The android Data capture is only supported on version 2.29 and below not 2.30 and above.
It may not work well with 2.30 and the new android app doesn’t have data capture yet. You will probably have to keep at 2.29 if you are using old android apps.
Thank you @prosper for this information. This is interesting. On Google Play Store, it says that the app is compatible with 2.29 and 2.30.
That information needs to be corrected as soon as possible.
the old data capture supports 2.30 and will soon be released for 2.31.
Regarding the inlcusion of aggregates in the new app, we are currentkly working on it and it will be opened for beta testing next month. We will announced it through the mobile sub-community.
So, considering that we can connect to a 2.29 instance that uses a http connection but cannot connect to a 2.30 instance which uses a https connection, do you know if anybody else has experienced this kind of issue and how did resolved it?
We tried with the HISP TZ DHIS Touch and also could not connect. I reached out to @John_Francis_Mukulu who said there might be an issue with our certificate that is not allowing the connections on mobile but would not show up on the browser.
We are scouring the logs to see if we can find anything to give us a clue as to what is happening.
The URL not including the complete path. Sometimes the URL used in web redirects you to the log in screen, but that does not mean it is the “server url” and can behave differently in Android. The app needs the whole path to where dhis is installed in your server.
Hello @ifeanyiokoye,
The helpful part is, when login fails, and DHIS2 touch brings informing that it failed because of SSL handshake, It means, your server setup has issues, either nginx or tomcat, depending on where you’ve set HTTPS and SSL configurations.
I have encountered a similar issue in the past, replacing SSL configurations with new ones by one way to resolve the problem or get new SSL certificate all together should put the problem to rest.
@marta, It was a problem with the configuration of the SSL certificate as some folks had mentioned and we had our IT team check through again, and they resolved it.
Hi @imran. You can use the application without having an SSL certificate. It is not recommended, though, due to security concerns but we use it frequently for demos and troubleshooting in local networks.