Unable to login to New Jira

[Gassim (AL-Gassim Sharaf Addin)]

Hi @Sneha_Gudi

The Two Factor Authentication is disabled by default if login with Google, Microsoft, or SAML; however, if it has been enabled then you can choose to disable the two-step verification.

@Sneha_Gudi

use our old credentials to login to Jira

@Stian

As long as your Jira Cloud account uses the same email as your old Jira account, you should retain access to any old issues, comments and watch lists as you had before.

Hope this helps! Thanks!