Yes, as Jason is saying, try and completely clear the browser cache (or run in private / incognito mode).
If that doesn’t work, you can also take the output from /dhis-web-dataentry/getMetaData.action and put it into jsonlint.com, and see if you get any errors, sometimes there might be issues with indicators etc.
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Morten
On Wed, Sep 10, 2014 at 12:54 PM, Jason Pickering jason.p.pickering@gmail.com wrote:
Try clearing the browser cache completely.
Also send any messages from the tomcat logs. If you see nothing, press F12 in your browser if you are using Chrome and look for any Java Script error there.
Regards,
Jason
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Sent from my mobile
On Sep 10, 2014 7:49 AM, “Morina Matasi” morena.motsieng@gmail.com wrote:
The Server is Ubuntu 12.04 LTS with PostgresQL 9.2. Any help will be appreciated. All the other functions including reports are working well. Its just problem with the Data Entry screen attached in the previous email.
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On Wed, Sep 10, 2014 at 7:20 AM, Morina Matasi morena.motsieng@gmail.com wrote:
Dear All,
I have a DHIS2.14 build 13793 which was working. Suddenly, it can not load the data entry screen (Services → Data Entry). It gets stuck on retrieving data set as it just show the loading icon. At times, retrieving the org unit tree (on the left of the same screen) behaves the same but it is the loading dataset that is really not loading at all.
I have tried to run tools under data maintenance to no avail. There are no errors in Catalina.out.
I have even purged by datavalue table on a test server which has 3,5 Million records but still, nothing changes.
Any ideas what I can do???