Duplicate event records in tracker app

Hi Community,
We are facing duplicate event records in tracker app. We did follow these steps

  1. Delete soft deleted records
  2. Clear cache
    But still the problem persists.

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Hi @zubair

Thank you for your post. What version of DHIS2 is the instance you are using? What is the version number of the app?

Additionally, was the data imported?

Thank you very much

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Could u please explain in details how the duplication happened. I meant did you execute importing data or did you insert the data one time and the second record duplication automatically, or … etc. Also what is version of DHIS2?

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You may not have permission to delete records

@zubair

the same happened to me last year

It was sold only by upgrading the current version of the DHIS2.
Otherwise I couldn’t find any reason for this behaviour.

Regards,

1 Like