Version 2.36 Maps Not working

Support - Assistance technique
1

Hello day community,

I have installed version 2.36 for more than four times. In each instance, the maps app does not work. It displays blank page in each instance.

Assistance needed.

Screens below:

maps error
maps error1140×258 13.3 KB

maps error2
maps error21898×979 19.8 KB

2

Hey @fosuhene ,

For me to get support for this one it’s important that you take screenshots of the error messages, please. Please make it similar to the following:

Please try the following:

3

Dear Sir, @fosuhene
is postgis installed?

4

Hello family, the Land Cover series of the google earth engine is taking forever to load. Please is anything I am not doing it right?

5

Please try the following:

6

This is what I got at the console.

Uncaught (in promise) TypeError: t is undefined
MCD12Q1 http://x.com/dhis-web-maps/app.js:122
J https://cdn.rawgit.com/google/earthengine-api/v0.1.235/javascript/build/ee_api_js.js:386

Thank you.

7

I think screenshots are easier to figure out. Please screenshot the Network as well as the Console.

For those kind of issues I see experts here recommending you click on the file and copy the whole js code then paste it into http://jsonlint.com/ then paste the result.

Good luck!

8

land cover 1
land cover 11907×276 16.6 KB

Please have a look at the response from console.

9

Thanks for the screenshot! I posted it for support …

10

Hey @fosuhene ,
Thank you! I copied the screenshot and it explained the error from Google Earth Engine that it needed an update. @austin sent me the link to this issue on Jira: https://jira.dhis2.org/browse/DHIS2-10912 and said that it has been fixed very recently but some of the fix versions have not yet been released.

Here’s the status of the releases for your version:
image

11

Thank you @Gassim.

for the quick response.
Please is there any guide on how to upgrade to a newer or stable version?

Thank

12

@Roshan.Konda thank you for your support, I believe @fosuhene posted the question in another post so I moved the related posts to this topic.

13

@Roshab . Yes please. Postgis is installed.

14

Hi @fosuhene how are you? Have you been able to solve the issue? Regarding you request for a guide on upgrading. Here’s an official guide on upgrading your DHIS2 version which has been added recently to the performing system documentation. Please feel free to write back with comments or questions.

https://docs.dhis2.org/en/manage/performing-system-administration/dhis-core-version-master/upgrading.html

15

Thank you team, for this support document. I will revert with findings.
Once again, thank you.

1 Like