Hi all, Im running dhis 2.35.1 with postgres version 10.12 and tomcat8 recently im getting failed to load meta data error when launching the App Tracker Capture i tried other’s solutions found here but didn’t work for me. thank you

Hi @ssari There’s probably more details in the Network tab if you use the Browser’s Developer Tools (F12 → Console → Network tab) In a new browser (or after clearing the cache), open the Network tab then go to the Tracker Capture app and open the Network tab and then after that if you see red text in the Network tab, click on it and send a screenshot pleace. Additionally, it is important that yo…

Hi Mr @Gassim , Thank you for your response, so first here my screenshot on Network tab: [dhis2] and my “catalina.out” at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:748) * INFO 2022-01-19T12:00:00,002 'system-process'…

Okay, thank you for sharing this info! It actually might be exactly the same as another topic that has been solved, so I will quote @Markus here: [image] Delete program manually cause error! When updating data in the database in a running server, there might be a mismatch between cached data and the actual content of the database. I suggest you restart the dhis instance, and expect that this w…

App Tracker Capture Failed to load metadata

Support - Assistance technique

Gassim (AL-Gassim Sharaf Addin) 19 January 2022 15:44 4

Okay, thank you for sharing this info! It actually might be exactly the same as another topic that has been solved, so I will quote @Markus here:

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