502 bad gateway

Support - Assistance technique
1

Hello everyone,
do you know how to deal with the 502 Bad Gatway issue on DHIS2 version 2.39.3?
Thanks,
Paolo
502 Bad Gateway

502 Bad Gateway
nginx

Bad Gateway_DHIS2 CUAMM
Bad Gateway_DHIS2 CUAMM2859Ɨ1405 31.1 KB

2

This generally means that Tomcat is dead. You need to restart Tomcat. It could also be indicative of a misconfigured reverse proxy but I would start with Tomcat.

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3

Thank you Jason for your answer. Since Iā€™m not an IT technician, could you support me on how to restart Tomcat? May I need to ask all my colleages in Africa and Europe to do that?

I thank you in advance.
Paolo

4

Hi Paolo,
Yes, I think you may need to ask whoever is administering your DHIS2 server to restart the Tomcat server. The person administering your system should know what to do.

Good luck!
Jason

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