2.30: Single Event program - "Code: 409, Status: Conflict" in Event Reports app

Dear community,

In version 2.30 I have a program for which I can run analytics as superuser (with a role that has System Authority “All (Full authority)” activated).

However, I have a user which:

  • has role with System Authority “All (Full authority)” not activated

  • has role with Apps authorities “Event Reports app” and “Event Visualizer app” activated

  • is member of a group for which “Sharing settings” in the program and program stage are set as “Can capture and view data”

This user is able to see data in the Event Visualizer app and data for “Aggregated values” in the Event Reports app, but when I try to see individual “Events” in the Event Reports app I get the following message:


Code: 409

Status: Conflict

User: *[user X]*is not allowed to view event analytics. "

Would there be any possible role / group configuration in which one can see data in the Event Reports app for Aggregated values but not for Events?

Best regards,


Gonçalo Castro

Health Informatics Specialist

Swiss Centre for International Health

Tel: +41 61 284 8357

Skype: goncalo.castro


Swiss Tropical and Public Health Institute

Socinstrasse 57, P.O. Box

4002 Basel, Switzerland



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