Can I please check how long the timeout is if the setting is enabled to temporarily lock account after failed login attempt.
We thought it was 15mins but after more than 1hr the account is still locked and need to assist a user.
Regards
Elmarie
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The lock out duration is 15 mins. I have just tested and it is working properly.
Could you please provide more details of your case ( steps to reproduce ) ?
Below is screenshots of my test case.
Time when account is locked 3:21
Time logged in successful 3:27
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On Thu, Jul 20, 2017 at 12:29 PM, Elmarie Claasen elmarie@hisp.org wrote:
Hi Devs,
Can I please check how long the timeout is if the setting is enabled to temporarily lock account after failed login attempt.
We thought it was 15mins but after more than 1hr the account is still locked and need to assist a user.
Regards
Elmarie
This message and any attachments are subject to a disclaimer published at http://www.hisp.org/policies.html#comms_disclaimer. Please read the disclaimer before opening any attachment or taking any other action in terms of this electronic transmission. If you cannot access the disclaimer, kindly send an email to disclaimer@hisp.org and a copy will be provided to you. By replying to this e-mail or opening any attachment you agree to be bound by the provisions of the disclaimer.
