ici
Utilisateur actuel:
ekamche
Version:
2.23
Version:
22983
Date de création:
2016-06-02 17:46
Jasper reports version:
6.1.0
Agent utilisateur:
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0
Date du serveur:
2018-05-04 10:14
Dernière génération des tables analytiques:
2018-05-04 00:00
Durée depuis dernière création des tables analytiques:
10 h, 14 m, 16 s
Dernier runtime tables analytiques:
25 s
Variable d’environnement:
DHIS2_HOME
Do you know if this issue has been seen before, and what the solution might be?
Thank you in advance!
Kind regards,
Thomas Lavreys*, MSc, PgC Trop Med*
Medical Coordinator Sustainability Department SOCFINCO
Maisha Consulting bvba
Tel Socfin: +32-25-080050
Tel Maisha: +32-16-850242
Cell phone: +32-474-717641
Mailing list: https://launchpad.net/~dhis2-users
Post to : dhis2-users@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-users
More help : https://help.launchpad.net/ListHelp
–
Knut Staring
Department of Information, Evidence and Research
World Health Organization, Geneva, Switzerland
Office: +41 22 791 3683 Mob1: +33 6 4434 2931 Mob2: +47 9188 0522
Skype: knutstar
