We have had a few instances now of analytics failing due to duplicate Periods. We have managed to resolve this by deleting the duplicate Period and then analytics do run successfully. However, this seems to periodically re-occur on the same database and it is not that easy to pick up that analytics failed until someone is not able to pull expected data successfully.
What would result in the same problem re-occurring. Is there something we can check for to find the source of the problem?
this is known problem, we believe we have fixed it in the latest version of 2.16. Could you please upgrade to latest 2.16 and try again?
regards,
Lars
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On Wed, Oct 22, 2014 at 6:51 AM, Elmarie Claasen elmarie@hisp.org wrote:
Hi all,
We have had a few instances now of analytics failing due to duplicate Periods. We have managed to resolve this by deleting the duplicate Period and then analytics do run successfully. However, this seems to periodically re-occur on the same database and it is not that easy to pick up that analytics failed until someone is not able to pull expected data successfully.
What would result in the same problem re-occurring. Is there something we can check for to find the source of the problem?
